Publication
2023
- Li, X., Xu, M., Zeng, W., Tse, M. and Chan, H. K. 2023. Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services 70, article number: 103157. (10.1016/j.jretconser.2022.103157)
2022
- Zeng, W. 2022. Organizational ambidexterity and green innovation: the moderating effect of big data analytics capability in the context of China. PhD Thesis, Cardiff University.
2021
- Zhang, M., Zeng, W., Tse, M., Wang, Y. and Smart, P. 2021. Examining the antecedents and consequences of green product innovation. Industrial Marketing Management 93, pp. 413-427. (10.1016/j.indmarman.2020.03.028)
- Tse, Y. K., Zhang, M., Zeng, W. and Ma, J. 2021. Perception of supply chain quality risk: understanding the moderation role of supply market thinness. Journal of Business Research 122, pp. 822-834. (10.1016/j.jbusres.2020.07.003)
Articles
- Li, X., Xu, M., Zeng, W., Tse, M. and Chan, H. K. 2023. Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services 70, article number: 103157. (10.1016/j.jretconser.2022.103157)
- Zhang, M., Zeng, W., Tse, M., Wang, Y. and Smart, P. 2021. Examining the antecedents and consequences of green product innovation. Industrial Marketing Management 93, pp. 413-427. (10.1016/j.indmarman.2020.03.028)
- Tse, Y. K., Zhang, M., Zeng, W. and Ma, J. 2021. Perception of supply chain quality risk: understanding the moderation role of supply market thinness. Journal of Business Research 122, pp. 822-834. (10.1016/j.jbusres.2020.07.003)
Thesis
- Zeng, W. 2022. Organizational ambidexterity and green innovation: the moderating effect of big data analytics capability in the context of China. PhD Thesis, Cardiff University.