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Dr Carolina Fuentes Toro
Senior Lecturer
- Available for postgraduate supervision
Overview
I am a Lecturer (Assistant Professor) in Human-Computer Interaction and Human-Robot Interaction. I am a member of the Complex System Research Group and the new Centre for Artificial Intelligence, Robotics and Human-Machine Systems (IROHMS).
My research focuses on Human-Robot Interaction (HRI), Human-Computer Interaction (HCI), Internet of Things (IoT), and Socially Responsible Design of emerging technologies. I am particularly interested in understanding the impact of technology through a user-centred research focus in different contexts, e.g. healthcare, domestic environments, factory domains, and the global south.
Publication
2025
- Gul, A., Turner, L. D. and Fuentes, C. 2025. Perspectives from unpaid carers on socially assistive robot interactions in older adult care. Presented at: 16th International Conference on Social Robotics +AI, Odense, Denmark, 23-26 October 2024Social Robotics, Vol. 15563. Lecture Notes in Computer Science Singapore: Springer pp. 105-118., (10.1007/978-981-96-3525-2_9)
- Ahmad, S. M., Ahmad, M. I., Fuentes Toro, C., Verdezoto Dias, N. and Stawarz, K. 2025. "I never imagined a robot speaking Urdu": Exploring the influence of language on robots' acceptance. Presented at: HRI 2025, Melbourne, Australia, 4-6 March 2025HRI '25: Proceedings of the 2025 ACM/IEEE International Conference on Human-Robot Interaction. pp. 1186-1190., (10.5555/3721488.3721643)
- Dsane-Nsor, S., Gautam, A., Fuentes Toro, C., Kwesi Toffah, G., Verdezoto Dias, N., Joolay, Y. and Densmore, M. 2025. Navigating sociocultural tensions in prenatal care: opportunities for digital health from diverse stakeholders in Techiman, Ghana. Presented at: ECSCW2025, Newcastle upon Tyne, UK, 30 June - 4 July 2025.
2024
- Griggio, C. F. et al. 2024. Identifying the values that shape HCI and CSCW research with Latin American communities: A collaborative autoethnography. Presented at: CSCW '24: The 27th ACM Conference on Computer-Supported Cooperative Work and Social Computing, San Jose, Costa Rica, 9-13 November 2024 Presented at Farzan, R. and Lopez, C. eds.CSCW Companion '24: Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing. Association for Computing Machinery pp. 545-552., (10.1145/3678884.3681904)
- Fuentes, C., Rodríguez, I., Cajamarca, G., Cabrera-Quiros, L., Lucero, A., Herskovic, V. and O'Hara, K. 2024. Opportunities and challenges of emerging human-AI interactions to support healthcare in the Global South. Presented at: CSCW '24: The 27th ACM Conference on Computer-Supported Cooperative Work and Social Computing, San Jose, Costa Rica, 9-13 November 2024 Presented at Farzan, R. and Lopez, C. eds.CSCW Companion '24: Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing. New York, NY: Association for Computing Machinery pp. 724-727., (10.1145/3678884.3681834)
- Gul, A., Turner, L. and Fuentes, C. 2024. An exploratory analysis of trust in socially assistive robot interactions with unpaid carers of older adults. Presented at: IEEE RO-MAN 2024, Pasadena, CA, USA, 26-30 August 20242024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN). IEEE pp. 1630-1637., (10.1109/RO-MAN60168.2024.10731201)
2023
- Ahmad, S., Fuentes Toro, C., Verdezoto Dias, N. and Stawarz, K. 2023. Exploring the potential of social robots in supporting home medication management. Presented at: BCS HCI 2023, York, UK, 28-29 August 2023Proceedings BCS Human-Computer Interaction Conference. Electronic Workshops in Computing BCS Learning and Development Ltd pp. 99-109., (10.14236/ewic/BCSHCI2023.12)
- Fuentes, C., Porcheron, M. and Fischer, J. E. 2023. RoboClean: Contextual language grounding for human-robot interactions in specialised low-resource environments. Presented at: 5th International Conference on Conversational User Interfaces, Eindhoven, Netherlands, 19-21 July 2023 Presented at Lee, M. et al. eds.Proceedings of the 5th International Conference on Conversational User Interfaces. New York, NY, US: Association for Computing Machinery, (10.1145/3571884.3597137)
- Cajamarca, G., Herskovic, V., Dondighual, S., Fuentes, C. and Verdezoto Dias, N. 2023. Understanding how to design health data visualizations for Chilean older adults on mobile devices. Presented at: DIS '23: Designing Interactive Systems Conference, 10 -14 July 2023DIS '23: Proceedings of the 2023 ACM Designing Interactive Systems Conference. New York, NY: ACM, (10.1145/3563657.3596109)
- Reynolds-Cuéllar, P. et al. 2023. Para Cima y Pa’ Abajo: building bridges between HCI research in Latin America and in the Global North. Presented at: CHI '23: CHI Conference on Human Factors in Computing Systems, Hamburg, Germany, 23-28 April 2023 Presented at Albrecht, A. et al. eds.Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. New York, NY, United States: Association for Computing Machinery, (10.1145/3544548.3581138)
- Rodriguez, I., Rossel, P. O., Fernández, M., Fuentes, C., León, A. and Herskovic, V. 2023. InMyDay: a study on input styles for a digital diary for older users. Journal of Ambient Intelligence and Humanized Computing 14, pp. 65-74. (10.1007/s12652-019-01213-5)
2022
- Fernández-Vera, F., Urrutia, D. C., Rossel, P. O., Herskovic, V. and Fuentes, C. 2022. Social+Me: a persuasive application to increase communication between students and their support networks in Southern Chile. PeerJ Computer Science 8, article number: e848. (10.7717/peerj-cs.848)
2020
- Campos-Romero, S., Herskovic, V., Fuentes, C. and Abarca, E. 2020. Perceptions on connecting respite care volunteers and caregivers. International Journal of Environmental Research and Public Health 17(8), article number: 2911. (10.3390/ijerph17082911)
2019
- Fuentes, C., Porcheron, M., Fischer, J. E., Costanza, E., Malilk, O. and Ramchurn, S. D. 2019. Tracking the consumption of home essentials. Presented at: CHI '19: CHI Conference on Human Factors in Computing Systems, Glasgow, Scotland, 4-9 May 2019CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York: Association for Computing Machinery pp. 1-13., (10.1145/3290605.3300869)
- Fuentes, C. et al. 2019. New directions for the IoT: automate, share, build, and care. Presented at: CHI 2019, Glasgow, Scotland, 4-9 May, 2019CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. ACM, (10.1145/3290607.3299000)
2018
- Abarca, E., Campos, S., Herskovic, V. and Fuentes, C. 2018. Perceptions on technology for volunteer respite care for bedridden elders in Chile. International Journal of Qualitative Studies on Health and Well-being 13(1), article number: 1422663. (10.1080/17482631.2017.1422663)
2017
- Rodríguez, I., Herskovic, V., Gerea, C., Fuentes, C., Rossel, P. O., Marques, M. and Campos, M. 2017. Understanding monitoring technologies for adults with pain: systematic literature review. JMIR 19(10), article number: e364. (10.2196/jmir.7279)
- Fuentes, C., Herskovic, V., Rodríguez, I., Gerea, C., Marques, M. and Rossel, P. O. 2017. A systematic literature review about technologies for self-reporting emotional information. Journal of Ambient Intelligence and Humanized Computing 8(4), pp. 593-606. (10.1007/s12652-016-0430-z)
2014
- Fuentes, C., Hernandez, C., Escobedo, L., Herskovic, V. and Tentori, M. 2014. Promoting self-reflection of social isolation through persuasive mobile technologies: the case of mother caregivers of children with cancer. International Journal of Human-Computer Interaction 30(10), pp. 802-814. (10.1080/10447318.2014.927279)
Articles
- Rodriguez, I., Rossel, P. O., Fernández, M., Fuentes, C., León, A. and Herskovic, V. 2023. InMyDay: a study on input styles for a digital diary for older users. Journal of Ambient Intelligence and Humanized Computing 14, pp. 65-74. (10.1007/s12652-019-01213-5)
- Fernández-Vera, F., Urrutia, D. C., Rossel, P. O., Herskovic, V. and Fuentes, C. 2022. Social+Me: a persuasive application to increase communication between students and their support networks in Southern Chile. PeerJ Computer Science 8, article number: e848. (10.7717/peerj-cs.848)
- Campos-Romero, S., Herskovic, V., Fuentes, C. and Abarca, E. 2020. Perceptions on connecting respite care volunteers and caregivers. International Journal of Environmental Research and Public Health 17(8), article number: 2911. (10.3390/ijerph17082911)
- Abarca, E., Campos, S., Herskovic, V. and Fuentes, C. 2018. Perceptions on technology for volunteer respite care for bedridden elders in Chile. International Journal of Qualitative Studies on Health and Well-being 13(1), article number: 1422663. (10.1080/17482631.2017.1422663)
- Rodríguez, I., Herskovic, V., Gerea, C., Fuentes, C., Rossel, P. O., Marques, M. and Campos, M. 2017. Understanding monitoring technologies for adults with pain: systematic literature review. JMIR 19(10), article number: e364. (10.2196/jmir.7279)
- Fuentes, C., Herskovic, V., Rodríguez, I., Gerea, C., Marques, M. and Rossel, P. O. 2017. A systematic literature review about technologies for self-reporting emotional information. Journal of Ambient Intelligence and Humanized Computing 8(4), pp. 593-606. (10.1007/s12652-016-0430-z)
- Fuentes, C., Hernandez, C., Escobedo, L., Herskovic, V. and Tentori, M. 2014. Promoting self-reflection of social isolation through persuasive mobile technologies: the case of mother caregivers of children with cancer. International Journal of Human-Computer Interaction 30(10), pp. 802-814. (10.1080/10447318.2014.927279)
Conferences
- Gul, A., Turner, L. D. and Fuentes, C. 2025. Perspectives from unpaid carers on socially assistive robot interactions in older adult care. Presented at: 16th International Conference on Social Robotics +AI, Odense, Denmark, 23-26 October 2024Social Robotics, Vol. 15563. Lecture Notes in Computer Science Singapore: Springer pp. 105-118., (10.1007/978-981-96-3525-2_9)
- Ahmad, S. M., Ahmad, M. I., Fuentes Toro, C., Verdezoto Dias, N. and Stawarz, K. 2025. "I never imagined a robot speaking Urdu": Exploring the influence of language on robots' acceptance. Presented at: HRI 2025, Melbourne, Australia, 4-6 March 2025HRI '25: Proceedings of the 2025 ACM/IEEE International Conference on Human-Robot Interaction. pp. 1186-1190., (10.5555/3721488.3721643)
- Dsane-Nsor, S., Gautam, A., Fuentes Toro, C., Kwesi Toffah, G., Verdezoto Dias, N., Joolay, Y. and Densmore, M. 2025. Navigating sociocultural tensions in prenatal care: opportunities for digital health from diverse stakeholders in Techiman, Ghana. Presented at: ECSCW2025, Newcastle upon Tyne, UK, 30 June - 4 July 2025.
- Griggio, C. F. et al. 2024. Identifying the values that shape HCI and CSCW research with Latin American communities: A collaborative autoethnography. Presented at: CSCW '24: The 27th ACM Conference on Computer-Supported Cooperative Work and Social Computing, San Jose, Costa Rica, 9-13 November 2024 Presented at Farzan, R. and Lopez, C. eds.CSCW Companion '24: Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing. Association for Computing Machinery pp. 545-552., (10.1145/3678884.3681904)
- Fuentes, C., Rodríguez, I., Cajamarca, G., Cabrera-Quiros, L., Lucero, A., Herskovic, V. and O'Hara, K. 2024. Opportunities and challenges of emerging human-AI interactions to support healthcare in the Global South. Presented at: CSCW '24: The 27th ACM Conference on Computer-Supported Cooperative Work and Social Computing, San Jose, Costa Rica, 9-13 November 2024 Presented at Farzan, R. and Lopez, C. eds.CSCW Companion '24: Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing. New York, NY: Association for Computing Machinery pp. 724-727., (10.1145/3678884.3681834)
- Gul, A., Turner, L. and Fuentes, C. 2024. An exploratory analysis of trust in socially assistive robot interactions with unpaid carers of older adults. Presented at: IEEE RO-MAN 2024, Pasadena, CA, USA, 26-30 August 20242024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN). IEEE pp. 1630-1637., (10.1109/RO-MAN60168.2024.10731201)
- Ahmad, S., Fuentes Toro, C., Verdezoto Dias, N. and Stawarz, K. 2023. Exploring the potential of social robots in supporting home medication management. Presented at: BCS HCI 2023, York, UK, 28-29 August 2023Proceedings BCS Human-Computer Interaction Conference. Electronic Workshops in Computing BCS Learning and Development Ltd pp. 99-109., (10.14236/ewic/BCSHCI2023.12)
- Fuentes, C., Porcheron, M. and Fischer, J. E. 2023. RoboClean: Contextual language grounding for human-robot interactions in specialised low-resource environments. Presented at: 5th International Conference on Conversational User Interfaces, Eindhoven, Netherlands, 19-21 July 2023 Presented at Lee, M. et al. eds.Proceedings of the 5th International Conference on Conversational User Interfaces. New York, NY, US: Association for Computing Machinery, (10.1145/3571884.3597137)
- Cajamarca, G., Herskovic, V., Dondighual, S., Fuentes, C. and Verdezoto Dias, N. 2023. Understanding how to design health data visualizations for Chilean older adults on mobile devices. Presented at: DIS '23: Designing Interactive Systems Conference, 10 -14 July 2023DIS '23: Proceedings of the 2023 ACM Designing Interactive Systems Conference. New York, NY: ACM, (10.1145/3563657.3596109)
- Reynolds-Cuéllar, P. et al. 2023. Para Cima y Pa’ Abajo: building bridges between HCI research in Latin America and in the Global North. Presented at: CHI '23: CHI Conference on Human Factors in Computing Systems, Hamburg, Germany, 23-28 April 2023 Presented at Albrecht, A. et al. eds.Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. New York, NY, United States: Association for Computing Machinery, (10.1145/3544548.3581138)
- Fuentes, C., Porcheron, M., Fischer, J. E., Costanza, E., Malilk, O. and Ramchurn, S. D. 2019. Tracking the consumption of home essentials. Presented at: CHI '19: CHI Conference on Human Factors in Computing Systems, Glasgow, Scotland, 4-9 May 2019CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. New York: Association for Computing Machinery pp. 1-13., (10.1145/3290605.3300869)
- Fuentes, C. et al. 2019. New directions for the IoT: automate, share, build, and care. Presented at: CHI 2019, Glasgow, Scotland, 4-9 May, 2019CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. ACM, (10.1145/3290607.3299000)
Biography
EDUCATION
- 2017: PhD in Computer Science & Human-Computer Interaction, Pontifical Catholic University of Chile.
- 2013: MSc in Computer Science, Pontifical Catholic University of Chile.
- 2005: BS in Computer Science, University of Santiago of Chile. Minor: Scientific Computing Analyst
CAREER OVERVIEW
- April 2020-Present: Lecturer, School of Computer Science and Informatics, Cardiff University, UK.
- 2019: Research Fellow, Horizon Digital Economy Research, University of Nottingham, UK.
- 2017: Research Fellow, Mixed Reality Laboratory, School of Computer Science, University of Nottingham, UK
- 2016: Assistant Professor, Andrés Bello University, Santiago, Chile.
- 2014: Research Intern, Microsoft Research
- 2014: Teaching Assistant, Advanced Programming, Finis Terrae University, Chile
- 2013: Research Assistant, NIC Chile Research Lab, User Center Design Group.
- 2012-2014: Teaching Assistant, Introduction to Programming, Catholic University of Chile
- 2007-2012: Project Manager Research & Development, Latin Telecomunicaciones S.A.
- 2005-2007: Software Engineer and Developer, Latin Telecomunicaciones S.A.
Honours and awards
- 2020 SPRITE+ NetworkPlus online sandpit on Trust, Identity, Privacy, and Security in the post-Covid Digital Economy.
- 2019 UK Digital Economy Crucible 2019, part of CHERISH Digital Economy Research Centre
- 2019 MWIT, Finalist of Midlands Women in Tech Awards 2019, Academic Category.
- 2014 Microsoft Research Latin America Fellowship Research PhD (awarded to 1% of applicants of Latin America graduate students)
- 2013 Google Scholarship plus travel funding to attend the Google Scholars Retreat, awarded to 12 Computer Science student in Latin American.
- 2013 Graduate Research Fellowship, National Commission for Scientific and Technological Research of Chile (Conicyt). Full funding (tuition and stipend) for four years, awarded to 20% of applicants.
Professional memberships
- Association for Computing Machinery (ACM)
- ACM Special Interest Group on Computer-Human Interaction (SIGCHI)
- ACM Women Europe
Committees and reviewing
- 2020: Virtual Program Co-Chair, The ACM Computer Supported Cooperative Work (CSCW 2020).
- 2020: Associate Chair (AC) Late-Breaking Work the papers program for The ACM CHI Conference on Human Factors in Computing Systems (CHI 2020).
- 2019: ACM Women Europe, Executive committee Associate, Volunteer Network
- 2019: Associate Chair (AC) Late-Breaking Work the papers program for The ACM CHI Conference on Human Factors in Computing Systems (CHI 2019).
- 2019: PC member for the 9th International Conference on the Internet of Things (IoT 2019).
- 2016-2017: Student Volunteer Co-Chair, ACM CSCW.
- 2015: Student Volunteer, ACM CSCW.
- 2014: Scientific adviser at IX School Congress of Science and Technology EXPLORA from National Commission for Scientific and Technological Research of Chile (Conicyt).
Reviewing
- 2020: ACM/IEEE International Conference on Human-Robot Interaction
- 2020: MDPI Journal
- 2019 International Conference on the Internet of Things (IoT 2019).
- 2019 CHI ACM Conference.
- 2018 UCAMI - International Conference on Ubiquitous Computing and Ambient Intelligence.
- 2018-2017 CHI ACM Conference.
- 2017 Mobile HCI ACM Conference, Journal of Computer in Human Behavior.
- 2015 TEI: ACM International Conference on Tangible, Embedded and Embodied Interaction.
- 2014 Latinity: Latin American women in technology.
- 2013 Chilean Conference on Human-Computer Interaction.
Supervisions
I am interested in supervising students in research areas including Human-Computer Interaction (HCI), Human-Robot Interaction(HRI) and Emerging Technologies, with particular focus on Healthcare, Sustainability, Industry, ICT4D and Complex Scenarios.
Current supervision
Contact Details
Research themes
Specialisms
- Human Computer Interaction
- Human Centred AI
- Emerging Technologies
- Human Robot Interaction
- Digital health