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Yuan Huang

Dr Yuan Huang

Senior Lecturer in Operations Management

Cardiff Business School

+44 29208 76544
Aberconway Building, Room Room D43, Colum Road, Cathays, Cardiff, CF10 3EU
Available for postgraduate supervision


My mission is to make operations management theories more applicable, and my research more accessible and relevant to the general public.

Human plays a dominant role in operational performance, where the influences are more dynamic than we think. 

“One cannot understand a human system without trying to change it.”Schein (1987)

Yuan has built a strong action/intervention-based research foundation over 16 years to study the effectiveness of operations management (OM) theories (e.g. production planning and control, process improvement, supply chain collaboration) in complex social systems. This has enabled her to develop a growing international reputation in the field of Operations Management Practice Contingency Research (OM PCR).

Her passion and interest in OM PCR originated from her doctoral research project “Workload control: success in practice”. The project employed an action research approach. Through a series of theory-guided and practice-inspired interventions, the research led to significant increases in successful bids and reductions in lead times for a small precision engineering company in the North West England. The outcomes also had a knock-on effect through the company’s supply chain that includes large aerospace companies like Rolls-Royce. The research formed an impact case study in REF2014.

She has then extended her OM PCR to a range of areas/dimensions (e.g. emergency department crowding, high-volume additive manufacturing, international supply chain collaborations, ‘emotional’ operations), embracing multi-disciplinary research. For example, an ongoing project explores the impact of emotions on performance of human-centred operations, combining knowledge in the fields of operations management, organisation studies, and psychology & behaviour.

She works with academics and industries nationally and internationally (e.g. Netherlands, Unites States, China).

School roles: BSc Business Management Year 2 Lead, Academic Misconduct Coordinator












Primary research interests

  • Human-centred operations 
  • Flow improvment in healthcare
  • Input/output control in emergency departments
  • Additive manufacturing
  • Supply chain collaborations
  • Production planning and control for customised production
  • Workload control


Teaching commitments

  • BSc Business Management - Operations Management (Year 2)
  • BSc Project Management - Project Management (Year 2)
  • MSc Logistics and Operations Management - Project Management
  • Diploma in Healthcare Planning - Collaborative Planning and Integration


Education and qualifications

  • 2013: Fellow of the Higher Education Academy
  • 2011: PhD in Management Science, Lancaster University, UK
  • 2005: MSc in Supply Engineering and Logistics, University of Warwick, UK
  • 2003: BEng in Electrical Engineering, Xi’an Jiaotong University, China

Career overview

  • 2021 - present: Senior Lecturer in Operations Management, Cardiff Business School
  • 2017 - 2021: Lecturer in Operations Management, Cardiff Business School
  • 2011 - 2017: Lecturer in Management Science, Southampton Business School

Honours and awards

  • Principle investigator in project titled ‘Reducing waiting times in Emergency Departments by an integrated rapid assessment and treatment approach’ funded by ESRC Impact Acceleration Account (£9,374.81), University of Southampton, 2016
  • Co-investigator in project titled ‘network for antimicrobial resistance action’ funded by EPSRC (£868,703), University of Southampton, 2015
  • Principle investigator in project titled ‘Business Engagement in Regional Development’ funded by Postgraduate Research Vice Chancellor's Scholarship (£21,000), University of Southampton, 2014
  • Principle investigator in project titled ‘Business engagement in regional development: an exploratory study on operations and performance’ funded by Faculty Strategic Research Fund (£11,980), University of Southampton, 2014


PhD supervision interests

  • Additive manufacturing
  • Healthcare operations management
  • Supply chain resilience/collaboration
  • Workload control