Professor Rachel Ashworth
Professor in Public Services Management
- AshworthRE@cardiff.ac.uk
- +44 29208 75842
- Aberconway Building, Room Room Q22, Colum Road, Cathays, Cardiff, CF10 3EU
Overview
Rachel served as Dean and Head of Cardiff Business School for six years until September 2024 and is a Professor in Public Services Management. Her research can be viewed in relation to four key themes: organizational and institutional change in the public sector; scrutiny and accountability in public services, equality and diversity in public services and public service performance.
She has published in journals including Journal of Public Administration, Research and Theory, Journal of Management Studies, British Journal of Management, Public Administration, Policy and Politics and Public Management Review. She recently co-edited 'Theorising Contemporary Public Management Research: International and Comparative Perspectives', a special issue of the British Journal of Management and also co-edited 'Public Service Improvement: Theories and Evidence' (Oxford University Press, 2010).
Publication
2024
- Baylis, R. M., De Widt, D., Helikum, L. J. and Ashworth, R. 2024. Debate: The lack of public sector accounting education within universities and what is next. Public Money & Management 44(5), pp. 347-348. (10.1080/09540962.2024.2333613)
- Ashworth, R. and Farrell, C. 2024. The governance of public services during Covid-19: A review of the challenges and opportunities. In: Dickinson, H. et al. eds. Research Handbook on Public Management and Covid-19., Vol. 1. Elgar Handbooks in Public Administration and Management Cheltenham, UK: Edward Elgar, pp. 150-160.
2023
- Parken, A., MacBride-Stewart, S., Ashworth, R. and Minto, R. 2023. An equal and just transition - mainstreaming equality evidence panel - summary report (Update December 2023).
- Kitchener, M. and Ashworth, R. 2023. Building back better: Purpose-driven business schools. In: Cornuel, E., Thomas, H. and Wood, M. eds. Perspectives on the Impact, Mission and Purpose of the Business School. Routledge, pp. 44-49., (10.4324/9781003390633-8)
- Ashworth, R., Krøtel, S. M. L. and Villadsen, A. R. 2023. Right time to join? Organizational imprinting and women's careers in public service organizations. Gender, Work and Organization 30(3), pp. 773-792. (10.1111/gwao.12911)
- Parken, A., MacBride-stewart, S., Ashworth, R. and Minto, R. 2023. An equal and just transition to Net Zero: Summary report of the Mainstreaming Equality and Just Transition Evidence Panel. Project Report. Cardiff: Cardiff University.
- Kitchener, M., Elliott, E., Horton, D. and Ashworth, R. 2023. Co-created public value: The strategic management of collaborative problem-solving. Public Policy and Administration (10.1177/09520767231162407)
2019
- Krøtel, S. M. L., Ashworth, R. E. and Villadsen, A. R. 2019. Weakening the glass ceiling: does organizational growth reduce gender segregation in the upper tiers of Danish local government?. Public Management Review 21(8), pp. 1213-1235. (10.1080/14719037.2018.1550107)
- Parken, A. and Ashworth, R. 2019. From evidence to action: applying gender mainstreaming to pay gaps in the Welsh public sector. Gender, Work and Organization 26(5), pp. 599-618. (10.1111/gwao.12239)
- Ashworth, R. E., McDermott, A. M. and Currie, G. 2019. Theorizing from qualitative research in public administration: plurality through a combination of rigor and richness. Journal of Public Administration Research and Theory 29(2), pp. 318-333. (10.1093/jopart/muy057)
2016
- Newman, J. and Ashworth, R. E. 2016. Equalities: politics, policies and practice. In: Bovaird, T. and Loffler, E. eds. Public Management and Governance. 3rd edition. London: Routledge
- Parken, A. and Ashworth, R. 2016. 'Trail blazers, change agents and blockers: Addressing the gender pay gap on the ground in public sector organizations. Presented at: The Gender Work and Organisation Conference,, Keele, UK, 28-30 June 2017.
2015
- Andrews, R. and Ashworth, R. 2015. Representation and inclusion in public organizations: Evidence from the U.K. Civil Service. Public Administration Review 75(2), pp. 279-288. (10.1111/puar.12308)
2014
- Andrews, R., Ashworth, R. and Meier, K. J. 2014. Representative bureaucracy and fire service performance. International Public Management Journal 17(1), pp. 1-24. (10.1080/10967494.2014.874253)
2013
- Ashworth, R. E., Ferlie, E., Hammerschmid, G., Moon, M. J. and Reay, T. 2013. Theorizing contemporary public management: International and comparative perspectives [Editorial]. British Journal of Management 24(S1), pp. S1-S17. (10.1111/1467-8551.12035)
- Andrews, R. W. and Ashworth, R. E. 2013. Determinants of representation: an empirical assessment of the UK civil service. Policy & Politics 41(3), pp. 429-448. (10.1332/030557312X645829)
2012
- Ashworth, R. E. 2012. New institutional theory and public services: A synthesis and overview?. Presented at: Policy and Politics Conference 2012, Bristol, UK, 18-19 September 2012.
- Ashworth, R. E. 2012. Institutionalising Public Service Innovations: Governance Reforms in UK Local Government. Presented at: Academy of Management (AOM) Annual Meeting, Boston, MA, USA, 3-7 August 2012.
2010
- Ashworth, R. E. and Entwistle, T. W. 2010. The contingent relationship between public management reform and public service work. In: Blyton, P. R., Heery, E. J. and Turnbull, P. J. eds. Reassessing the employment relationship. Management, work and organisations Basingstoke: Palgrave Macmillan, pp. 424-444.
- Ashworth, R., Boyne, G. and Entwistle, T. eds. 2010. Public service improvement: Theories and evidence. Oxford: Oxford University Press.
- Ashworth, R. E. 2010. Organizational Culture. In: Ashworth, R. E., Boyne, G. A. and Entwistle, T. W. eds. Public Service Improvement: Theories and Evidence. Oxford: Oxford University Press, pp. 98-119.
- Ashworth, R. E., Boyne, G. A. and Entwistle, T. W. 2010. Reflections on theories of public service improvement. In: Ashworth, R. E., Boyne, G. A. and Entwistle, T. W. eds. Public service improvement: theories and evidence. Oxford: Oxford University Press, pp. 205-218.
- Boyne, G. A. and Ashworth, R. E. eds. 2010. Organizing government (Four-Volume Set). Organizing & managing public services. London: Sage.
2009
- Ashworth, R. E., Boyne, G. A. and Delbridge, R. 2009. Escape from the iron cage? Organizational change and isomorphic pressures in the public sector. Journal of Public Administration Research and Theory 19(1), pp. 165-187. (10.1093/jopart/mum038)
- Ashworth, R. E. and Newman, J. 2009. Changing equalities: politics, policies and practices. In: Bovaird, T. and Löffler, E. eds. Public management and governance. 2nd Edition. London: Taylor & Francis/Routledge, pp. 203-212.
2008
- Cowell, R. J. W., Ashworth, R. E., Downe, J. D., Skelcher, C., Bovaird, T. and Chen, A. 2008. Meta-evaluation of the local government modernisation agenda: the state of local democracy: the impact of policy changes on accountaibility and public confidence. London: Department for Communities and Local Government.
2007
- Ashworth, R. E., Aulakh, S. and Snape,S, . 2007. Plugging the Accountability Gap? Evaluating the Effectiveness of Regional Scrutiny. Environment and Planning C Government and Policy 25(2), pp. 194-211. (10.1068/c55m)
- Entwistle, T. W., Marinetto, M. J. P. and Ashworth, R. E. 2007. Introduction: New Labour, the new public management and changing forms of human resource management [Editorial]. The International Journal of Human Resource Management 18(9), pp. 1569-1574. (10.1080/09585190701570502)
2006
- Martin, S. J. et al. 2006. The long-term evaluation of the Best Value regime: Final Report. Project Report. [Online]. Centre for Local & Regional Government Research, Cardiff University/Department for Communities and Local Government: London. Available at: http://www.bipsolutions.com/docstore/pdf/14946.pdf
- Ashworth, R. E., Copus, C., Downe, J. D., Martin, S. J. and Williams, P. 2006. Review of the role and functions of elected members: literature review. Cardiff: Welsh Assembly Government. Available at: http://business.cardiff.ac.uk/research/groups/centre-local-and-regional-government-research/research-projects/functions-of-elected-members
2005
- Ashworth, R. E. and Skelcher, C. 2005. Meta-evaluation of the Local Government Modernisation Agenda: Progress report on accountability in Local Government. London: Office of the Deputy Prime Minister.
- Ashworth, R. E., Boyne, G. A. and Delbridge, R. 2005. Escape from the iron cage? Organizational change and isomorphic pressures in the public sector. Presented at: 20th Employment Relations Unit Conference, Cardiff, UK, 6 September 2005.
- Ashworth, R. E., Boyne, G. and Delbridge, R. 2005. Institutional pressures on public sector organizations: An empirical test of isomorphism. Presented at: 21st European Group for Organizational Studies (EGOS) Colloquium, Berlin, Germany, 30 June - 2 July 2005.
- Bovaird, T., Martin, S. J., Downe, J. D., Ashworth, R. E. and Chen, A. 2005. Meta-evaluation of the Local Government Modernisation Agenda: Overall progress report. London: Office of the Deputy Prime Minister.
- Martin, S. J. et al. 2005. Drivers of performance in local public services: evaluation of the long-term impact of the Best Value Regime. Project Report. London: Office of the Deputy Prime Minister.
2004
- Ashworth, R. E. and Snape, S. 2004. An overview of scrutiny: A triumph of context over structure. Local Government Studies 30(4), pp. 538-556. (10.1080/0300393042000318987)
- Ashworth, R. E., Copus, C. and Coulson, A. 2004. Local democratic renewal: An introduction. Local Government Studies 30(4), pp. 459-466. (10.1080/0300393042000318932)
2003
- Martin, S. J. et al. 2003. Evaluation of the long-term impact of the Best Value regime: baseline report. Cardiff: Cardiff University.
- Ashworth, R. E. and Hunt, S. 2003. Learning lessons from Westminster? Evaluating the effectiveness of local scrutiny. Presented at: 53rd Political Studies Association (PSA) Annual Conference, Leicester, UK, 15-17 April 2003.
- Ashworth, R. E. 2003. Toothless tigers? Councillor perceptions of new scrutiny arrangements in Welsh local government. Local Government Studies 29(2), pp. 1-18. (10.1080/03003930308559367)
- Martin, S. J. et al. 2003. Evaluation of the long-term impact of the Best Value regime: first interim report. London: Office of the Deputy Prime Minister.
- Ashworth, R. E., Entwistle, T. W. and Martin, S. J. 2003. The future role of elected members. Manchester: Association for Public Service Excellence.
2002
- Ashworth, R. E., Boyne, G. A., McGarvey, N. and Walker, R. M. 2002. Regulating public bodies: the case of direct service organizations in British local government. Environment and Planning C. Government and Policy 20(3), pp. 455-470. (10.1068/c15m)
- Ashworth, R. E., Boyne, G. A. and Walker, R. M. 2002. Regulatory problems in the public sector: theories and cases. Policy & Politics 30(2), pp. 195-211. (10.1332/0305573022501647)
- Ashworth, R. E., Boyne, G. A., Enticott, G. P., Martin, S. J. and Walker, R. M. 2002. Corporateness and organizational performance in local government: An empirical analysis. Presented at: 6th International Research Symposium on Public Management (IRSPM6), Edinburgh, UK, 8-10 April 2002.
- Boyne, G. A., Enticott, G., Martin, S. J., Walker, R. M. and Ashworth, R. E. 2002. Best value and English local government: Summary of baseline census results. Project Report. London: Office of the Deputy Prime Minister.
2001
- Boyne, G. A., Ashworth, R. E. and Powell, M. 2001. Environmental change, leadership succession and incrementalism in local government. Journal of Management Studies 38(6), pp. 859-878. (10.1111/1467-6486.00262)
- Ashworth, R. E., Boyne, G. A. and Powell, M. 2001. Towards a geography of people poverty and place poverty. Policy & Politics 29(3), pp. 243-258.
- Ashworth, R. E. and Boyne, G. A. 2001. Devolution and regulation: the political control of public bodies in Wales. In: Chaney, P., Pithouse, A. and Hall, T. eds. New Democracy, New Governance? Post-devolution Wales. Politics and Society in Wales Cardiff: University of Wales Press, pp. 172-212.
- Ashworth, R. E., Boyne, G. A. and Walker, R. M. 2001. Reducing the Democratic Deficit? Devolution and the Accountability of Public Organisations in Wales. Public Policy and Administration 16(1), pp. 1-17. (10.1177/095207670101600101)
- Boyne, G. A., Powell, M. and Ashworth, R. E. 2001. Spatial equity and public services: An empirical analysis of local government finance in England. Public Management Review 3(1), pp. 19-34. (10.1080/14719030122423)
Articles
- Baylis, R. M., De Widt, D., Helikum, L. J. and Ashworth, R. 2024. Debate: The lack of public sector accounting education within universities and what is next. Public Money & Management 44(5), pp. 347-348. (10.1080/09540962.2024.2333613)
- Ashworth, R., Krøtel, S. M. L. and Villadsen, A. R. 2023. Right time to join? Organizational imprinting and women's careers in public service organizations. Gender, Work and Organization 30(3), pp. 773-792. (10.1111/gwao.12911)
- Kitchener, M., Elliott, E., Horton, D. and Ashworth, R. 2023. Co-created public value: The strategic management of collaborative problem-solving. Public Policy and Administration (10.1177/09520767231162407)
- Krøtel, S. M. L., Ashworth, R. E. and Villadsen, A. R. 2019. Weakening the glass ceiling: does organizational growth reduce gender segregation in the upper tiers of Danish local government?. Public Management Review 21(8), pp. 1213-1235. (10.1080/14719037.2018.1550107)
- Parken, A. and Ashworth, R. 2019. From evidence to action: applying gender mainstreaming to pay gaps in the Welsh public sector. Gender, Work and Organization 26(5), pp. 599-618. (10.1111/gwao.12239)
- Ashworth, R. E., McDermott, A. M. and Currie, G. 2019. Theorizing from qualitative research in public administration: plurality through a combination of rigor and richness. Journal of Public Administration Research and Theory 29(2), pp. 318-333. (10.1093/jopart/muy057)
- Andrews, R. and Ashworth, R. 2015. Representation and inclusion in public organizations: Evidence from the U.K. Civil Service. Public Administration Review 75(2), pp. 279-288. (10.1111/puar.12308)
- Andrews, R., Ashworth, R. and Meier, K. J. 2014. Representative bureaucracy and fire service performance. International Public Management Journal 17(1), pp. 1-24. (10.1080/10967494.2014.874253)
- Ashworth, R. E., Ferlie, E., Hammerschmid, G., Moon, M. J. and Reay, T. 2013. Theorizing contemporary public management: International and comparative perspectives [Editorial]. British Journal of Management 24(S1), pp. S1-S17. (10.1111/1467-8551.12035)
- Andrews, R. W. and Ashworth, R. E. 2013. Determinants of representation: an empirical assessment of the UK civil service. Policy & Politics 41(3), pp. 429-448. (10.1332/030557312X645829)
- Ashworth, R. E., Boyne, G. A. and Delbridge, R. 2009. Escape from the iron cage? Organizational change and isomorphic pressures in the public sector. Journal of Public Administration Research and Theory 19(1), pp. 165-187. (10.1093/jopart/mum038)
- Ashworth, R. E., Aulakh, S. and Snape,S, . 2007. Plugging the Accountability Gap? Evaluating the Effectiveness of Regional Scrutiny. Environment and Planning C Government and Policy 25(2), pp. 194-211. (10.1068/c55m)
- Entwistle, T. W., Marinetto, M. J. P. and Ashworth, R. E. 2007. Introduction: New Labour, the new public management and changing forms of human resource management [Editorial]. The International Journal of Human Resource Management 18(9), pp. 1569-1574. (10.1080/09585190701570502)
- Ashworth, R. E. and Snape, S. 2004. An overview of scrutiny: A triumph of context over structure. Local Government Studies 30(4), pp. 538-556. (10.1080/0300393042000318987)
- Ashworth, R. E., Copus, C. and Coulson, A. 2004. Local democratic renewal: An introduction. Local Government Studies 30(4), pp. 459-466. (10.1080/0300393042000318932)
- Ashworth, R. E. 2003. Toothless tigers? Councillor perceptions of new scrutiny arrangements in Welsh local government. Local Government Studies 29(2), pp. 1-18. (10.1080/03003930308559367)
- Ashworth, R. E., Boyne, G. A., McGarvey, N. and Walker, R. M. 2002. Regulating public bodies: the case of direct service organizations in British local government. Environment and Planning C. Government and Policy 20(3), pp. 455-470. (10.1068/c15m)
- Ashworth, R. E., Boyne, G. A. and Walker, R. M. 2002. Regulatory problems in the public sector: theories and cases. Policy & Politics 30(2), pp. 195-211. (10.1332/0305573022501647)
- Boyne, G. A., Ashworth, R. E. and Powell, M. 2001. Environmental change, leadership succession and incrementalism in local government. Journal of Management Studies 38(6), pp. 859-878. (10.1111/1467-6486.00262)
- Ashworth, R. E., Boyne, G. A. and Powell, M. 2001. Towards a geography of people poverty and place poverty. Policy & Politics 29(3), pp. 243-258.
- Ashworth, R. E., Boyne, G. A. and Walker, R. M. 2001. Reducing the Democratic Deficit? Devolution and the Accountability of Public Organisations in Wales. Public Policy and Administration 16(1), pp. 1-17. (10.1177/095207670101600101)
- Boyne, G. A., Powell, M. and Ashworth, R. E. 2001. Spatial equity and public services: An empirical analysis of local government finance in England. Public Management Review 3(1), pp. 19-34. (10.1080/14719030122423)
Book sections
- Ashworth, R. and Farrell, C. 2024. The governance of public services during Covid-19: A review of the challenges and opportunities. In: Dickinson, H. et al. eds. Research Handbook on Public Management and Covid-19., Vol. 1. Elgar Handbooks in Public Administration and Management Cheltenham, UK: Edward Elgar, pp. 150-160.
- Kitchener, M. and Ashworth, R. 2023. Building back better: Purpose-driven business schools. In: Cornuel, E., Thomas, H. and Wood, M. eds. Perspectives on the Impact, Mission and Purpose of the Business School. Routledge, pp. 44-49., (10.4324/9781003390633-8)
- Newman, J. and Ashworth, R. E. 2016. Equalities: politics, policies and practice. In: Bovaird, T. and Loffler, E. eds. Public Management and Governance. 3rd edition. London: Routledge
- Ashworth, R. E. and Entwistle, T. W. 2010. The contingent relationship between public management reform and public service work. In: Blyton, P. R., Heery, E. J. and Turnbull, P. J. eds. Reassessing the employment relationship. Management, work and organisations Basingstoke: Palgrave Macmillan, pp. 424-444.
- Ashworth, R. E. 2010. Organizational Culture. In: Ashworth, R. E., Boyne, G. A. and Entwistle, T. W. eds. Public Service Improvement: Theories and Evidence. Oxford: Oxford University Press, pp. 98-119.
- Ashworth, R. E., Boyne, G. A. and Entwistle, T. W. 2010. Reflections on theories of public service improvement. In: Ashworth, R. E., Boyne, G. A. and Entwistle, T. W. eds. Public service improvement: theories and evidence. Oxford: Oxford University Press, pp. 205-218.
- Ashworth, R. E. and Newman, J. 2009. Changing equalities: politics, policies and practices. In: Bovaird, T. and Löffler, E. eds. Public management and governance. 2nd Edition. London: Taylor & Francis/Routledge, pp. 203-212.
- Ashworth, R. E. and Boyne, G. A. 2001. Devolution and regulation: the political control of public bodies in Wales. In: Chaney, P., Pithouse, A. and Hall, T. eds. New Democracy, New Governance? Post-devolution Wales. Politics and Society in Wales Cardiff: University of Wales Press, pp. 172-212.
Books
- Ashworth, R., Boyne, G. and Entwistle, T. eds. 2010. Public service improvement: Theories and evidence. Oxford: Oxford University Press.
- Boyne, G. A. and Ashworth, R. E. eds. 2010. Organizing government (Four-Volume Set). Organizing & managing public services. London: Sage.
- Cowell, R. J. W., Ashworth, R. E., Downe, J. D., Skelcher, C., Bovaird, T. and Chen, A. 2008. Meta-evaluation of the local government modernisation agenda: the state of local democracy: the impact of policy changes on accountaibility and public confidence. London: Department for Communities and Local Government.
- Ashworth, R. E., Entwistle, T. W. and Martin, S. J. 2003. The future role of elected members. Manchester: Association for Public Service Excellence.
Conferences
- Parken, A. and Ashworth, R. 2016. 'Trail blazers, change agents and blockers: Addressing the gender pay gap on the ground in public sector organizations. Presented at: The Gender Work and Organisation Conference,, Keele, UK, 28-30 June 2017.
- Ashworth, R. E. 2012. New institutional theory and public services: A synthesis and overview?. Presented at: Policy and Politics Conference 2012, Bristol, UK, 18-19 September 2012.
- Ashworth, R. E. 2012. Institutionalising Public Service Innovations: Governance Reforms in UK Local Government. Presented at: Academy of Management (AOM) Annual Meeting, Boston, MA, USA, 3-7 August 2012.
- Ashworth, R. E., Boyne, G. A. and Delbridge, R. 2005. Escape from the iron cage? Organizational change and isomorphic pressures in the public sector. Presented at: 20th Employment Relations Unit Conference, Cardiff, UK, 6 September 2005.
- Ashworth, R. E., Boyne, G. and Delbridge, R. 2005. Institutional pressures on public sector organizations: An empirical test of isomorphism. Presented at: 21st European Group for Organizational Studies (EGOS) Colloquium, Berlin, Germany, 30 June - 2 July 2005.
- Ashworth, R. E. and Hunt, S. 2003. Learning lessons from Westminster? Evaluating the effectiveness of local scrutiny. Presented at: 53rd Political Studies Association (PSA) Annual Conference, Leicester, UK, 15-17 April 2003.
- Ashworth, R. E., Boyne, G. A., Enticott, G. P., Martin, S. J. and Walker, R. M. 2002. Corporateness and organizational performance in local government: An empirical analysis. Presented at: 6th International Research Symposium on Public Management (IRSPM6), Edinburgh, UK, 8-10 April 2002.
Monographs
- Parken, A., MacBride-Stewart, S., Ashworth, R. and Minto, R. 2023. An equal and just transition - mainstreaming equality evidence panel - summary report (Update December 2023).
- Parken, A., MacBride-stewart, S., Ashworth, R. and Minto, R. 2023. An equal and just transition to Net Zero: Summary report of the Mainstreaming Equality and Just Transition Evidence Panel. Project Report. Cardiff: Cardiff University.
- Martin, S. J. et al. 2006. The long-term evaluation of the Best Value regime: Final Report. Project Report. [Online]. Centre for Local & Regional Government Research, Cardiff University/Department for Communities and Local Government: London. Available at: http://www.bipsolutions.com/docstore/pdf/14946.pdf
- Ashworth, R. E., Copus, C., Downe, J. D., Martin, S. J. and Williams, P. 2006. Review of the role and functions of elected members: literature review. Cardiff: Welsh Assembly Government. Available at: http://business.cardiff.ac.uk/research/groups/centre-local-and-regional-government-research/research-projects/functions-of-elected-members
- Ashworth, R. E. and Skelcher, C. 2005. Meta-evaluation of the Local Government Modernisation Agenda: Progress report on accountability in Local Government. London: Office of the Deputy Prime Minister.
- Bovaird, T., Martin, S. J., Downe, J. D., Ashworth, R. E. and Chen, A. 2005. Meta-evaluation of the Local Government Modernisation Agenda: Overall progress report. London: Office of the Deputy Prime Minister.
- Martin, S. J. et al. 2005. Drivers of performance in local public services: evaluation of the long-term impact of the Best Value Regime. Project Report. London: Office of the Deputy Prime Minister.
- Martin, S. J. et al. 2003. Evaluation of the long-term impact of the Best Value regime: baseline report. Cardiff: Cardiff University.
- Martin, S. J. et al. 2003. Evaluation of the long-term impact of the Best Value regime: first interim report. London: Office of the Deputy Prime Minister.
- Boyne, G. A., Enticott, G., Martin, S. J., Walker, R. M. and Ashworth, R. E. 2002. Best value and English local government: Summary of baseline census results. Project Report. London: Office of the Deputy Prime Minister.
- Ashworth, R. E. and Entwistle, T. W. 2010. The contingent relationship between public management reform and public service work. In: Blyton, P. R., Heery, E. J. and Turnbull, P. J. eds. Reassessing the employment relationship. Management, work and organisations Basingstoke: Palgrave Macmillan, pp. 424-444.
- Ashworth, R., Boyne, G. and Entwistle, T. eds. 2010. Public service improvement: Theories and evidence. Oxford: Oxford University Press.
Research
Research interests
- Public service scrutiny and accountability
- Institutional change in the public sector
- Equality and diversity in public services
- Public service performance
PhD supervision research interests
- Accountability in the public sector
- Application of institutional theory to public services
- Institutional and organizational change in the public sector
- Performance improvement in the public sector
- Public service professions
Research projects
- Developing a Culture of Collaborative Scrutiny: An Evaluation of Practice and Potential (funded by Welsh Government)
- Policing the constabulary: Will elected police and crime commissioners clarify or confuse public service accountability? (funded by Cardiff University)
Teaching
Teaching commitments
- BSc Business Management Year 1: Business Environment
- BSc Business Management Year 3: Management and Public Policy in the EU
Additional teaching
Rachel is external examiner for public management PG programmes at Warwick Business School.
Biography
Qualifications
- BA (Hons) Public Administration (Glamorgan) 1992
- PhD (Cardiff) 2000 'Promises Versus Performance: An Empirical Analysis of the Relationship Between Election Manifesto Pledges and Local Government Policy-Making'
Professional memberships
- She is a fellow of the Higher Education Academy.
- She is a member of the Welsh Government Public Service Scrutiny Reference Group
- She is an academic member of the CIPD