![Gemma Hackman](https://profiles-cardiff.imgix.net/attachments/719?w=200&h=200&auto=format&crop=faces&fit=crop&q=90")
Mrs Gemma Hackman
Teams and roles for Gemma Hackman
Learning Technologist
Digital Education
Overview
Role responsibilities
I work as a Learning Technologist within the Digital Education Team. My day‑to‑day work is varied, as I primarily work within the Support Hub. The Support Hub provides guidance on how to use the wide range of digital tools, software, and hardware used across the university. Alongside this, I contribute to longer‑term projects.
I also work closely with academic colleagues in the School of Chemistry, providing tailored learning design and digital education support. In addition, I support the PSE College with their digital teaching and learning needs.
Key work / Specialties
• Solving issues related to teaching and learning in a digital environment
• Advising staff on how to use digital tools effectively and confidently
• Supporting the School of Chemistry with curriculum design, induction resources, and digital teaching practices
• Providing digital learning support for the PSE College
• Contributing to major institutional projects such as the Blackboard Ultra rollout
Biography
I joined Cardiff University at the start of 2022, it was a steep learning curve but there was a great team to welcome me! Moving into digital education, in a support capacity, seemed the perfect blend of my background.
Before joining university I had had two main careers, the first with SA Brain. I worked a variety of roles for Brains, including running pubs and restaurants before moving into IT. I worked within the first and second line of support from all aspects of IT for the company. I even presented the first webinar for the business! I later moved into education, working as a Technician and Supply Supervisor for Wyedean school and sixth form. This was busy work and I was under pressure, but it was thrilling!