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Mrs Laura Bishop

Research student

63 Park Place, Cathays, Cardiff, CF10 3AT


Research Summary

Laura Bishop is a PhD student at Cardiff University working within Airbus to develop methods to mitigate human susceptibility to cyber-threat. Laura's PhD is supervised by Dr Phil Morgan (Director of HuFEx at Cardiff University and Airbus Technical Lead in Cyber Psychology and Human Factors) and Professor Dylan M Jones OBE at Cardiff University.  


  • Cyberpsychology and human factors PhD student in collaboration with Airbus
  • First class BPS accredited BSc (Hons) degree in psychology (University of the West of England)
  • Winner of the British Psychological Society Undergraduate Award 2018
  • University of the West of England Dean's List 2017 and 2018
  • 15+ year experience in operations management (senior level)


Research to date has spanned across cyber psychology, decision-making and persuasion, robotics, cognitive decline and appearance. Laura's research interests are largely within human-computer and human-robot interaction, cognitive processes during human decision making and methods of persuasion.    Laura is a member of the Human Factors Excellence Research Group within the School of Psychology at Cardiff University and a graduate member of the British Psychological Society.

As an undergraduate, Laura obtained a first class BSc (Hons) Psychology degree with the University of the West of England - Bristol, receiving the British Psychological Society Undergraduate Award for the highest overall degree mark within her program. During this time Laura worked within the Bristol Robotics Laboratory on projects including autonomous vehicles and social robotics.    Her undergraduate research project has since been published; Social robots: The influence of human and robot characteristics on acceptance.

Prior to obtaining her degree Laura worked for 15 years within operations management at a senior level. Laura held the role of Senior Operations Manager at Teleperformance managing large teams on behalf of the FCA, Volvo Cars UK, Nespresso and Learn Direct as well as within other international organisations.   Laura has also managed training teams within Teleperformance on behalf of the FCA and at ELEVATE as well as overseeing employee engagement within both of these roles.

Human-robot Interaction

Bishop, L., van Maris, A., Dogramadzi, S., & Zook, N. (2019). Social robots: The influence of human and robot characteristics on acceptance. Paladyn, Journal of Behavioral Robotics, 10(1), 346-358.

Acknowledgement - Morgan, P. al. 2018. Trust in an autonomously driven simulator and vehicle performing maneuvers at a T-junction with and without other vehicles. Presented at: International Conference on Applied Human Factors and Ergonomics, Orlando, FL, USA, 21-25 Jul 2018 Advances in Human Aspects of Transportation, Vol. 786. Springer Verlag pp. 363-375., (10.1007/978-3-319-93885-1_33)

Human-computer Interaction

Acknowledgement - Morgan, P. al. 2018. Exploring older adult susceptibility to fraudulent computer pop-up interruptions. Presented at: AHFE 2018: International Conference on Applied Human Factors and Ergonomics, Orlando, FL, USA, 21-25 July 2018 Presented at Ahram, T. Z. and Nicholson, D. eds. Advances in Human Factors in Cybersecurity: Proceedings of the AHFE 2018 International Conference on Human Factors in Cybersecurity, July 21-25, 2018, Loews Sapphire Falls Resort at Universal Studios, Orlando, Florida, USA, Vol. 782. e Advances in Intelligent Systems and Computing Springer Verlag pp. 56-68., (10.1007/978-3-319-94782-2_6)

Cognitive Functioning within Older Adults

Zook, N.A., Cheston, R., Christopher, G., Gaskin, E., Morgan, P., Newson, M., Bains, K., Adams, H., Bishop, L., Dahnoun, Z., MacFarlane, R., Duke, H., Watkins, J., Stankova, K., and Vincent, R. (2017, May). Measures of Executive Function and Quality of Life Predict Daily Competencies in Older Adults. Poster accepted at the Annual Meeting of the Association of Psychological Science, Boston, MA

Bishop, L., Bains, K., Stankova, K., Vincent, R. (2017, April) Examining the reliability of the Tower of London – Revised in self-reported healthy older adults. Poster presented at UWE Student Conference, Bristol, UK


Acknowledgement - Hamlet, C., Williamson, H., & Harcourt, D. (2017). Recruiting young people with a visible difference to the YP Face IT feasibility trial: a qualitative exploration of primary care staff experiences. Primary health care research & development, 18(6), 541-548.

Research Group

Human Factors Excellence (HuFEx)

Research Collaborators

Airbus Cyber Innovation Hub

Airbus Cyber Lab


For two years Laura has supported the 3rd year undergraduate decision making module at Cardiff University, as well as one year providing statistical support to undergraduates.