Professor Aoife Mcdermott
Professor of Human Resource Management
- McDermottA@cardiff.ac.uk
- +44 29208 75065
- Aberconway Building, Room S29, Colum Road, Cathays, Cardiff, CF10 3EU
Overview
I am currently a Commonwealth Fund Harkness Fellow in Health Care Policy and Practice, and will be based at the University of California, Berkeley until the 31st August 2023.
My research interests concern the role of human resource management and change management in supporting service delivery and improvement through people, particularly in health and other public sector and professional contexts. I am particularly interested in employment relationships and experiences of work, employees’ responses to change and the role of the HR function in shaping/responding to these. My Harkness Fellowship project focuses on job quality in primary care.
I was founding programme director of the MSc/Diploma in Healthcare Planning commissioned by Welsh Government and NHS Wales. Prior to this, I coordinated Cardiff Health Organisation and Policy Studies Group (CHOPS) from 2013-2019. My work has been published in Human Resource Management, the International Journal of Human Resource Management, the British Journal of Management, Public Administration and the Journal of Public Administration Research and Theory.
Publication
2023
- Mackintosh, C. and McDermott, A. M. 2023. The implications of market-based versus supportive idiosyncratic deal pathways. Group and Organization Management 48(1), pp. 125-155. (10.1177/10596011221088435)
- Fisher, R. and McDermott, A. M. 2023. The battle to retain GPs: why practice culture is critical. BMJ 380 (10.1136/bmj.p344)
- McDermott, A. M. et al. eds. 2023. Research handbook on contemporary human resource management for health care. Cheltenham: Edward Elgar.
2021
- Byrne, J., Creese, J., Matthews, A., McDermott, A. M., Costello, R. W. and Humphries, N. 2021. '...the way it was staffed during COVID is the way it should be staffed in real life..': a qualitative study of the impact of COVID-19 on the working conditions of junior hospital doctors. BMJ Open 11(8), article number: e050358. (10.1136/bmjopen-2021-050358)
- Byrne, J., Conway, E., McDermott, A. M., Matthews, A., Prihodova, L., Costello, R. W. and Humphries, N. 2021. How the organisation of medical work shapes the everyday work experiences underpinning doctor migration trends: The case of Irish-trained emigrant doctors in Australia. Health Policy 125(4), pp. 467-473. (10.1016/j.healthpol.2021.01.002)
- Vermeerbergen, L., McDermott, A. M. and Benders, J. 2021. Managers shaping the service triangle: Navigating resident and worker interests through work design in nursing homes. Work and Occupations 48(1), pp. 70-98. (10.1177/0730888420930770)
- Byrne, J., Conway, E., McDermott, A. M., Costello, R. W., Prihodova, L., Matthews, A. and Humphries, N. 2021. Between balance and burnout: contrasting the working-time conditions of Irish-trained hospital doctors in Ireland and Australia. In: Montgomery, A. et al. eds. Connecting Healthcare Worker Well-Being, Patient Safety and Organisational Change The Triple Challenge. Aligning Perspectives on Health, Safety and Well-Being Springer Link, pp. 75-90., (10.1007/978-3-030-60998-6_6)
- Creese, J., Byrne, J., Matthews, A., McDermott, A. M., Conway, E. and Humphries, N. 2021. “I feel I have no voice”: hospital doctors' workplace silence in Ireland. Journal of Health Organization and Management 35(9), pp. 178-194. (10.1108/JHOM-08-2020-0353)
2020
- Reed, C. and McDermott, A. M. 2020. Reframing and reacting to employees' responses to change: A focus on resistance. BMJ Leader 4(1), pp. 174-177. (10.1136/leader-2020-000249)
- Humphries, N., McDermott, A. M., Creese, J., Matthews, A., Conway, E. and Byrne, J. 2020. Hospital doctors in Ireland and the struggle for work–life balance. European Journal of Public Health 30(S4), article number: ckaa130 Volume 30, Issue Supplement_4, September 2020. (10.1093/eurpub/ckaa130)
2019
- Humphries, N., McDermott, A. M., Conway, E., Byrne, J., Prihodova, L., Costello, R. and Matthews, A. 2019. ‘Everything was just getting worse and worse’: Deteriorating job quality as a driver of doctor emigration from Ireland. Human Resources for Health 17, article number: 97. (10.1186/s12960-019-0424-y)
- Townsend, K. et al. eds. 2019. Elgar Introduction to theories of human resources and employment relations. Elgar Introductions to Management and Organization Theory. Cheltenham,: Edward Elgar.
- Townsend, K., McDermott, A. M., Cafferkey, K. and Dundon, T. 2019. Theories used in employment relations and human resource management. In: Townsend, K. et al. eds. Elgar Introduction to Theories of Human Resources and Employment Relations. Elgar Introductions to Management and Organization Theory Cheltenham: Edward Elgar, pp. 1-15.
- Ashworth, R. E., McDermott, A. M. and Currie, G. 2019. Theorizing from qualitative research in public administration: plurality through a combination of rigor and richness. Journal of Public Administration Research and Theory 29(2), pp. 318-333. (10.1093/jopart/muy057)
- McDermott, A. M., Conway, E., Cafferkey, K., Bosak, J. and Flood, P. C. 2019. Performance management in context: formative cross-functional performance monitoring for improvement and the mediating role of relational coordination in hospitals. International Journal of Human Resource Management 30(3), pp. 436-456. (10.1080/09585192.2017.1278714)
- Andrews, R., Beynon, M. J. and McDermott, A. 2019. Configurations of new public management reforms and the efficiency, effectiveness and equity of public healthcare systems: a fuzzy-set qualitative comparative analysis. Public Management Review 21(8), pp. 1236-1260. (10.1080/14719037.2018.1561927)
2018
- van Gestel, N., Denis, J., Ferlie, E. and McDermott, A. M. 2018. Explaining the policy process underpinning public sector reform: The role of ideas, institutions and timing. Perspectives on Public Management and Governance 1(2), pp. 87-101. (10.1093/ppmgov/gvx020)
- Daunt, K. L. and McDermott, A. M. 2018. Authorship in action. In: Townsend, K. and Saunders, M. eds. How to Keep Your Research Project on Track: Insights From When Things Go Wrong. Cheltenham: Edward Elgar Publishing, pp. 149-156.
- McDermott, A., Kitchener, M. and Exworthy, M. eds. 2018. Managing improvement in healthcare attaining, sustaining and spreading quality. Organizational Behaviour in Health Care. Charn, Switzerland: Palgrave Macmillan. (10.1007/978-3-319-62235-4)
2017
- Costal Tirado, A., McDermott, A. M., Thomas, C., Ferrick, D., Harris, J., Edwards, A. and McAllister, M. 2017. Using patient-reported outcome measures for quality improvement in clinical genetics: an exploratory study. Journal of Genetic Counseling 26(5), pp. 1017-1028. (10.1007/s10897-017-0079-6)
- Fitzgerald, L. and McDermott, A. M. 2017. Challenging perspectives on organizational change in health care. Routledge Studies in Health Management. Routledge.
- Kitchener, M., McDermott, A. and Cooper, S. 2017. Critical healthcare management studies: green shoots. Journal of Health Organization and Management 31(5), pp. 530-541. (10.1108/JHOM-07-2017-0187)
2016
- McDermott, A. M. and Conway, E. 2016. Organisational change and human resource management. In: Wilkinson, A., Redman, T. and Dundon, T. eds. Contemporary Human Resource Management: Text and Cases., Vol. 5th Ed. Harlow: Pearson, pp. 374-406.
- Andrews, R., Beynon, M. J. and McDermott, A. M. 2016. Organizational capability in the public sector: a configurational approach. Journal of Public Administration Research and Theory 26(2), pp. 239-258. (10.1093/jopart/muv005)
- McDermott, A. M. and Pedersen, A. R. 2016. Conceptions of patients and their roles in healthcare: insights from everyday practice and service improvement. Journal of Health Organisation and Management 30(2), pp. 194-206. (10.1108/JHOM-10-2015-0164)
2015
- McDermott, A., Steel, D. R., McKee, L., Hamel, L. and Flood, P. C. 2015. Scotland ‘Bold and Brave’? Conditions for creating a coherent national healthcare quality strategy. In: Boch Waldorff, S. et al. eds. Managing Change: From Health Policy to Practice. Organizational Behaviour in Health Care Basingstoke: Palgrave MacMillan, pp. 189-205.
- McDermott, A. M., Fitzgerald, L., Van Gestel, N. M. and Keating, M. A. 2015. From bipartite to tripartite devolved HRM in professional service contexts: evidence from hospitals in three countries. Human Resource Management 54(5), pp. 813-831. (10.1002/hrm.21728)
- McDermott, A. M., Hamel, L. M., Steel, D., Flood, P. C. and McKee, L. 2015. Hybrid healthcare governance for improvement? Combining top-down and bottom-up approaches to public sector regulation. Public Administration 93(2), pp. 324-344. (10.1111/padm.12118)
- McDermott, A. M. 2015. Context. In: Flood, P. and Freeney, Y. eds. Organizational Behavior (3rd ed.). Wiley Encyclopedia of Management Vol. 11. Chichester: Wiley-Blackwell, pp. 1-2., (10.1002/9781118785317.weom110007)
2014
- McDermott, A. M. and Keating, M. A. 2014. HRM in healthcare: a focus on the hospital sector. In: Harney, B. and Monks, K. eds. Strategic HRM: Research and Practice in Ireland. Dublin: Orpen Press, pp. 191-208.
2013
- Keating, M. A., McDermott, A. M. and Montgomery, K. eds. 2013. Patient-centred health care: Achieving co-ordination, communication and innovation. Organizational Behaviour in Health Care. Basingstoke: Palgrave Macmillan. (10.1057/9781137308931)
- McDermott, A. M., Heffernan, M. and Beynon, M. J. 2013. When the nature of employment matters in the employment relationship: a cluster analysis of the psychological contract and organizational commitment in the non-profit sector. International Journal of Human Resource Management 24(7), pp. 1490-1518. (10.1080/09585192.2012.723635)
- McDermott, A. M., Conway, E., Rousseau, D. M. and Flood, P. C. 2013. Promoting effective psychological contracts through leadership: the missing link between HR strategy and performance. Human Resource Management 52(2), pp. 289-310. (10.1002/hrm.21529)
- McDermott, A. M., Fitzgerald, L. and Buchanan, D. A. 2013. Beyond acceptance and resistance: entrepreneurial change agency in policy implementation. British Journal of Management 24(S1), pp. S93-S115. (10.1111/1467-8551.12012)
- McDermott, A. M. and Keating, M. A. 2013. Managing people to manage care: From patient to people-centredness at OHBC 2012 [Guest Editorial]. Journal of Health Organization and Management 27(3), pp. 292-295.
2012
- Beynon, M. J., McDermott, A. M. and Keating, M. A. 2012. Qualitative comparison analysis: an example analysis of clinical directorates and resource management. In: Moutinho, L. and Huarng, K. H. eds. Quantitative Modelling in Marketing and Management. London: World Scientific
- McDermott, A. M. and O'Riordan, C. 2012. Clinical-managers in the primary-care sector: do the benefits stack up?. Journal of Health Organisation and Management 26(5)
- McDermott, A. M. and Keating, M. A. 2012. Making service improvement happen: the importance of social context. Journal of Applied Behavioral Science 48(1), pp. 62-92. (10.1177/0021886310388939)
- McDermott, A. M., Keating, M. A. and Beynon, M. J. 2012. Affording discretion in how policy objectives are achieved: lessons from clinician involvement in managerial decision making. In: Dickinson, H. and Mannion, R. eds. The Reform of Health Care : Shaping, Adapting and Resisting Policy Developments. Organizational Behaviour in Health Care Basingstoke: Palgrave Macmillan, pp. 51-62.
- Beynon, M. J., Heffernan, M. and McDermott, A. M. 2012. Psychological contracts and job satisfaction: clustering analysis using evidential c-means and comparison with other techniques. Intelligent Systems in Accounting, Finance and Management 19(4), pp. 247-273. (10.1002/isaf.1334)
2011
- McDermott, A. M., Kidney, R. and Flood, P. 2011. Understanding leader development: learning from leaders. Leadership & Organization Development Journal 32(4), pp. 358-378. (10.1108/01437731111134643)
- McDermott, A. M. and Keating, M. 2011. Managing professionals: exploring the role of the hospital HR function. Journal of Health Organisation and Management 25(6), pp. 677-692. (10.1108/14777261111178556)
2010
- McDermott, A. M. and Flood, P. eds. 2010. Leadership in Ireland: insights from contemporary Irish leaders in the public, private and voluntary sectors. Dublin: Blackhall Publishing.
2009
- McDermott, A. M. and Keating, M. A. 2009. Creating a climate for service improvement through role structures. In: Braithwaite, J., Hyde, P. and Pope, C. eds. Culture and Climate in Health Care Organizations. Organizational Behaviour in Health Care Basingstoke: Palgrave Macmillan, pp. 174-184.
- Coghlan, D. and McDermott, A. M. 2009. Creating value for scholars and practitioners: lessons from organizational development through action research and the processual approach. In: Brogger, B. and Eikeland, O. eds. Turning to practice with action research. Labour, education & society Vol. 15. Frankfurt: Peter Lang, pp. 217-231.
2008
- McDermott, A. M., Coghlan, D. and Keating, M. 2008. Research for action and research in action. Processual and action research in dialogue?. Irish Journal of Management 29(1), pp. 1-18.
Articles
- Mackintosh, C. and McDermott, A. M. 2023. The implications of market-based versus supportive idiosyncratic deal pathways. Group and Organization Management 48(1), pp. 125-155. (10.1177/10596011221088435)
- Fisher, R. and McDermott, A. M. 2023. The battle to retain GPs: why practice culture is critical. BMJ 380 (10.1136/bmj.p344)
- Byrne, J., Creese, J., Matthews, A., McDermott, A. M., Costello, R. W. and Humphries, N. 2021. '...the way it was staffed during COVID is the way it should be staffed in real life..': a qualitative study of the impact of COVID-19 on the working conditions of junior hospital doctors. BMJ Open 11(8), article number: e050358. (10.1136/bmjopen-2021-050358)
- Byrne, J., Conway, E., McDermott, A. M., Matthews, A., Prihodova, L., Costello, R. W. and Humphries, N. 2021. How the organisation of medical work shapes the everyday work experiences underpinning doctor migration trends: The case of Irish-trained emigrant doctors in Australia. Health Policy 125(4), pp. 467-473. (10.1016/j.healthpol.2021.01.002)
- Vermeerbergen, L., McDermott, A. M. and Benders, J. 2021. Managers shaping the service triangle: Navigating resident and worker interests through work design in nursing homes. Work and Occupations 48(1), pp. 70-98. (10.1177/0730888420930770)
- Creese, J., Byrne, J., Matthews, A., McDermott, A. M., Conway, E. and Humphries, N. 2021. “I feel I have no voice”: hospital doctors' workplace silence in Ireland. Journal of Health Organization and Management 35(9), pp. 178-194. (10.1108/JHOM-08-2020-0353)
- Reed, C. and McDermott, A. M. 2020. Reframing and reacting to employees' responses to change: A focus on resistance. BMJ Leader 4(1), pp. 174-177. (10.1136/leader-2020-000249)
- Humphries, N., McDermott, A. M., Creese, J., Matthews, A., Conway, E. and Byrne, J. 2020. Hospital doctors in Ireland and the struggle for work–life balance. European Journal of Public Health 30(S4), article number: ckaa130 Volume 30, Issue Supplement_4, September 2020. (10.1093/eurpub/ckaa130)
- Humphries, N., McDermott, A. M., Conway, E., Byrne, J., Prihodova, L., Costello, R. and Matthews, A. 2019. ‘Everything was just getting worse and worse’: Deteriorating job quality as a driver of doctor emigration from Ireland. Human Resources for Health 17, article number: 97. (10.1186/s12960-019-0424-y)
- Ashworth, R. E., McDermott, A. M. and Currie, G. 2019. Theorizing from qualitative research in public administration: plurality through a combination of rigor and richness. Journal of Public Administration Research and Theory 29(2), pp. 318-333. (10.1093/jopart/muy057)
- McDermott, A. M., Conway, E., Cafferkey, K., Bosak, J. and Flood, P. C. 2019. Performance management in context: formative cross-functional performance monitoring for improvement and the mediating role of relational coordination in hospitals. International Journal of Human Resource Management 30(3), pp. 436-456. (10.1080/09585192.2017.1278714)
- Andrews, R., Beynon, M. J. and McDermott, A. 2019. Configurations of new public management reforms and the efficiency, effectiveness and equity of public healthcare systems: a fuzzy-set qualitative comparative analysis. Public Management Review 21(8), pp. 1236-1260. (10.1080/14719037.2018.1561927)
- van Gestel, N., Denis, J., Ferlie, E. and McDermott, A. M. 2018. Explaining the policy process underpinning public sector reform: The role of ideas, institutions and timing. Perspectives on Public Management and Governance 1(2), pp. 87-101. (10.1093/ppmgov/gvx020)
- Costal Tirado, A., McDermott, A. M., Thomas, C., Ferrick, D., Harris, J., Edwards, A. and McAllister, M. 2017. Using patient-reported outcome measures for quality improvement in clinical genetics: an exploratory study. Journal of Genetic Counseling 26(5), pp. 1017-1028. (10.1007/s10897-017-0079-6)
- Kitchener, M., McDermott, A. and Cooper, S. 2017. Critical healthcare management studies: green shoots. Journal of Health Organization and Management 31(5), pp. 530-541. (10.1108/JHOM-07-2017-0187)
- Andrews, R., Beynon, M. J. and McDermott, A. M. 2016. Organizational capability in the public sector: a configurational approach. Journal of Public Administration Research and Theory 26(2), pp. 239-258. (10.1093/jopart/muv005)
- McDermott, A. M. and Pedersen, A. R. 2016. Conceptions of patients and their roles in healthcare: insights from everyday practice and service improvement. Journal of Health Organisation and Management 30(2), pp. 194-206. (10.1108/JHOM-10-2015-0164)
- McDermott, A. M., Fitzgerald, L., Van Gestel, N. M. and Keating, M. A. 2015. From bipartite to tripartite devolved HRM in professional service contexts: evidence from hospitals in three countries. Human Resource Management 54(5), pp. 813-831. (10.1002/hrm.21728)
- McDermott, A. M., Hamel, L. M., Steel, D., Flood, P. C. and McKee, L. 2015. Hybrid healthcare governance for improvement? Combining top-down and bottom-up approaches to public sector regulation. Public Administration 93(2), pp. 324-344. (10.1111/padm.12118)
- McDermott, A. M., Heffernan, M. and Beynon, M. J. 2013. When the nature of employment matters in the employment relationship: a cluster analysis of the psychological contract and organizational commitment in the non-profit sector. International Journal of Human Resource Management 24(7), pp. 1490-1518. (10.1080/09585192.2012.723635)
- McDermott, A. M., Conway, E., Rousseau, D. M. and Flood, P. C. 2013. Promoting effective psychological contracts through leadership: the missing link between HR strategy and performance. Human Resource Management 52(2), pp. 289-310. (10.1002/hrm.21529)
- McDermott, A. M., Fitzgerald, L. and Buchanan, D. A. 2013. Beyond acceptance and resistance: entrepreneurial change agency in policy implementation. British Journal of Management 24(S1), pp. S93-S115. (10.1111/1467-8551.12012)
- McDermott, A. M. and Keating, M. A. 2013. Managing people to manage care: From patient to people-centredness at OHBC 2012 [Guest Editorial]. Journal of Health Organization and Management 27(3), pp. 292-295.
- McDermott, A. M. and O'Riordan, C. 2012. Clinical-managers in the primary-care sector: do the benefits stack up?. Journal of Health Organisation and Management 26(5)
- McDermott, A. M. and Keating, M. A. 2012. Making service improvement happen: the importance of social context. Journal of Applied Behavioral Science 48(1), pp. 62-92. (10.1177/0021886310388939)
- Beynon, M. J., Heffernan, M. and McDermott, A. M. 2012. Psychological contracts and job satisfaction: clustering analysis using evidential c-means and comparison with other techniques. Intelligent Systems in Accounting, Finance and Management 19(4), pp. 247-273. (10.1002/isaf.1334)
- McDermott, A. M., Kidney, R. and Flood, P. 2011. Understanding leader development: learning from leaders. Leadership & Organization Development Journal 32(4), pp. 358-378. (10.1108/01437731111134643)
- McDermott, A. M. and Keating, M. 2011. Managing professionals: exploring the role of the hospital HR function. Journal of Health Organisation and Management 25(6), pp. 677-692. (10.1108/14777261111178556)
- McDermott, A. M., Coghlan, D. and Keating, M. 2008. Research for action and research in action. Processual and action research in dialogue?. Irish Journal of Management 29(1), pp. 1-18.
Book sections
- Byrne, J., Conway, E., McDermott, A. M., Costello, R. W., Prihodova, L., Matthews, A. and Humphries, N. 2021. Between balance and burnout: contrasting the working-time conditions of Irish-trained hospital doctors in Ireland and Australia. In: Montgomery, A. et al. eds. Connecting Healthcare Worker Well-Being, Patient Safety and Organisational Change The Triple Challenge. Aligning Perspectives on Health, Safety and Well-Being Springer Link, pp. 75-90., (10.1007/978-3-030-60998-6_6)
- Townsend, K., McDermott, A. M., Cafferkey, K. and Dundon, T. 2019. Theories used in employment relations and human resource management. In: Townsend, K. et al. eds. Elgar Introduction to Theories of Human Resources and Employment Relations. Elgar Introductions to Management and Organization Theory Cheltenham: Edward Elgar, pp. 1-15.
- Daunt, K. L. and McDermott, A. M. 2018. Authorship in action. In: Townsend, K. and Saunders, M. eds. How to Keep Your Research Project on Track: Insights From When Things Go Wrong. Cheltenham: Edward Elgar Publishing, pp. 149-156.
- McDermott, A. M. and Conway, E. 2016. Organisational change and human resource management. In: Wilkinson, A., Redman, T. and Dundon, T. eds. Contemporary Human Resource Management: Text and Cases., Vol. 5th Ed. Harlow: Pearson, pp. 374-406.
- McDermott, A., Steel, D. R., McKee, L., Hamel, L. and Flood, P. C. 2015. Scotland ‘Bold and Brave’? Conditions for creating a coherent national healthcare quality strategy. In: Boch Waldorff, S. et al. eds. Managing Change: From Health Policy to Practice. Organizational Behaviour in Health Care Basingstoke: Palgrave MacMillan, pp. 189-205.
- McDermott, A. M. 2015. Context. In: Flood, P. and Freeney, Y. eds. Organizational Behavior (3rd ed.). Wiley Encyclopedia of Management Vol. 11. Chichester: Wiley-Blackwell, pp. 1-2., (10.1002/9781118785317.weom110007)
- McDermott, A. M. and Keating, M. A. 2014. HRM in healthcare: a focus on the hospital sector. In: Harney, B. and Monks, K. eds. Strategic HRM: Research and Practice in Ireland. Dublin: Orpen Press, pp. 191-208.
- Beynon, M. J., McDermott, A. M. and Keating, M. A. 2012. Qualitative comparison analysis: an example analysis of clinical directorates and resource management. In: Moutinho, L. and Huarng, K. H. eds. Quantitative Modelling in Marketing and Management. London: World Scientific
- McDermott, A. M., Keating, M. A. and Beynon, M. J. 2012. Affording discretion in how policy objectives are achieved: lessons from clinician involvement in managerial decision making. In: Dickinson, H. and Mannion, R. eds. The Reform of Health Care : Shaping, Adapting and Resisting Policy Developments. Organizational Behaviour in Health Care Basingstoke: Palgrave Macmillan, pp. 51-62.
- McDermott, A. M. and Keating, M. A. 2009. Creating a climate for service improvement through role structures. In: Braithwaite, J., Hyde, P. and Pope, C. eds. Culture and Climate in Health Care Organizations. Organizational Behaviour in Health Care Basingstoke: Palgrave Macmillan, pp. 174-184.
- Coghlan, D. and McDermott, A. M. 2009. Creating value for scholars and practitioners: lessons from organizational development through action research and the processual approach. In: Brogger, B. and Eikeland, O. eds. Turning to practice with action research. Labour, education & society Vol. 15. Frankfurt: Peter Lang, pp. 217-231.
Books
- McDermott, A. M. et al. eds. 2023. Research handbook on contemporary human resource management for health care. Cheltenham: Edward Elgar.
- Townsend, K. et al. eds. 2019. Elgar Introduction to theories of human resources and employment relations. Elgar Introductions to Management and Organization Theory. Cheltenham,: Edward Elgar.
- McDermott, A., Kitchener, M. and Exworthy, M. eds. 2018. Managing improvement in healthcare attaining, sustaining and spreading quality. Organizational Behaviour in Health Care. Charn, Switzerland: Palgrave Macmillan. (10.1007/978-3-319-62235-4)
- Fitzgerald, L. and McDermott, A. M. 2017. Challenging perspectives on organizational change in health care. Routledge Studies in Health Management. Routledge.
- Keating, M. A., McDermott, A. M. and Montgomery, K. eds. 2013. Patient-centred health care: Achieving co-ordination, communication and innovation. Organizational Behaviour in Health Care. Basingstoke: Palgrave Macmillan. (10.1057/9781137308931)
- McDermott, A. M. and Flood, P. eds. 2010. Leadership in Ireland: insights from contemporary Irish leaders in the public, private and voluntary sectors. Dublin: Blackhall Publishing.
- Andrews, R., Beynon, M. J. and McDermott, A. M. 2016. Organizational capability in the public sector: a configurational approach. Journal of Public Administration Research and Theory 26(2), pp. 239-258. (10.1093/jopart/muv005)
- McDermott, A. M., Fitzgerald, L., Van Gestel, N. M. and Keating, M. A. 2015. From bipartite to tripartite devolved HRM in professional service contexts: evidence from hospitals in three countries. Human Resource Management 54(5), pp. 813-831. (10.1002/hrm.21728)
- McDermott, A. M., Hamel, L. M., Steel, D., Flood, P. C. and McKee, L. 2015. Hybrid healthcare governance for improvement? Combining top-down and bottom-up approaches to public sector regulation. Public Administration 93(2), pp. 324-344. (10.1111/padm.12118)
- McDermott, A. M. and Keating, M. A. 2014. HRM in healthcare: a focus on the hospital sector. In: Harney, B. and Monks, K. eds. Strategic HRM: Research and Practice in Ireland. Dublin: Orpen Press, pp. 191-208.
- Keating, M. A., McDermott, A. M. and Montgomery, K. eds. 2013. Patient-centred health care: Achieving co-ordination, communication and innovation. Organizational Behaviour in Health Care. Basingstoke: Palgrave Macmillan. (10.1057/9781137308931)
- McDermott, A. M., Heffernan, M. and Beynon, M. J. 2013. When the nature of employment matters in the employment relationship: a cluster analysis of the psychological contract and organizational commitment in the non-profit sector. International Journal of Human Resource Management 24(7), pp. 1490-1518. (10.1080/09585192.2012.723635)
- McDermott, A. M., Conway, E., Rousseau, D. M. and Flood, P. C. 2013. Promoting effective psychological contracts through leadership: the missing link between HR strategy and performance. Human Resource Management 52(2), pp. 289-310. (10.1002/hrm.21529)
- McDermott, A. M., Fitzgerald, L. and Buchanan, D. A. 2013. Beyond acceptance and resistance: entrepreneurial change agency in policy implementation. British Journal of Management 24(S1), pp. S93-S115. (10.1111/1467-8551.12012)
- McDermott, A. M. and Keating, M. A. 2013. Managing people to manage care: From patient to people-centredness at OHBC 2012 [Guest Editorial]. Journal of Health Organization and Management 27(3), pp. 292-295.
- Beynon, M. J., McDermott, A. M. and Keating, M. A. 2012. Qualitative comparison analysis: an example analysis of clinical directorates and resource management. In: Moutinho, L. and Huarng, K. H. eds. Quantitative Modelling in Marketing and Management. London: World Scientific
- McDermott, A. M. and O'Riordan, C. 2012. Clinical-managers in the primary-care sector: do the benefits stack up?. Journal of Health Organisation and Management 26(5)
- McDermott, A. M. and Keating, M. A. 2012. Making service improvement happen: the importance of social context. Journal of Applied Behavioral Science 48(1), pp. 62-92. (10.1177/0021886310388939)
- McDermott, A. M., Keating, M. A. and Beynon, M. J. 2012. Affording discretion in how policy objectives are achieved: lessons from clinician involvement in managerial decision making. In: Dickinson, H. and Mannion, R. eds. The Reform of Health Care : Shaping, Adapting and Resisting Policy Developments. Organizational Behaviour in Health Care Basingstoke: Palgrave Macmillan, pp. 51-62.
- Beynon, M. J., Heffernan, M. and McDermott, A. M. 2012. Psychological contracts and job satisfaction: clustering analysis using evidential c-means and comparison with other techniques. Intelligent Systems in Accounting, Finance and Management 19(4), pp. 247-273. (10.1002/isaf.1334)
- McDermott, A. M., Kidney, R. and Flood, P. 2011. Understanding leader development: learning from leaders. Leadership & Organization Development Journal 32(4), pp. 358-378. (10.1108/01437731111134643)
- McDermott, A. M. and Keating, M. 2011. Managing professionals: exploring the role of the hospital HR function. Journal of Health Organisation and Management 25(6), pp. 677-692. (10.1108/14777261111178556)
- McDermott, A. M. and Flood, P. eds. 2010. Leadership in Ireland: insights from contemporary Irish leaders in the public, private and voluntary sectors. Dublin: Blackhall Publishing.
- McDermott, A. M. and Keating, M. A. 2009. Creating a climate for service improvement through role structures. In: Braithwaite, J., Hyde, P. and Pope, C. eds. Culture and Climate in Health Care Organizations. Organizational Behaviour in Health Care Basingstoke: Palgrave Macmillan, pp. 174-184.
- Coghlan, D. and McDermott, A. M. 2009. Creating value for scholars and practitioners: lessons from organizational development through action research and the processual approach. In: Brogger, B. and Eikeland, O. eds. Turning to practice with action research. Labour, education & society Vol. 15. Frankfurt: Peter Lang, pp. 217-231.
- McDermott, A. M., Coghlan, D. and Keating, M. 2008. Research for action and research in action. Processual and action research in dialogue?. Irish Journal of Management 29(1), pp. 1-18.
Research
Research interests
- People management in healthcare, including employees experiences at work and staff retention
- Human resource management/management roles
- Change management and responses to change
- Health service organisation and delivery
Research projects
- 2022-present, The Commonwealth Fund. Harkness Fellowship in Health Care Policy and Practice, UC Berkeley. Strengthening primary care through clinical staffing. A. McDermott.
- 2017-present, Health Research Board (Ireland). Hospital doctor retention and motivation. N. Humphries (PI), A. Matthews, L. Prihodova, R. Costello, and A. McDermott.
- 2012-2015, National leadership and innovation agency for Wales. An academic collaboration to develop workforce research. D. Kelly, P. Donnelly, B. Hunter, A. Jones, A. McDermott, C. O Brien, S. Pratt, Z. Radnor, D. Watkins.
- 2012, Health Research Board (Ireland). Knowledge exchange and dissemination for: From policy to practice: An international comparison of approaches to systemic quality and safety.P. Flood, A. McDermott, L. McKee and L. Hamel.
- 2010-2012, Health Research Board. From policy to practice: An international comparison of approaches to systemic quality and safety. Submitted by P. Flood (Dublin City University), A. McDermott and L. McKee (University of Aberdeen).
- 2009-2010, National Centre for Partnership and Performance. Line management as a resource for change. Submitted by K. Monks, A. McDermott and M. Heffernan.
- 2009-10, Irish Research Council for the Humanities and Social Sciences. The HR-Performance link: Identifying key HR practices in Irish hospitals as a precursor to exploring effective delivery mechanisms. Submitted by P. Flood (DCU), A. McDermott and E. Conway (DCU).
- 2007-2010, Health Research Board. Implementing Service-improvement in Hospitals: Roles, clinical directorate structures and the HR function. Submitted by M. Keating (Trinity College Dublin), A. McDermott and L. Fitzgerald, (DeMontfort University, UK).
Teaching
Teaching
I have taught across a range of programmes in the school, including in executive education:
- MSc/Diploma in Healthcare Planning - People Management, Leadership & Change
- Executive MBA – Human Resource Management
- MBA – Leading and Managing People Performance
- MSc HRM – The practice of HR in the modern workplace
- MSc HRM – Research Methods
- BSc Business Management – The Theory and Practice of Managing People
- BSc Business Management - International Human Resource Management
- Executive education: programmes relating to people management and change management
Biography
I am a Fellow of the Academy of Social Sciences. I received a BA (mod) in Business & Sociology from Trinity College Dublin, where I was awarded a gold medal. I completed my PhD as a Trinity Scholar and Government of Ireland Research Scholar.
Professional memberships
- Fellow of the Higher Education Academy
- Academic member of the Chartered Institute of Personnel and Development (CIPD)
Academic positions
2007-2010: Lecturer in Human Resource Management, Dublin City University, Ireland.
Supervisions
I am interested in supervising PhD students in the areas of:
- Employment relationships, particularly in health and social care
- Line management / HR roles
- Workforce planning
- Change management, including scaling and sustaining
