![Mike Tse](https://profiles-cardiff.imgix.net/attachments/1432?w=200&h=200&auto=format&crop=faces&fit=crop&q=90")
Professor Mike Tse
(he/him)
- Available for postgraduate supervision
Teams and roles for Mike Tse
Professor in Operations and Supply Chain Management
Overview
My research is situated at the intersection of Operations Management and Business Analytics, focusing on risk and resilience within supply chains. I am recognised both nationally and internationally in the field of corporate risk management, addressing contemporary key challenges such as Sustainability risk, Geopolitical risk, Product Recall risk, and understanding how these risks propagate through supply chain networks and how to foster sustainable and resilient operations. In the face of uncertainties and environmental dynamism, organisations must respond innovatively to crises. I explore how risks propagate across interconnected supply chains, amplifying vulnerabilities, and how proactive strategies can mitigate these risks. My work also examines how decision-makers tackle risk events, requiring quick and effective management.
A spin-off of my research into corporate risk management investigates new data sources, including Social Media data, assessing its potential value for managing company or supply chain crises. This is a spin-off from two of my previous projects, funded by the British Academy and Chartered Institute of Logistics and Transport. I am at the forefront of developing a growing field around analysing such 'opinion data' to support better business decision-making in operations management. My focus is on using analytical techniques from social media data to investigate customer perceptions following a business crisis. My research covers crises such as Greenwashing Scandals, Product Recalls, the United Airlines scandal, and the Covid-19 crisis. I am passionate about how these insights can be utilised in OM decision-making, a field for which I am increasingly recognised.
Within this area, I pioneered the use of innovative research methods to examine emerging problems in risk management. Currently, I am investigating OM scandal outbreaks and remedial strategies on social media platforms by developing an innovative approach—integrating 'Eye-tracking' techniques with a scenario-based experimental approach. This allows me to investigate the cognitive processes of individuals facing public scandals and scrutinise how these influence subsequent actions.
More recently, I have focused on the impact of Geopolitical Risks on supply chain and operations strategies. With increasing global interdependencies, factors such as trade policies, economic sanctions, and political instability can significantly disrupt operations. I aim to identify innovative approaches to mitigate these risks and enhance resilience, helping organisations maintain competitive advantages in a volatile world. I explore the performance impact of severe business crises and risks across supply chains by tracing the supply chain membership of listed companies using various financial databases and examining their risk magnitude using econometric approaches.
As an educator, I am passionate about developing new interactive teaching approaches. At the very beginning of my career, while working at the Hong Kong Polytechnic University, I started designing and developing an OM simulation platform. The educational simulation games I developed ten years ago, related to Logistics and Procurement activities, are still being used in some higher education institutes. Motivated by the belief that game-based simulation teaching approaches provide an interactive platform for students to apply and test their OM knowledge in a risk-free environment. More recently, I have developed supply chain and production simulation games (web-based) to train students in Business Analytics at master's levels. I also collaborate with colleagues at other universities to develop card games for Lean Management training.
Publication
2025
- Li, X., Tse, Y. K. and Bu, X. 2025. Examining corporate social irresponsibility in manufacturing: An eye-tracking study of social media news. International Journal of Production Economics 381, article number: 109539. (10.1016/j.ijpe.2025.109539)
- Liu, X., Tse, Y. K., Yu, Y., Huang, H. and Zhao, X. 2025. Managing quality risk in supply chain to drive firm’s quality performance. Industrial Management & Data Systems 125(2), pp. 797-821. (10.1108/IMDS-03-2024-0241)
2024
- Zeng, W., Tse, Y. and Mason, R. 2024. Guanxi and information sharing in supply chain quality management: A multi-method investigation. Production Planning and Control 35(16), pp. 2349-2369. (10.1080/09537287.2023.2270473)
- Tse, Y. K., Dong, S., Sun, R. and Mason, R. 2024. Recovering from geopolitical risk: An event study of Huawei’s semiconductor supply chain. International Journal of Production Economics 275, article number: 109347. (10.1016/j.ijpe.2024.109347)
- Lee, C. K. H., Tse, Y. K., Leung, E. K. H. and Wang, Y. 2024. Causal recipes of customer loyalty in a sharing economy: Integrating social media analytics and fsQCA. Journal of Business Research 181, article number: 114747. (10.1016/j.jbusres.2024.114747)
- Ma, J., Tse, Y. K., Zhang, M. and MacBryde, J. 2024. Quality risk and responsive actions in sourcing/procurement: an empirical study of food fraud cases in the UK. Production Planning and Control 35(4), pp. 323-334. (10.1080/09537287.2022.2080125)
- Lee, C. K. H., Leung, E. K. H., Tse, Y. and Tsao, Y. 2024. Investigating collision patterns to support autonomous driving safety. Enterprise Information Systems 18(2), article number: 2243460. (10.1080/17517575.2023.2243460)
- Li, X., Tse, Y. and Fastoso, F. 2024. Unleashing the power of social media data in business decision making: an exploratory study. Enterprise Information Systems 18(1), article number: 2243603. (10.1080/17517575.2023.2243603)
2023
- Sun, R., Tse, Y. K. and Liu, X. 2023. An empirical investigation of electronic word-of-mouth: product recall and crisis response strategy in social media. Enterprise Information Systems 17(12), article number: 2204331. (10.1080/17517575.2023.2204331)
- Liu, X., Tse, Y. K., Wang, S. and Sun, R. 2023. Unleashing the power of supply chain learning: an empirical investigation. International Journal of Operations and Production Management 43(8), pp. 1250-1276. (10.1108/IJOPM-09-2022-0555)
- Ding, J., Xu, M., Tse, Y. K., Lin, K. and Zhang, M. 2023. Customer opinions mining through social media: Insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems 17(8), article number: 2130012. (10.1080/17517575.2022.2130012)
- Li, X., Tse, Y. K., Zhang, M. and Phi, H. D. 2023. Impact of relocation strategy on brand trustworthiness and word-of-mouth: experimental vignette research on the US fashion industry. International Journal of Production Economics 257, article number: 108775. (10.1016/j.ijpe.2023.108775)
- Liu, Z., Geng, R., Tse, Y. M. and Han, S. 2023. Mapping the relationship between social media usage and organisational performance: a meta-analysis. Technological Forecasting & Social Change 187, article number: 122253. (10.1016/j.techfore.2022.122253)
- Tse, Y. K., Wang, S., Liu, X. and Wu, C. H. 2023. Untangling operational performance implication of ambidextrous blockchain initiatives: An empirical investigation of Chinese manufacturers. Industrial Management & Data Systems 123(2), pp. 556-577. (10.1108/IMDS-05-2022-0298)
- Lee, K. H. C., Tse, Y. K., Zhang, M. and Wang, Y. 2023. What have hosts overlooked for improving stay experience in accommodation-sharing? Empirical evidence from Airbnb customer reviews. International Journal of Contemporary Hospitality Management 35(2), pp. 765-784. (10.1108/IJCHM-12-2021-1544)
- Li, X., Xu, M., Zeng, W., Tse, M. and Chan, H. K. 2023. Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services 70, article number: 103157. (10.1016/j.jretconser.2022.103157)
2022
- Teng, T., Tsinopoulos, C. and Tse, Y. K. 2022. IS capabilities, supply chain collaboration and quality performance in services: the moderating effect of environmental dynamism. Industrial Management and Data Systems 122(7), pp. 1592-1619. (10.1108/IMDS-08-2021-0496)
2021
- Zhan, Y., Han, R., Tse, M., Ali, M. H. and Hu, J. 2021. A social media analytic framework for improving operations and service management: A study of the retail pharmacy industry. Technological Forecasting and Social Change 163, article number: 120504. (10.1016/j.techfore.2020.120504)
- Zhang, M., Zeng, W., Tse, M., Wang, Y. and Smart, P. 2021. Examining the antecedents and consequences of green product innovation. Industrial Marketing Management 93, pp. 413-427. (10.1016/j.indmarman.2020.03.028)
- Lee, C. K. H. and Tse, Y. K. 2021. Improving peer-to-peer accommodation service based on text analytics. Industrial Management and Data Systems 121(2), pp. 209-227. (10.1108/IMDS-02-2020-0105)
- Lee, C. K. H., Tse, Y. K., Ho, T. S. and Chung, S. H. 2021. Uncovering insights from healthcare archives to improve operations: An association analysis for cervical cancer screening. Technological Forecasting and Social Change 162, article number: 120375. (10.1016/j.techfore.2020.120375)
- Tse, Y. K., Zhang, M., Zeng, W. and Ma, J. 2021. Perception of supply chain quality risk: understanding the moderation role of supply market thinness. Journal of Business Research 122, pp. 822-834. (10.1016/j.jbusres.2020.07.003)
- Ma, J., Tse, Y. K., Zhang, M., Sato, Y. and Lu, Z. 2021. Exploring the social broadcasting crisis communication: insights from the Mars recall scandal. Enterprise Information Systems 15(3), pp. 420-443. (10.1080/17517575.2020.1765023)
2020
- Li, L., Fan, Y., Tse, M. and Lin, K. 2020. A review of applications in federated learning. Computers and Industrial Engineering 149, article number: 106854. (10.1016/j.cie.2020.106854)
- Sato, Y., Tse, Y. K. and Tan, K. H. 2020. Managers' risk perception of supply chain uncertainties. Industrial Management and Data Systems 120(9), pp. 1617-1634. (10.1108/IMDS-01-2020-0049)
- Wang, Y., Zhang, M., Tse, Y. K. and Chan, H. K. 2020. Unpacking the impact of social media analytics on customer satisfaction: Do external stakeholder characteristics matter?. International Journal of Operations and Production Management 40(5), pp. 647-669. (10.1108/IJOPM-04-2019-0331)
2019
- Ma, J., Tse, Y. K., Wang, X. and Zhang, M. 2019. Examining customer perception and behaviour through social media research – an empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review 127 (10.1016/j.tre.2019.05.004)
- Matthews, R. L., Tse, Y. K., O'Meara Wallis, M. and Marzec, P. E. 2019. A stakeholder perspective on process improvement behaviours: delivering the triple bottom line in SMEs. Production Planning and Control 30(5-6), pp. 437-447. (10.1080/09537287.2018.1501809)
- Tse, Y. K., Zhang, M., Tan, K. H., Pawar, K. and Fernandes, K. 2019. Managing quality risk in supply chain to drive firm's performance: the roles of control mechanisms. Journal of Business Research 97, pp. 291-303. (10.1016/j.jbusres.2018.01.029)
- Zhang, M., Tse, Y. K., Dai, J. and Chan, H. K. 2019. Examining green supply chain management and financial performance: roles of social control and environmental dynamism. IEEE Transactions on Engineering Management 66(1), pp. 20-30. (10.1109/TEM.2017.2752006)
- Lee, C., Tse, Y. K., Zhang, M. and Ma, J. 2019. Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb. Information Technology and People 33(3), pp. 945-961. (10.1108/ITP-10-2018-0475)
2018
- Zhan, Y., Tan, K. H., Li, Y. and Tse, Y. K. 2018. Unlocking the power of big data in new product development. Annals of Operations Research 270(1-2), pp. 577-595. (10.1007/s10479-016-2379-x)
- Tse, Y. K., Chung, S. and Pawar, K. S. 2018. Risk perception and decision making in the supply chain: theory and practice. Industrial Management and Data Systems 118(7), pp. 1322-1325. (10.1108/IMDS-08-2018-605)
- Tse, Y. K., Loh, H., Ding, J. and Zhang, M. 2018. An investigation of social media data during a product recall scandal. Enterprise Information Systems 12(6), pp. 733-751. (10.1080/17517575.2018.1455110)
- Akhtar, P., Khan, Z., Frynas, J. G., Tse, Y. K. and Rao-Nicholson, R. 2018. Essential micro-foundations for contemporary business operations: top management tangible competencies, relationship-based business networks and environmental sustainability. British Journal of Management 29(1), pp. 43-62. (10.1111/1467-8551.12233)
- Zeng, W., Tse, M. Y. and Tang, M. 2018. Supply chain quality management: an investigation in the Chinese construction industry. International Journal of Engineering Business Management 10, article number: 184797901881061. (10.1177/1847979018810619)
- Zhang, M., Tse, Y. K., Doherty, B., Li, S. and Akhtar, P. 2018. Sustainable supply chain management: Confirmation of a higher-order model. Resources, Conservation and Recycling 128, pp. 206-221. (10.1016/j.resconrec.2016.06.015)
- Tse, Y. K., Zhang, M. and Jia, F. 2018. The effects of risk and reward sharing on quality performance. International Journal of Operations and Production Management 38(12), pp. 2367-2388. (10.1108/IJOPM-12-2016-0759)
2017
- Sato, Y., Tan, K. H. and Tse, Y. K. 2017. Investment performance analysis of industrial products: case of an effluent processing facility at a chemical company. International Journal of Production Economics 194, pp. 52-58. (10.1016/j.ijpe.2016.12.021)
- Chappell, P., Tse, M., Zhang, M. and Moore, S. 2017. Using GPS geo-tagged social media data and geodemographics to investigate social differences: a Twitter pilot study. Sociological Research Online 22(3), pp. 38-56. (10.1177/1360780417724065)
- Ali, M. H., Zhan, Y., Alam, S. S., Tse, Y. K. and Tan, K. H. 2017. Food supply chain integrity: the need to go beyond certification. Industrial Management and Data Systems 117(8), pp. 1589-1611. (10.1108/IMDS-09-2016-0357)
2016
- Akhtar, P., Tse, Y. K., Khan, Z. and Rao-Nicholson, R. 2016. Data-driven and adaptive leadership contributing to sustainability: global agri-food supply chains connected with emerging markets. International Journal of Production Economics 181, pp. 392-401. (10.1016/j.ijpe.2015.11.013)
- Tse, Y. K., Zhang, M., Doherty, B., Chappell, P. and Garnett, P. 2016. Insight from the horsemeat scandal: Exploring the consumers’ opinion of tweets toward Tesco. Industrial Management and Data Systems 116(6), pp. 1178-1200. (10.1108/IMDS-10-2015-0417)
- Wu, C. H., Ho, G. T. S., Lam, C. H. Y., Ip, W. H., Choy, K. L. and Tse, Y. K. 2016. An online niche-market tour identification system for the travel and tourism industry. Internet Research 26(1), pp. 167-185. (10.1108/IntR-08-2014-0204)
- Tse, Y. K., Matthews, R. L., Hua Tan, K., Sato, Y. and Pongpanich, C. 2016. Unlocking supply chain disruption risk within the Thai beverage industry. Industrial Management and Data Systems 116(1), pp. 21-42. (10.1108/IMDS-03-2015-0108)
- Tse, Y. K., Zhang, M., Akhtar, P. and MacBryde, J. 2016. Embracing supply chain agility: an investigation in the electronics industry. Supply Chain Management: An International Journal 21(1), pp. 140-156. (10.1108/SCM-06-2015-0237)
2015
- Sato, Y., Tan, K. H. and Tse, Y. K. 2015. An integrated marginal analysis approach for build-to-order products. International Journal of Production Economics 170(B), pp. 422-428. (10.1016/j.ijpe.2015.08.001)
- Chung, S., Tse, Y. K. and Choi, T. 2015. Managing disruption risk in express logistics via proactive planning. Industrial Management and Data Systems 115(8), pp. 1481-1509. (10.1108/IMDS-04-2015-0155)
- Lee, C. K. H., Tse, Y., Ho, G. and Choy, K. 2015. Fuzzy association rule mining for fashion product development. Industrial Management and Data Systems 115(2), pp. 383-399. (10.1108/IMDS-09-2014-0277)
2014
- Pang, G., Casalin, F., Papagiannidis, S., Muyldermans, L. and Tse, Y. K. 2014. Price determinants for remanufactured electronic products: a case study on eBay UK. International Journal of Production Research 53(2), pp. 572-589. (10.1080/00207543.2014.958594)
- Ting, S., Tse, Y., Ho, G., Chung, S. and Pang, G. 2014. Mining logistics data to assure the quality in a sustainable food supply chain: a case in the red wine industry. International Journal of Production Economics 152, pp. 200-209. (10.1016/j.ijpe.2013.12.010)
2013
- Ting, S. L., See-To, E. W. K. and Tse, Y. K. 2013. Web information retrieval for health professionals. Journal of Medical Systems 37(3), article number: 9946. (10.1007/s10916-013-9946-3)
2012
- Tse, Y. K. and Tan, K. H. 2012. Managing product quality risk and visibility in multi-layer supply chain. International Journal of Production Economics 139(1), pp. 49-57. (10.1016/j.ijpe.2011.10.031)
- Ho, G., Ip, W., Wu, C. and Tse, Y. 2012. Using a fuzzy association rule mining approach to identify the financial data association. Expert Systems with Applications 39(10), pp. 9054-9063. (10.1016/j.eswa.2012.02.047)
- Tse, Y., Tan, K., Ting, S., Choy, K., Ho, G. and Chung, S. 2012. Improving postponement operation in warehouse: an intelligent pick-and-pack decision-support system. International Journal of Production Research 50(24), pp. 7181-7197. (10.1080/00207543.2011.643505)
2011
- Kei Tse, Y., Choy, K., Hua Tan, K., Ho Chung, S. and Kim Lim, M. 2011. Quality risk in global supply network. Journal of Manufacturing Technology Management 22(8), pp. 1002-1013. (10.1108/17410381111177458)
- Ting, S., Wang, W., Tse, Y. and Ip, W. 2011. Knowledge elicitation approach in enhancing tacit knowledge sharing. Industrial Management and Data Systems 111(7), pp. 1039-1064. (10.1108/02635571111161280)
- Tan, K. H., Noble, J., Sato, Y. and Tse, Y. K. 2011. A marginal analysis guided technology evaluation and selection. International Journal of Production Economics 131(1), pp. 15-21. (10.1016/j.ijpe.2010.09.027)
2010
- Tse, Y. K. and Tan, K. H. 2010. Managing product quality risk in a multi-tier global supply chain. International Journal of Production Research 49(1), pp. 139-158. (10.1080/00207543.2010.508942)
- Chung, S. H., Lau, H. C. W., Choy, K. L., Ho, G. T. S. and Tse, Y. K. 2010. Application of genetic approach for advanced planning in multi-factory environment. International Journal of Production Economics 127(2), pp. 300-308. (10.1016/j.ijpe.2009.08.019)
- Tan, K. H., Tse, Y. K. and Chung, L. 2010. A plug and play pathway approach for operations management games development. Computers & Education 55(1), pp. 109-117. (10.1016/j.compedu.2009.12.008)
Articles
- Li, X., Tse, Y. K. and Bu, X. 2025. Examining corporate social irresponsibility in manufacturing: An eye-tracking study of social media news. International Journal of Production Economics 381, article number: 109539. (10.1016/j.ijpe.2025.109539)
- Liu, X., Tse, Y. K., Yu, Y., Huang, H. and Zhao, X. 2025. Managing quality risk in supply chain to drive firm’s quality performance. Industrial Management & Data Systems 125(2), pp. 797-821. (10.1108/IMDS-03-2024-0241)
- Zeng, W., Tse, Y. and Mason, R. 2024. Guanxi and information sharing in supply chain quality management: A multi-method investigation. Production Planning and Control 35(16), pp. 2349-2369. (10.1080/09537287.2023.2270473)
- Tse, Y. K., Dong, S., Sun, R. and Mason, R. 2024. Recovering from geopolitical risk: An event study of Huawei’s semiconductor supply chain. International Journal of Production Economics 275, article number: 109347. (10.1016/j.ijpe.2024.109347)
- Lee, C. K. H., Tse, Y. K., Leung, E. K. H. and Wang, Y. 2024. Causal recipes of customer loyalty in a sharing economy: Integrating social media analytics and fsQCA. Journal of Business Research 181, article number: 114747. (10.1016/j.jbusres.2024.114747)
- Ma, J., Tse, Y. K., Zhang, M. and MacBryde, J. 2024. Quality risk and responsive actions in sourcing/procurement: an empirical study of food fraud cases in the UK. Production Planning and Control 35(4), pp. 323-334. (10.1080/09537287.2022.2080125)
- Lee, C. K. H., Leung, E. K. H., Tse, Y. and Tsao, Y. 2024. Investigating collision patterns to support autonomous driving safety. Enterprise Information Systems 18(2), article number: 2243460. (10.1080/17517575.2023.2243460)
- Li, X., Tse, Y. and Fastoso, F. 2024. Unleashing the power of social media data in business decision making: an exploratory study. Enterprise Information Systems 18(1), article number: 2243603. (10.1080/17517575.2023.2243603)
- Sun, R., Tse, Y. K. and Liu, X. 2023. An empirical investigation of electronic word-of-mouth: product recall and crisis response strategy in social media. Enterprise Information Systems 17(12), article number: 2204331. (10.1080/17517575.2023.2204331)
- Liu, X., Tse, Y. K., Wang, S. and Sun, R. 2023. Unleashing the power of supply chain learning: an empirical investigation. International Journal of Operations and Production Management 43(8), pp. 1250-1276. (10.1108/IJOPM-09-2022-0555)
- Ding, J., Xu, M., Tse, Y. K., Lin, K. and Zhang, M. 2023. Customer opinions mining through social media: Insights from sustainability fraud crisis - Volkswagen emissions scandal. Enterprise Information Systems 17(8), article number: 2130012. (10.1080/17517575.2022.2130012)
- Li, X., Tse, Y. K., Zhang, M. and Phi, H. D. 2023. Impact of relocation strategy on brand trustworthiness and word-of-mouth: experimental vignette research on the US fashion industry. International Journal of Production Economics 257, article number: 108775. (10.1016/j.ijpe.2023.108775)
- Liu, Z., Geng, R., Tse, Y. M. and Han, S. 2023. Mapping the relationship between social media usage and organisational performance: a meta-analysis. Technological Forecasting & Social Change 187, article number: 122253. (10.1016/j.techfore.2022.122253)
- Tse, Y. K., Wang, S., Liu, X. and Wu, C. H. 2023. Untangling operational performance implication of ambidextrous blockchain initiatives: An empirical investigation of Chinese manufacturers. Industrial Management & Data Systems 123(2), pp. 556-577. (10.1108/IMDS-05-2022-0298)
- Lee, K. H. C., Tse, Y. K., Zhang, M. and Wang, Y. 2023. What have hosts overlooked for improving stay experience in accommodation-sharing? Empirical evidence from Airbnb customer reviews. International Journal of Contemporary Hospitality Management 35(2), pp. 765-784. (10.1108/IJCHM-12-2021-1544)
- Li, X., Xu, M., Zeng, W., Tse, M. and Chan, H. K. 2023. Exploring customer concerns on service quality under the COVID-19 crisis: a social media analytics study from the retail industry. Journal of Retailing and Consumer Services 70, article number: 103157. (10.1016/j.jretconser.2022.103157)
- Teng, T., Tsinopoulos, C. and Tse, Y. K. 2022. IS capabilities, supply chain collaboration and quality performance in services: the moderating effect of environmental dynamism. Industrial Management and Data Systems 122(7), pp. 1592-1619. (10.1108/IMDS-08-2021-0496)
- Zhan, Y., Han, R., Tse, M., Ali, M. H. and Hu, J. 2021. A social media analytic framework for improving operations and service management: A study of the retail pharmacy industry. Technological Forecasting and Social Change 163, article number: 120504. (10.1016/j.techfore.2020.120504)
- Zhang, M., Zeng, W., Tse, M., Wang, Y. and Smart, P. 2021. Examining the antecedents and consequences of green product innovation. Industrial Marketing Management 93, pp. 413-427. (10.1016/j.indmarman.2020.03.028)
- Lee, C. K. H. and Tse, Y. K. 2021. Improving peer-to-peer accommodation service based on text analytics. Industrial Management and Data Systems 121(2), pp. 209-227. (10.1108/IMDS-02-2020-0105)
- Lee, C. K. H., Tse, Y. K., Ho, T. S. and Chung, S. H. 2021. Uncovering insights from healthcare archives to improve operations: An association analysis for cervical cancer screening. Technological Forecasting and Social Change 162, article number: 120375. (10.1016/j.techfore.2020.120375)
- Tse, Y. K., Zhang, M., Zeng, W. and Ma, J. 2021. Perception of supply chain quality risk: understanding the moderation role of supply market thinness. Journal of Business Research 122, pp. 822-834. (10.1016/j.jbusres.2020.07.003)
- Ma, J., Tse, Y. K., Zhang, M., Sato, Y. and Lu, Z. 2021. Exploring the social broadcasting crisis communication: insights from the Mars recall scandal. Enterprise Information Systems 15(3), pp. 420-443. (10.1080/17517575.2020.1765023)
- Li, L., Fan, Y., Tse, M. and Lin, K. 2020. A review of applications in federated learning. Computers and Industrial Engineering 149, article number: 106854. (10.1016/j.cie.2020.106854)
- Sato, Y., Tse, Y. K. and Tan, K. H. 2020. Managers' risk perception of supply chain uncertainties. Industrial Management and Data Systems 120(9), pp. 1617-1634. (10.1108/IMDS-01-2020-0049)
- Wang, Y., Zhang, M., Tse, Y. K. and Chan, H. K. 2020. Unpacking the impact of social media analytics on customer satisfaction: Do external stakeholder characteristics matter?. International Journal of Operations and Production Management 40(5), pp. 647-669. (10.1108/IJOPM-04-2019-0331)
- Ma, J., Tse, Y. K., Wang, X. and Zhang, M. 2019. Examining customer perception and behaviour through social media research – an empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review 127 (10.1016/j.tre.2019.05.004)
- Matthews, R. L., Tse, Y. K., O'Meara Wallis, M. and Marzec, P. E. 2019. A stakeholder perspective on process improvement behaviours: delivering the triple bottom line in SMEs. Production Planning and Control 30(5-6), pp. 437-447. (10.1080/09537287.2018.1501809)
- Tse, Y. K., Zhang, M., Tan, K. H., Pawar, K. and Fernandes, K. 2019. Managing quality risk in supply chain to drive firm's performance: the roles of control mechanisms. Journal of Business Research 97, pp. 291-303. (10.1016/j.jbusres.2018.01.029)
- Zhang, M., Tse, Y. K., Dai, J. and Chan, H. K. 2019. Examining green supply chain management and financial performance: roles of social control and environmental dynamism. IEEE Transactions on Engineering Management 66(1), pp. 20-30. (10.1109/TEM.2017.2752006)
- Lee, C., Tse, Y. K., Zhang, M. and Ma, J. 2019. Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb. Information Technology and People 33(3), pp. 945-961. (10.1108/ITP-10-2018-0475)
- Zhan, Y., Tan, K. H., Li, Y. and Tse, Y. K. 2018. Unlocking the power of big data in new product development. Annals of Operations Research 270(1-2), pp. 577-595. (10.1007/s10479-016-2379-x)
- Tse, Y. K., Chung, S. and Pawar, K. S. 2018. Risk perception and decision making in the supply chain: theory and practice. Industrial Management and Data Systems 118(7), pp. 1322-1325. (10.1108/IMDS-08-2018-605)
- Tse, Y. K., Loh, H., Ding, J. and Zhang, M. 2018. An investigation of social media data during a product recall scandal. Enterprise Information Systems 12(6), pp. 733-751. (10.1080/17517575.2018.1455110)
- Akhtar, P., Khan, Z., Frynas, J. G., Tse, Y. K. and Rao-Nicholson, R. 2018. Essential micro-foundations for contemporary business operations: top management tangible competencies, relationship-based business networks and environmental sustainability. British Journal of Management 29(1), pp. 43-62. (10.1111/1467-8551.12233)
- Zeng, W., Tse, M. Y. and Tang, M. 2018. Supply chain quality management: an investigation in the Chinese construction industry. International Journal of Engineering Business Management 10, article number: 184797901881061. (10.1177/1847979018810619)
- Zhang, M., Tse, Y. K., Doherty, B., Li, S. and Akhtar, P. 2018. Sustainable supply chain management: Confirmation of a higher-order model. Resources, Conservation and Recycling 128, pp. 206-221. (10.1016/j.resconrec.2016.06.015)
- Tse, Y. K., Zhang, M. and Jia, F. 2018. The effects of risk and reward sharing on quality performance. International Journal of Operations and Production Management 38(12), pp. 2367-2388. (10.1108/IJOPM-12-2016-0759)
- Sato, Y., Tan, K. H. and Tse, Y. K. 2017. Investment performance analysis of industrial products: case of an effluent processing facility at a chemical company. International Journal of Production Economics 194, pp. 52-58. (10.1016/j.ijpe.2016.12.021)
- Chappell, P., Tse, M., Zhang, M. and Moore, S. 2017. Using GPS geo-tagged social media data and geodemographics to investigate social differences: a Twitter pilot study. Sociological Research Online 22(3), pp. 38-56. (10.1177/1360780417724065)
- Ali, M. H., Zhan, Y., Alam, S. S., Tse, Y. K. and Tan, K. H. 2017. Food supply chain integrity: the need to go beyond certification. Industrial Management and Data Systems 117(8), pp. 1589-1611. (10.1108/IMDS-09-2016-0357)
- Akhtar, P., Tse, Y. K., Khan, Z. and Rao-Nicholson, R. 2016. Data-driven and adaptive leadership contributing to sustainability: global agri-food supply chains connected with emerging markets. International Journal of Production Economics 181, pp. 392-401. (10.1016/j.ijpe.2015.11.013)
- Tse, Y. K., Zhang, M., Doherty, B., Chappell, P. and Garnett, P. 2016. Insight from the horsemeat scandal: Exploring the consumers’ opinion of tweets toward Tesco. Industrial Management and Data Systems 116(6), pp. 1178-1200. (10.1108/IMDS-10-2015-0417)
- Wu, C. H., Ho, G. T. S., Lam, C. H. Y., Ip, W. H., Choy, K. L. and Tse, Y. K. 2016. An online niche-market tour identification system for the travel and tourism industry. Internet Research 26(1), pp. 167-185. (10.1108/IntR-08-2014-0204)
- Tse, Y. K., Matthews, R. L., Hua Tan, K., Sato, Y. and Pongpanich, C. 2016. Unlocking supply chain disruption risk within the Thai beverage industry. Industrial Management and Data Systems 116(1), pp. 21-42. (10.1108/IMDS-03-2015-0108)
- Tse, Y. K., Zhang, M., Akhtar, P. and MacBryde, J. 2016. Embracing supply chain agility: an investigation in the electronics industry. Supply Chain Management: An International Journal 21(1), pp. 140-156. (10.1108/SCM-06-2015-0237)
- Sato, Y., Tan, K. H. and Tse, Y. K. 2015. An integrated marginal analysis approach for build-to-order products. International Journal of Production Economics 170(B), pp. 422-428. (10.1016/j.ijpe.2015.08.001)
- Chung, S., Tse, Y. K. and Choi, T. 2015. Managing disruption risk in express logistics via proactive planning. Industrial Management and Data Systems 115(8), pp. 1481-1509. (10.1108/IMDS-04-2015-0155)
- Lee, C. K. H., Tse, Y., Ho, G. and Choy, K. 2015. Fuzzy association rule mining for fashion product development. Industrial Management and Data Systems 115(2), pp. 383-399. (10.1108/IMDS-09-2014-0277)
- Pang, G., Casalin, F., Papagiannidis, S., Muyldermans, L. and Tse, Y. K. 2014. Price determinants for remanufactured electronic products: a case study on eBay UK. International Journal of Production Research 53(2), pp. 572-589. (10.1080/00207543.2014.958594)
- Ting, S., Tse, Y., Ho, G., Chung, S. and Pang, G. 2014. Mining logistics data to assure the quality in a sustainable food supply chain: a case in the red wine industry. International Journal of Production Economics 152, pp. 200-209. (10.1016/j.ijpe.2013.12.010)
- Ting, S. L., See-To, E. W. K. and Tse, Y. K. 2013. Web information retrieval for health professionals. Journal of Medical Systems 37(3), article number: 9946. (10.1007/s10916-013-9946-3)
- Tse, Y. K. and Tan, K. H. 2012. Managing product quality risk and visibility in multi-layer supply chain. International Journal of Production Economics 139(1), pp. 49-57. (10.1016/j.ijpe.2011.10.031)
- Ho, G., Ip, W., Wu, C. and Tse, Y. 2012. Using a fuzzy association rule mining approach to identify the financial data association. Expert Systems with Applications 39(10), pp. 9054-9063. (10.1016/j.eswa.2012.02.047)
- Tse, Y., Tan, K., Ting, S., Choy, K., Ho, G. and Chung, S. 2012. Improving postponement operation in warehouse: an intelligent pick-and-pack decision-support system. International Journal of Production Research 50(24), pp. 7181-7197. (10.1080/00207543.2011.643505)
- Kei Tse, Y., Choy, K., Hua Tan, K., Ho Chung, S. and Kim Lim, M. 2011. Quality risk in global supply network. Journal of Manufacturing Technology Management 22(8), pp. 1002-1013. (10.1108/17410381111177458)
- Ting, S., Wang, W., Tse, Y. and Ip, W. 2011. Knowledge elicitation approach in enhancing tacit knowledge sharing. Industrial Management and Data Systems 111(7), pp. 1039-1064. (10.1108/02635571111161280)
- Tan, K. H., Noble, J., Sato, Y. and Tse, Y. K. 2011. A marginal analysis guided technology evaluation and selection. International Journal of Production Economics 131(1), pp. 15-21. (10.1016/j.ijpe.2010.09.027)
- Tse, Y. K. and Tan, K. H. 2010. Managing product quality risk in a multi-tier global supply chain. International Journal of Production Research 49(1), pp. 139-158. (10.1080/00207543.2010.508942)
- Chung, S. H., Lau, H. C. W., Choy, K. L., Ho, G. T. S. and Tse, Y. K. 2010. Application of genetic approach for advanced planning in multi-factory environment. International Journal of Production Economics 127(2), pp. 300-308. (10.1016/j.ijpe.2009.08.019)
- Tan, K. H., Tse, Y. K. and Chung, L. 2010. A plug and play pathway approach for operations management games development. Computers & Education 55(1), pp. 109-117. (10.1016/j.compedu.2009.12.008)
Research
Research interests
Mike's research currently focuses on Operations and Supply Chain Management (OSCM) as well as Business Analytics. He is proficient in a variety of empirical research methodologies, including surveys, econometrics, vignette-based experiments, text-mining, and case studies. Presently, he is collaborating with a former PhD student to innovate a new research method that combines the use of an eye-tracking device to collect biometric data with vignette-based experiments. He has published over 70 journal articles, and his work has garnered more than 4,800 citations on Google Scholar, achieving an h-index of 34.
Below are his main research areas:
- Supply Chain Risk and Resilience
- Geopolitical Risk in Supply Chain
- Corporate Social Responsibility & Irresponsibility
- Sustainability in Supply Chain
- Greenwashing
- Carbon Offsetting
- AI Ethics
- Human-Centred AI
- Human-Machine Reconciles
- Logistics and Operations in Industry 5.0
- Eye-tracking Research
- Social Media Analytics
Biography
Committees and reviewing
Editorial Board
- IEEE Transactions on Engineering Management (IEEE TEM)
- Transportation Research Part E: Logistics and Transportation Review (TRE)
- Industrial Management & Data Systems (IMDS)
- Enterprise Information Systems (EIS)
- International Journal of Logistics Research and Applications (IJLRA)
- International Journal of Productivity and Performance Management (IJPPM)
Associate Editor
- Industrial Management & Data Systems (IMDS)
- International Journal of Engineering Business Management (IJEBM)
Guest Editor (Current)
- Special Issue: 'Logistics and Operations in Industry 5.0: Human-Machine Reconciles - Social-Issue Focused' at Transportation Research Part E: Logistics and Transportation Review (TRE)
Others
- BBSRC UKRI Panel member
Supervisions
I am interested in supervising PhD students in the areas of:
- Greenwashing
- Carbon Offsetting
- Carbon Neutrality in Supply Chain
- AI Ethics
- Human-Centred AI in Supply Chain Management
- Geopolitical Risk in Supply Chain
- Corporate Social Responsibility and Irresponsibility in Supply Chain
- Quality Risk in Supply Chain
- Risk Perception and Decision in Supply Chain
- Cognitive Process in Corporate Decision-Making
- Social Media Analytics
- Eye-tracking and/or Electroencephalography (EEG) research
Past projects
Below is a list of my PhD students for whom I was the primary supervisor after I joined Cardiff University (2020). They have all since become academics at universities in the UK.
- Xinwei Li (2024) - Thesis Title: 'How customers respond to environmental corporate social irresponsibility (CSI): an experimental vignette and eye-tracking study'
- Mao Xu (2024) - Thesis Title: 'Exploring the response and performance of the aviation supply chain and ecosystem in time of crisis'.
- Wenjuan Zeng (2022) - Thesis Title: 'Ambidexterity and green innovation: The moderating effect of big data analytics capability'
Contact Details
TseM1@cardiff.ac.uk
+44 29225 11764
Aberconway Building, Room E23a, Colum Road, Cathays, Cardiff, CF10 3EU
+44 29225 11764
Aberconway Building, Room E23a, Colum Road, Cathays, Cardiff, CF10 3EU