Professor Rachel Ashworth
Teams and roles for Rachel Ashworth
Professor in Public Services Management
Overview
Rachel served as Dean and Head of Cardiff Business School for six years until September 2024 and is a Professor in Public Services Management. Her research can be viewed in relation to four key themes: organizational and institutional change in the public sector; scrutiny and accountability in public services, equality and diversity in public services and public service performance.
She has published in journals including Journal of Public Administration, Research and Theory, Journal of Management Studies, British Journal of Management, Public Administration, Policy and Politics and Public Management Review. She recently co-edited 'Theorising Contemporary Public Management Research: International and Comparative Perspectives', a special issue of the British Journal of Management and also co-edited 'Public Service Improvement: Theories and Evidence' (Oxford University Press, 2010).
Publication
2025
- Kitchener, M. and Ashworth, R. 2025. Strategizing public value. Public Management Review (10.1080/14719037.2025.2538067)
2024
- Ashworth, R. and Farrell, C. 2024. The governance of public services during Covid-19: A review of the challenges and opportunities. In: Dickinson, H. et al., Research Handbook on Public Management and Covid-19. Vol. 1, Elgar Handbooks in Public Administration and Management Cheltenham, UK: Edward Elgar. , pp.150-160. (10.4337/9781802205954.00020)
- Baylis, R. M. et al. 2024. Debate: The lack of public sector accounting education within universities and what is next. Public Money & Management 44 (5), pp.347-348. (10.1080/09540962.2024.2333613)
2023
- Ashworth, R. , Krøtel, S. M. L. and Villadsen, A. R. 2023. Right time to join? Organizational imprinting and women's careers in public service organizations. Gender, Work and Organization 30 (3), pp.773-792. (10.1111/gwao.12911)
- Kitchener, M. and Ashworth, R. 2023. Building back better: Purpose-driven business schools. In: Cornuel, E. , Thomas, H. and Wood, M. eds. Perspectives on the Impact, Mission and Purpose of the Business School. Routledge. , pp.44-49. (10.4324/9781003390633-8)
- Kitchener, M. et al. 2023. Co-created public value: The strategic management of collaborative problem-solving. Public Policy and Administration (10.1177/09520767231162407)
- Parken, A. et al. 2023. An equal and just transition - mainstreaming equality evidence panel - summary report (Update December 2023).
- Parken, A. et al. 2023. An equal and just transition to Net Zero: Summary report of the Mainstreaming Equality and Just Transition Evidence Panel. Project Report.Cardiff: Cardiff University.
2019
- Ashworth, R. E. , McDermott, A. M. and Currie, G. 2019. Theorizing from qualitative research in public administration: plurality through a combination of rigor and richness. Journal of Public Administration Research and Theory 29 (2), pp.318-333. (10.1093/jopart/muy057)
- Krøtel, S. M. L. , Ashworth, R. E. and Villadsen, A. R. 2019. Weakening the glass ceiling: does organizational growth reduce gender segregation in the upper tiers of Danish local government?. Public Management Review 21 (8), pp.1213-1235. (10.1080/14719037.2018.1550107)
- Parken, A. and Ashworth, R. 2019. From evidence to action: applying gender mainstreaming to pay gaps in the Welsh public sector. Gender, Work and Organization 26 (5), pp.599-618. (10.1111/gwao.12239)
2016
- Newman, J. and Ashworth, R. E. 2016. Equalities: politics, policies and practice. In: Bovaird, T. and Loffler, E. eds. Public Management and Governance. 3rd edition. London: Routledge
- Parken, A. and Ashworth, R. 2016. 'Trail blazers, change agents and blockers: Addressing the gender pay gap on the ground in public sector organizations. Presented at: The Gender Work and Organisation Conference, Keele, UK 28-30 June 2017.
2015
- Andrews, R. and Ashworth, R. 2015. Representation and inclusion in public organizations: Evidence from the U.K. Civil Service. Public Administration Review 75 (2), pp.279-288. (10.1111/puar.12308)
2014
- Andrews, R. , Ashworth, R. and Meier, K. J. 2014. Representative bureaucracy and fire service performance. International Public Management Journal 17 (1), pp.1-24. (10.1080/10967494.2014.874253)
2013
- Andrews, R. W. and Ashworth, R. E. 2013. Determinants of representation: an empirical assessment of the UK civil service. Policy & Politics 41 (3), pp.429-448. (10.1332/030557312X645829)
- Ashworth, R. E. et al. 2013. Theorizing contemporary public management: International and comparative perspectives [Editorial]. British Journal of Management 24 (S1), pp.S1-S17. (10.1111/1467-8551.12035)
2012
- Ashworth, R. E. 2012. Institutionalising Public Service Innovations: Governance Reforms in UK Local Government. Presented at: Academy of Management (AOM) Annual Meeting Boston, MA, USA 3-7 August 2012.
- Ashworth, R. E. 2012. New institutional theory and public services: A synthesis and overview?. Presented at: Policy and Politics Conference 2012 Bristol, UK 18-19 September 2012.
2010
- Ashworth, R. E. 2010. Organizational Culture. In: Ashworth, R. E. , Boyne, G. A. and Entwistle, T. W. eds. Public Service Improvement: Theories and Evidence. Oxford: Oxford University Press. , pp.98-119.
- Ashworth, R. E. , Boyne, G. A. and Entwistle, T. W. 2010. Reflections on theories of public service improvement. In: Ashworth, R. E. , Boyne, G. A. and Entwistle, T. W. eds. Public service improvement: theories and evidence. Oxford: Oxford University Press. , pp.205-218.
- Ashworth, R. E. and Entwistle, T. W. 2010. The contingent relationship between public management reform and public service work. In: Blyton, P. R. , Heery, E. J. and Turnbull, P. J. eds. Reassessing the employment relationship. Management, work and organisations Basingstoke: Palgrave Macmillan. , pp.424-444.
2009
- Ashworth, R. E. , Boyne, G. A. and Delbridge, R. 2009. Escape from the iron cage? Organizational change and isomorphic pressures in the public sector. Journal of Public Administration Research and Theory 19 (1), pp.165-187. (10.1093/jopart/mum038)
- Ashworth, R. E. and Newman, J. 2009. Changing equalities: politics, policies and practices. In: Bovaird, T. and Löffler, E. eds. Public management and governance. 2nd Edition. London: Taylor & Francis/Routledge. , pp.203-212.
2008
- Cowell, R. J. W. et al. 2008. Meta-evaluation of the local government modernisation agenda: the state of local democracy: the impact of policy changes on accountaibility and public confidence. London: Department for Communities and Local Government.
2007
- Ashworth, R. E. , Aulakh, S. and Snape,S, 2007. Plugging the Accountability Gap? Evaluating the Effectiveness of Regional Scrutiny. Environment and Planning C Government and Policy 25 (2), pp.194-211. (10.1068/c55m)
- Entwistle, T. W. , Marinetto, M. J. P. and Ashworth, R. E. 2007. Introduction: New Labour, the new public management and changing forms of human resource management [Editorial]. The International Journal of Human Resource Management 18 (9), pp.1569-1574. (10.1080/09585190701570502)
2006
- Ashworth, R. E. et al. 2006. Review of the role and functions of elected members: literature review. Cardiff: Welsh Assembly Government. Available at: http://business.cardiff.ac.uk/research/groups/centre-local-and-regional-government-research/research-projects/functions-of-elected-members.
- Martin, S. J. et al. 2006. The long-term evaluation of the Best Value regime: Final Report. Project Report.[Online].Centre for Local & Regional Government Research, Cardiff University/Department for Communities and Local Government: London. Available at: http://www.bipsolutions.com/docstore/pdf/14946.pdf.
2005
- Ashworth, R. E. , Boyne, G. and Delbridge, R. 2005. Institutional pressures on public sector organizations: An empirical test of isomorphism. Presented at: 21st European Group for Organizational Studies (EGOS) Colloquium Berlin, Germany 30 June - 2 July 2005.
- Ashworth, R. E. , Boyne, G. A. and Delbridge, R. 2005. Escape from the iron cage? Organizational change and isomorphic pressures in the public sector. Presented at: 20th Employment Relations Unit Conference Cardiff, UK 6 September 2005.
- Ashworth, R. E. and Skelcher, C. 2005. Meta-evaluation of the Local Government Modernisation Agenda: Progress report on accountability in Local Government. London: Office of the Deputy Prime Minister.
- Bovaird, T. et al., 2005. Meta-evaluation of the Local Government Modernisation Agenda: Overall progress report. London: Office of the Deputy Prime Minister.
- Martin, S. J. et al. 2005. Drivers of performance in local public services: evaluation of the long-term impact of the Best Value Regime. Project Report.London: Office of the Deputy Prime Minister.
2004
- Ashworth, R. E. , Copus, C. and Coulson, A. 2004. Local democratic renewal: An introduction. Local Government Studies 30 (4), pp.459-466. (10.1080/0300393042000318932)
- Ashworth, R. E. and Snape, S. 2004. An overview of scrutiny: A triumph of context over structure. Local Government Studies 30 (4), pp.538-556. (10.1080/0300393042000318987)
2003
- Ashworth, R. E. 2003. Toothless tigers? Councillor perceptions of new scrutiny arrangements in Welsh local government. Local Government Studies 29 (2), pp.1-18. (10.1080/03003930308559367)
- Ashworth, R. E. , Entwistle, T. W. and Martin, S. J. 2003. The future role of elected members. Manchester: Association for Public Service Excellence.
- Ashworth, R. E. and Hunt, S. 2003. Learning lessons from Westminster? Evaluating the effectiveness of local scrutiny. Presented at: 53rd Political Studies Association (PSA) Annual Conference Leicester, UK 15-17 April 2003.
- Martin, S. J. et al. 2003. Evaluation of the long-term impact of the Best Value regime: first interim report. London: Office of the Deputy Prime Minister.
- Martin, S. J. et al. 2003. Evaluation of the long-term impact of the Best Value regime: baseline report. Cardiff: Cardiff University.
2002
- Ashworth, R. E. et al. 2002. Corporateness and organizational performance in local government: An empirical analysis. Presented at: 6th International Research Symposium on Public Management (IRSPM6) Edinburgh, UK 8-10 April 2002.
- Ashworth, R. E. et al. 2002. Regulating public bodies: the case of direct service organizations in British local government. Environment and Planning C. Government and Policy 20 (3), pp.455-470. (10.1068/c15m)
- Ashworth, R. E. , Boyne, G. A. and Walker, R. M. 2002. Regulatory problems in the public sector: theories and cases. Policy & Politics 30 (2), pp.195-211. (10.1332/0305573022501647)
- Boyne, G. A. et al. 2002. Best value and English local government: Summary of baseline census results. Project Report.London: Office of the Deputy Prime Minister.
2001
- Ashworth, R. E. and Boyne, G. A. 2001. Devolution and regulation: the political control of public bodies in Wales. In: Chaney, P. , Pithouse, A. and Hall, T. eds. New Democracy, New Governance? Post-devolution Wales. Politics and Society in Wales Cardiff: University of Wales Press. , pp.172-212.
- Ashworth, R. E. , Boyne, G. A. and Powell, M. 2001. Towards a geography of people poverty and place poverty. Policy & Politics 29 (3), pp.243-258.
- Ashworth, R. E. , Boyne, G. A. and Walker, R. M. 2001. Reducing the Democratic Deficit? Devolution and the Accountability of Public Organisations in Wales. Public Policy and Administration 16 (1), pp.1-17. (10.1177/095207670101600101)
- Boyne, G. A. , Ashworth, R. E. and Powell, M. 2001. Environmental change, leadership succession and incrementalism in local government. Journal of Management Studies 38 (6), pp.859-878. (10.1111/1467-6486.00262)
- Boyne, G. A. , Powell, M. and Ashworth, R. E. 2001. Spatial equity and public services: An empirical analysis of local government finance in England. Public Management Review 3 (1), pp.19-34. (10.1080/14719030122423)
Articles
- Andrews, R. and Ashworth, R. 2015. Representation and inclusion in public organizations: Evidence from the U.K. Civil Service. Public Administration Review 75 (2), pp.279-288. (10.1111/puar.12308)
- Andrews, R. , Ashworth, R. and Meier, K. J. 2014. Representative bureaucracy and fire service performance. International Public Management Journal 17 (1), pp.1-24. (10.1080/10967494.2014.874253)
- Andrews, R. W. and Ashworth, R. E. 2013. Determinants of representation: an empirical assessment of the UK civil service. Policy & Politics 41 (3), pp.429-448. (10.1332/030557312X645829)
- Ashworth, R. , Krøtel, S. M. L. and Villadsen, A. R. 2023. Right time to join? Organizational imprinting and women's careers in public service organizations. Gender, Work and Organization 30 (3), pp.773-792. (10.1111/gwao.12911)
- Ashworth, R. E. 2003. Toothless tigers? Councillor perceptions of new scrutiny arrangements in Welsh local government. Local Government Studies 29 (2), pp.1-18. (10.1080/03003930308559367)
- Ashworth, R. E. , Aulakh, S. and Snape,S, 2007. Plugging the Accountability Gap? Evaluating the Effectiveness of Regional Scrutiny. Environment and Planning C Government and Policy 25 (2), pp.194-211. (10.1068/c55m)
- Ashworth, R. E. , Boyne, G. A. and Delbridge, R. 2009. Escape from the iron cage? Organizational change and isomorphic pressures in the public sector. Journal of Public Administration Research and Theory 19 (1), pp.165-187. (10.1093/jopart/mum038)
- Ashworth, R. E. et al. 2002. Regulating public bodies: the case of direct service organizations in British local government. Environment and Planning C. Government and Policy 20 (3), pp.455-470. (10.1068/c15m)
- Ashworth, R. E. , Boyne, G. A. and Powell, M. 2001. Towards a geography of people poverty and place poverty. Policy & Politics 29 (3), pp.243-258.
- Ashworth, R. E. , Boyne, G. A. and Walker, R. M. 2001. Reducing the Democratic Deficit? Devolution and the Accountability of Public Organisations in Wales. Public Policy and Administration 16 (1), pp.1-17. (10.1177/095207670101600101)
- Ashworth, R. E. , Boyne, G. A. and Walker, R. M. 2002. Regulatory problems in the public sector: theories and cases. Policy & Politics 30 (2), pp.195-211. (10.1332/0305573022501647)
- Ashworth, R. E. , Copus, C. and Coulson, A. 2004. Local democratic renewal: An introduction. Local Government Studies 30 (4), pp.459-466. (10.1080/0300393042000318932)
- Ashworth, R. E. et al. 2013. Theorizing contemporary public management: International and comparative perspectives [Editorial]. British Journal of Management 24 (S1), pp.S1-S17. (10.1111/1467-8551.12035)
- Ashworth, R. E. , McDermott, A. M. and Currie, G. 2019. Theorizing from qualitative research in public administration: plurality through a combination of rigor and richness. Journal of Public Administration Research and Theory 29 (2), pp.318-333. (10.1093/jopart/muy057)
- Ashworth, R. E. and Snape, S. 2004. An overview of scrutiny: A triumph of context over structure. Local Government Studies 30 (4), pp.538-556. (10.1080/0300393042000318987)
- Baylis, R. M. et al. 2024. Debate: The lack of public sector accounting education within universities and what is next. Public Money & Management 44 (5), pp.347-348. (10.1080/09540962.2024.2333613)
- Boyne, G. A. , Ashworth, R. E. and Powell, M. 2001. Environmental change, leadership succession and incrementalism in local government. Journal of Management Studies 38 (6), pp.859-878. (10.1111/1467-6486.00262)
- Boyne, G. A. , Powell, M. and Ashworth, R. E. 2001. Spatial equity and public services: An empirical analysis of local government finance in England. Public Management Review 3 (1), pp.19-34. (10.1080/14719030122423)
- Entwistle, T. W. , Marinetto, M. J. P. and Ashworth, R. E. 2007. Introduction: New Labour, the new public management and changing forms of human resource management [Editorial]. The International Journal of Human Resource Management 18 (9), pp.1569-1574. (10.1080/09585190701570502)
- Kitchener, M. and Ashworth, R. 2025. Strategizing public value. Public Management Review (10.1080/14719037.2025.2538067)
- Kitchener, M. et al. 2023. Co-created public value: The strategic management of collaborative problem-solving. Public Policy and Administration (10.1177/09520767231162407)
- Krøtel, S. M. L. , Ashworth, R. E. and Villadsen, A. R. 2019. Weakening the glass ceiling: does organizational growth reduce gender segregation in the upper tiers of Danish local government?. Public Management Review 21 (8), pp.1213-1235. (10.1080/14719037.2018.1550107)
- Parken, A. and Ashworth, R. 2019. From evidence to action: applying gender mainstreaming to pay gaps in the Welsh public sector. Gender, Work and Organization 26 (5), pp.599-618. (10.1111/gwao.12239)
Book sections
- Ashworth, R. and Farrell, C. 2024. The governance of public services during Covid-19: A review of the challenges and opportunities. In: Dickinson, H. et al., Research Handbook on Public Management and Covid-19. Vol. 1, Elgar Handbooks in Public Administration and Management Cheltenham, UK: Edward Elgar. , pp.150-160. (10.4337/9781802205954.00020)
- Ashworth, R. E. 2010. Organizational Culture. In: Ashworth, R. E. , Boyne, G. A. and Entwistle, T. W. eds. Public Service Improvement: Theories and Evidence. Oxford: Oxford University Press. , pp.98-119.
- Ashworth, R. E. and Boyne, G. A. 2001. Devolution and regulation: the political control of public bodies in Wales. In: Chaney, P. , Pithouse, A. and Hall, T. eds. New Democracy, New Governance? Post-devolution Wales. Politics and Society in Wales Cardiff: University of Wales Press. , pp.172-212.
- Ashworth, R. E. , Boyne, G. A. and Entwistle, T. W. 2010. Reflections on theories of public service improvement. In: Ashworth, R. E. , Boyne, G. A. and Entwistle, T. W. eds. Public service improvement: theories and evidence. Oxford: Oxford University Press. , pp.205-218.
- Ashworth, R. E. and Entwistle, T. W. 2010. The contingent relationship between public management reform and public service work. In: Blyton, P. R. , Heery, E. J. and Turnbull, P. J. eds. Reassessing the employment relationship. Management, work and organisations Basingstoke: Palgrave Macmillan. , pp.424-444.
- Ashworth, R. E. and Newman, J. 2009. Changing equalities: politics, policies and practices. In: Bovaird, T. and Löffler, E. eds. Public management and governance. 2nd Edition. London: Taylor & Francis/Routledge. , pp.203-212.
- Kitchener, M. and Ashworth, R. 2023. Building back better: Purpose-driven business schools. In: Cornuel, E. , Thomas, H. and Wood, M. eds. Perspectives on the Impact, Mission and Purpose of the Business School. Routledge. , pp.44-49. (10.4324/9781003390633-8)
- Newman, J. and Ashworth, R. E. 2016. Equalities: politics, policies and practice. In: Bovaird, T. and Loffler, E. eds. Public Management and Governance. 3rd edition. London: Routledge
Books
- Ashworth, R. E. , Entwistle, T. W. and Martin, S. J. 2003. The future role of elected members. Manchester: Association for Public Service Excellence.
- Cowell, R. J. W. et al. 2008. Meta-evaluation of the local government modernisation agenda: the state of local democracy: the impact of policy changes on accountaibility and public confidence. London: Department for Communities and Local Government.
Conferences
- Ashworth, R. E. 2012. Institutionalising Public Service Innovations: Governance Reforms in UK Local Government. Presented at: Academy of Management (AOM) Annual Meeting Boston, MA, USA 3-7 August 2012.
- Ashworth, R. E. 2012. New institutional theory and public services: A synthesis and overview?. Presented at: Policy and Politics Conference 2012 Bristol, UK 18-19 September 2012.
- Ashworth, R. E. , Boyne, G. and Delbridge, R. 2005. Institutional pressures on public sector organizations: An empirical test of isomorphism. Presented at: 21st European Group for Organizational Studies (EGOS) Colloquium Berlin, Germany 30 June - 2 July 2005.
- Ashworth, R. E. , Boyne, G. A. and Delbridge, R. 2005. Escape from the iron cage? Organizational change and isomorphic pressures in the public sector. Presented at: 20th Employment Relations Unit Conference Cardiff, UK 6 September 2005.
- Ashworth, R. E. et al. 2002. Corporateness and organizational performance in local government: An empirical analysis. Presented at: 6th International Research Symposium on Public Management (IRSPM6) Edinburgh, UK 8-10 April 2002.
- Ashworth, R. E. and Hunt, S. 2003. Learning lessons from Westminster? Evaluating the effectiveness of local scrutiny. Presented at: 53rd Political Studies Association (PSA) Annual Conference Leicester, UK 15-17 April 2003.
- Parken, A. and Ashworth, R. 2016. 'Trail blazers, change agents and blockers: Addressing the gender pay gap on the ground in public sector organizations. Presented at: The Gender Work and Organisation Conference, Keele, UK 28-30 June 2017.
Monographs
- Ashworth, R. E. et al. 2006. Review of the role and functions of elected members: literature review. Cardiff: Welsh Assembly Government. Available at: http://business.cardiff.ac.uk/research/groups/centre-local-and-regional-government-research/research-projects/functions-of-elected-members.
- Ashworth, R. E. and Skelcher, C. 2005. Meta-evaluation of the Local Government Modernisation Agenda: Progress report on accountability in Local Government. London: Office of the Deputy Prime Minister.
- Bovaird, T. et al., 2005. Meta-evaluation of the Local Government Modernisation Agenda: Overall progress report. London: Office of the Deputy Prime Minister.
- Boyne, G. A. et al. 2002. Best value and English local government: Summary of baseline census results. Project Report.London: Office of the Deputy Prime Minister.
- Martin, S. J. et al. 2005. Drivers of performance in local public services: evaluation of the long-term impact of the Best Value Regime. Project Report.London: Office of the Deputy Prime Minister.
- Martin, S. J. et al. 2003. Evaluation of the long-term impact of the Best Value regime: first interim report. London: Office of the Deputy Prime Minister.
- Martin, S. J. et al. 2006. The long-term evaluation of the Best Value regime: Final Report. Project Report.[Online].Centre for Local & Regional Government Research, Cardiff University/Department for Communities and Local Government: London. Available at: http://www.bipsolutions.com/docstore/pdf/14946.pdf.
- Martin, S. J. et al. 2003. Evaluation of the long-term impact of the Best Value regime: baseline report. Cardiff: Cardiff University.
- Parken, A. et al. 2023. An equal and just transition - mainstreaming equality evidence panel - summary report (Update December 2023).
- Parken, A. et al. 2023. An equal and just transition to Net Zero: Summary report of the Mainstreaming Equality and Just Transition Evidence Panel. Project Report.Cardiff: Cardiff University.
Research
Research interests
- Public service scrutiny and accountability
- Institutional change in the public sector
- Equality and diversity in public services
- Public service performance
PhD supervision research interests
- Accountability in the public sector
- Application of institutional theory to public services
- Institutional and organizational change in the public sector
- Performance improvement in the public sector
- Public service professions
Research projects
- Developing a Culture of Collaborative Scrutiny: An Evaluation of Practice and Potential (funded by Welsh Government)
- Policing the constabulary: Will elected police and crime commissioners clarify or confuse public service accountability? (funded by Cardiff University)
Teaching
Teaching commitments
- BSc Business Management Year 1: Business Environment
- BSc Business Management Year 3: Management and Public Policy in the EU
Additional teaching
Rachel is external examiner for public management PG programmes at Warwick Business School.
Biography
Qualifications
- BA (Hons) Public Administration (Glamorgan) 1992
- PhD (Cardiff) 2000 'Promises Versus Performance: An Empirical Analysis of the Relationship Between Election Manifesto Pledges and Local Government Policy-Making'
Professional memberships
- She is a fellow of the Higher Education Academy.
- She is a member of the Welsh Government Public Service Scrutiny Reference Group
- She is an academic member of the CIPD
Contact Details
+44 29208 75842
Aberconway Building, Room Room Q22, Colum Road, Cathays, Cardiff, CF10 3EU