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Diego Bermudez Bermudez Bermejo

Mr Diego Bermudez Bermudez Bermejo

Research student

Cardiff Business School


I am a PhD student at Cardiff Business School in the Logistics and Operations Management (LOM) section, also part of the Logistics and Systems Dynamics Group (LSDG).  I hold an Meng/MBA'13 from Cornell University.

My research is on payment technologies, specifically applying the systems thinking approach, to understand the current payment dynamics and possible evolution in different developing markets around the world.

I have worked for over 9 years at the central bank in Mexico in operational, IT and financial risk management over several payment and governance departments; as well as working as part of a team of process improvement researchers at the cash management department.

On my personal side, I enjoy watching any sports, practice triathlon, play the guitar and dance some Latin rhythms on my free time.


My research delves into the payment systems by looking at the current technologies available (e.g. cash, card, mobile, biometric) by using systems thinking and system dynamics methodologies. Mainly, understanding the factors involved in the adoption and use as these technologies though specific environments (e.g. U.K. , China, Sweden); considering economic (e.g. business cycles), political, social, legal and environmental perspectives to determine the right mix of payment technologies based on the stakeholders' characteristics.

The main output is an analysis framework to develop a payment system introduction portfolio according to the specific environmental characteristics.

You can find a poster of my research here:


Environmental system dynamics analysis of payment technologies


Teaching assistant for Project Management and Operations Management Under Graduate and Post Graduate courses.


Qinyun Li

Qinyun Li

Lecturer in Supply Chain Dynamics

Mo Naim

Mo Naim

Head of the Logistics and Operations Management Section, Professor in Logistics and Operations Management, Co-Director of CAMSAC

Bahman Rostami-tabar

Bahman Rostami-tabar

Reader in Management Science and Business Analytics

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