Miss Sarah Lethbridge

Pro Dean of External Engagement

: Sylwebydd y cyfryngau

My role is to work with external organisations to understand their learning needs and to then design education programmes which meet their requirements. In order to achieve this, I have an excellent knowledge of the extensive and varied expertise of the School's academic faculty. My team organise lots of opportunities for the wider business community to engage with the Business School and University and we're always interested in working with external partners to learn more about each other.

I joined the School in 2005 as a Senior Researcher within the Lean Enterprise Research Centre. There I worked on numerous lean projects in hospitals, universities and public and private services. My lean work specialises in helping to develop the knowledge and self sufficiency of Continuous Improvement teams and I worked with the Ministry of Justice's Lean Academy, their Shared Service Centre in Newport, the Value for Money team in the Home Office, Legal and General, Principality Building Society and Nestle, to ensure that organisations approach lean in a holistic, sustainable way.

My passion is to explore the interconnection of lean concepts and tools, helping people to understand how all of the lean ideas, support and inform each other, bringing about the pursuit of organisational perfection.

2019

Lethbridge, S. 2019. Cardiff University. A Lean university or a better university?. In: Yorkstone, S. ed. Global Lean for Higher Education: A Themed Anthology of Case Studies, Approaches and Tools. Abingdon: Routledge, pp. 329-342.

2018

Bateman, N., Lethbridge, S. and Esain, A. 2018. Pillar or platform - a taxonomy for process improvement activities in public services. Public Money and Management 38(1), pp. 5-12. (10.1080/09540962.2018.1389487)

2013

Bateman, N. and Lethbridge, S. 2013. Managing operations and teams visually. In: Bell, E., Warren, S. and Schoeder, J. E. eds. The Routledge companion to visual organization. Routledge Companions in Business, Management and Accounting London: Routledge, pp. 306-321.

2011

Esain, A. E., Lethbridge, S., Elias, S. and Evans, B. 2011. The implications of maturity of improvement methodologies in UK public services: A pilot study. Presented at: 18th International Annual EurOMA Conference: Exploring Interfaces, Cambridge, UK, 3-6 July 2011.

2010

Hamer, R. and Lethbridge, S. 2010. Seeing shared work within a system. In: Zokaei, A. K., Seddon, J. and O'Donovan, B. eds. Systems Thinking: From Heresy to Practice: Public and Private Sector Studies. Basingstoke: Palgrave Macmillan, pp. 67-83.
Esain, A. E., Gakhal, S., Lethbridge, S. and Williams, S. J. 2010. Towards an evaluation framework to assess the impact of organisational learning interventions. Presented at: Proceedings of British Academy of Management Conference, Sheffield, UK, 14-16 September 2010.

2008

Lethbridge, S. and Hines, P. A. 2008. New development: creating a Lean university. Public Money and Management 28(1), pp. 53-56. (10.1111/j.1467-9302.2008.00619.x)

2007

Lethbridge, S., Bateman, N. and Francis, M. 2007. Visual management for an Academic Research Centre.. Presented at: British Academy of Management Conference 2007, Warwick, UK, 11-13 September 2007.
Hines, P., Lethbridge, S. and O'Grady, L. C. 2007. Creating a lean university. Presented at: 12th International Symposium on Logistics (12th ISL), Budapest, Hungary, 8-10 July 2007 Presented at Pawar, K. S., Lalwani, C. S. and Muffatto, M. eds.Proceedings of the 12th International Symposium on Logistics (ISL 2007): Developing Sustainable Collaborative Supply Chains, Budapest, Hungary, 8-10 July 2007. Nottingham, UK: Centre for Concurrent Enterprise, University of Nottingham Business School pp. 38-43.

Articles

Bateman, N., Lethbridge, S. and Esain, A. 2018. Pillar or platform - a taxonomy for process improvement activities in public services. Public Money and Management 38(1), pp. 5-12. (10.1080/09540962.2018.1389487)
Lethbridge, S. and Hines, P. A. 2008. New development: creating a Lean university. Public Money and Management 28(1), pp. 53-56. (10.1111/j.1467-9302.2008.00619.x)

Book sections

Lethbridge, S. 2019. Cardiff University. A Lean university or a better university?. In: Yorkstone, S. ed. Global Lean for Higher Education: A Themed Anthology of Case Studies, Approaches and Tools. Abingdon: Routledge, pp. 329-342.
Bateman, N. and Lethbridge, S. 2013. Managing operations and teams visually. In: Bell, E., Warren, S. and Schoeder, J. E. eds. The Routledge companion to visual organization. Routledge Companions in Business, Management and Accounting London: Routledge, pp. 306-321.
Hamer, R. and Lethbridge, S. 2010. Seeing shared work within a system. In: Zokaei, A. K., Seddon, J. and O'Donovan, B. eds. Systems Thinking: From Heresy to Practice: Public and Private Sector Studies. Basingstoke: Palgrave Macmillan, pp. 67-83.

Conferences

Esain, A. E., Lethbridge, S., Elias, S. and Evans, B. 2011. The implications of maturity of improvement methodologies in UK public services: A pilot study. Presented at: 18th International Annual EurOMA Conference: Exploring Interfaces, Cambridge, UK, 3-6 July 2011.
Esain, A. E., Gakhal, S., Lethbridge, S. and Williams, S. J. 2010. Towards an evaluation framework to assess the impact of organisational learning interventions. Presented at: Proceedings of British Academy of Management Conference, Sheffield, UK, 14-16 September 2010.
Lethbridge, S., Bateman, N. and Francis, M. 2007. Visual management for an Academic Research Centre.. Presented at: British Academy of Management Conference 2007, Warwick, UK, 11-13 September 2007.
Hines, P., Lethbridge, S. and O'Grady, L. C. 2007. Creating a lean university. Presented at: 12th International Symposium on Logistics (12th ISL), Budapest, Hungary, 8-10 July 2007 Presented at Pawar, K. S., Lalwani, C. S. and Muffatto, M. eds.Proceedings of the 12th International Symposium on Logistics (ISL 2007): Developing Sustainable Collaborative Supply Chains, Budapest, Hungary, 8-10 July 2007. Nottingham, UK: Centre for Concurrent Enterprise, University of Nottingham Business School pp. 38-43.

Research Interests

Visual Management and how it improves organisational effectiveness
The link between lean thinking and entrepreneurship
Translating manufacturing lean concepts into service contexts - adopt, adapt or create new ideas?
Interconnection of lean concepts
Understanding how lean programmes evolve and managing their evolution
Leadership and Lean

Director of Executive MBA
Expert Lean Programmes
Service Lean Programmes
Introduction to Lean

Additional Activities

Design and Development of bespoke executive education programmes for Hugh James, Acuity Law, Bisley, Companies House, Nestlé, Principality Building Society, PA Consulting, Rabobank, Target Loans, SERCO, Legal and General, Ministry of Justice, Home Office, Merseyside Police, Cardiff Council, Manchester City Council and more.
Organiser of the Public Sector Lean Thinktank
Organiser of Lean Thinking in Universities Conference
Member of following Committees: Chartered Association of Business School: Directors of Executive Education Committee. Cardiff Business School's: Research Committee, Entrepreneurship and Innovation Group. Cardiff University's: CPD Steering Group, Business, Innovation and Education subgroup of Innovation Strategy

Anrhydeddau a dyfarniadau

2014 British Academy of Management: Best Full Paper - Organisation Transformation, Change and Development.

Contact Details

LethbridgeSL@caerdydd.ac.uk
+44 29208 75096
Canolfan Addysgu Ôl-raddedigion Ysgol Busnes Caerdydd, Ystafell 3.01, Colum Road, Cathays, Caerdydd, CF10 3EU

Busnes Caerdydd yn gorffen blwyddyn lwyddiannus o sesiynau briffio brecwast