Mr Diego Bermudez Bermudez Bermejo
Research student
Overview
I am a PhD student at Cardiff Business School in the Logistics and Operations Management (LOM) section, also part of the Logistics and Systems Dynamics Group (LSDG). I hold an Meng/MBA'13 from Cornell University.
My research is on payment technologies, specifically applying the systems thinking approach, to understand the current payment dynamics and possible evolution in different developing markets around the world.
I have worked for over 9 years at the central bank in Mexico in operational, IT and financial risk management over several payment and governance departments; as well as working as part of a team of process improvement researchers at the cash management department.
On my personal side, I enjoy watching any sports, practice triathlon, play the guitar and dance some Latin rhythms on my free time.
Research
My research delves into the payment systems by looking at the current technologies available (e.g. cash, card, mobile, biometric) by using systems thinking and system dynamics methodologies. Mainly, understanding the factors involved in the adoption and use as these technologies though specific environments (e.g. U.K. , China, Sweden); considering economic (e.g. business cycles), political, social, legal and environmental perspectives to determine the right mix of payment technologies based on the stakeholders' characteristics.
The main output is an analysis framework to develop a payment system introduction portfolio according to the specific environmental characteristics.
You can find a poster of my research here: http://systemdynamics.org.uk/annual-gathering/
Thesis
Environmental system dynamics analysis of payment technologies
Teaching
Teaching assistant for Project Management and Operations Management Under Graduate and Post Graduate courses.
Supervisors

Mo Naim
Head of the Logistics and Operations Management Section, Professor in Logistics and Operations Management, Co-Director of CAMSAC