Dr Dorottya Cserzo
(she/her)
BA, MA, PhD, FHEA
Research Associate, CASCADE
- Available for postgraduate supervision
Overview
I am a Research Associate at the Children's Social Care Research and Development Centre (CASCADE). I am leading a project exploring what constitutes good practice in meetings between social workers and parents according to parents and young people with experience of social services as well as social workers.
I am also working on a project evaluating the service outcomes for criminally exploited children funded by Health and Care Research Wales. The project aims to create detailed case studies of criminally exploited young people’s lived experiences of service pathways, provision and outcomes five years prior to referral acceptance and up to 2 years after.
I specialise in qualitative analysis (multimodal discourse analysis, focus group and interview methods). Previously I've been involved in projects on medical education and digital communication. I contribute to teaching in the School of Social Sciences through guest lectures, workshops, and supervision.
Publication
2024
- Cserzo, D. and Bullock, A. 2024. Longer in primary care: a mixed-methods study of the Welsh GP training model. British Journal of General Practice Open 8(1), article number: 159. (10.3399/BJGPO.2023.0159)
- Cserzo, D. and Bullock, A. 2024. Sustained benefits of a generalist training programme for UK doctors: A survey-based follow-up study. BMJ Open 14(2), article number: e079435. (10.1136/bmjopen-2023-079435)
- Morris, S., Owens, D. and Cserzo, D. 2024. Learning needs of junior doctors in otolaryngology: a qualitative study. The Journal of Laryngology & Otology 138(6), pp. 592-600. (10.1017/S0022215124000100)
2023
- Bartlett, S., Russ, E., Bullock, A., Cserzo, D. and Cowpe, J. 2023. The blurred lines of professionalism in dentistry. British Dental Journal (10.1038/s41415-023-6592-0)
2022
- Cserzo, D., Bullock, A., Cowpe, J. and Bartlett, S. 2022. Professionalism in the dental practice: perspectives from members of the public, dentists and dental care professionals. British Dental Journal 232(8), pp. 540–544. (10.1038/s41415-022-3994-3)
- Cserzo, D. 2022. Pivoting to online focus groups: an evaluation of general practitioner training in Wales. SAGE Research Methods: Doing Research Online. SAGE. (10.4135/9781529799040)
2021
- Browne, J., Bullock, A., Poletti, C. and Cserzo, D. 2021. Recent research into healthcare professions regulation: a rapid evidence assessment. BMC Health Services Research 21, article number: 934. (10.1186/s12913-021-06946-8)
- Cserző, D. 2021. Discourses and practices of attention in video chat. Multimodal Communication 10(2), pp. 143-156. (10.1515/mc-2020-0010)
- Jarrett, N., Samuriwo, R., Cserzo, D. and Bullock, A. 2021. Medical students;' perceptions about the impact of interprofessional education on interprofessional collaboration in clinical practice. A grounded theory study. Presented at: Trainees in the Association for the Study of Medical Education (TASME) Virtual Spring Conference, Online, 15 May 2021.
- Cserzo, D. 2021. Discourses and practices of attention in video chat. Multimodal Communication 10(2), pp. 143-156. (10.1515/mc-2020-0010)
2020
- Cowpe, J. et al. 2020. Preparedness for practice: A rapid evidence assessment. Project Report. [Online]. Dublin: Association for Dental Education in Europe. Available at: https://www.gdc-uk.org/docs/default-source/research/adee-preparedness-for-practice-report.pdf?sfvrsn=cb76f1ff_14
- Cowpe, J. et al. 2020. Professionalism: a mixed-methods research study. Project Report. Association for Dental Education in Europe.
- Cserzo, D. 2020. Intimacy at a distance: Multimodal meaning making in video chat tours. In: Thurlow, C., Durscheid, C. and Diemoz, F. eds. Visualizing Digital Discourse: Interactional, Institutional and Ideological Perspectives. Language and Social Life Vol. 21. Mouton DeGruyter, pp. 151-169.
2019
- Cserzo, D. 2019. A nexus analysis of domestic video chat: Actions, practices, affordances, and mediational means. PhD Thesis, Cardiff University.
2016
- Kantara, A., Singh, J. N. and Cserzo, D. eds. 2016. Downscaling culture: revisiting intercultural communication. Cambridge: Cambridge Scholars.
- Kantara, A., Singh, J. N. and Cserzo, D. 2016. Introduction. In: Singh, J. N., Kantara, A. and Cserzo, D. eds. Downscaling Culture: Revisiting Intercultural Communication. Cambridge: Cambridge Scholars, pp. 1-10.
- Cserzo, D. 2016. Nexus analysis meets scales:an exploration of sites of engagement in videochat interviews. In: Singh, J. N., Kantara, A. and Cserző, D. eds. Downscaling Culture: Revisiting Intercultural Communication. Cambridge: Cambridge Scholars, pp. 337-365.
Articles
- Cserzo, D. and Bullock, A. 2024. Longer in primary care: a mixed-methods study of the Welsh GP training model. British Journal of General Practice Open 8(1), article number: 159. (10.3399/BJGPO.2023.0159)
- Cserzo, D. and Bullock, A. 2024. Sustained benefits of a generalist training programme for UK doctors: A survey-based follow-up study. BMJ Open 14(2), article number: e079435. (10.1136/bmjopen-2023-079435)
- Morris, S., Owens, D. and Cserzo, D. 2024. Learning needs of junior doctors in otolaryngology: a qualitative study. The Journal of Laryngology & Otology 138(6), pp. 592-600. (10.1017/S0022215124000100)
- Bartlett, S., Russ, E., Bullock, A., Cserzo, D. and Cowpe, J. 2023. The blurred lines of professionalism in dentistry. British Dental Journal (10.1038/s41415-023-6592-0)
- Cserzo, D., Bullock, A., Cowpe, J. and Bartlett, S. 2022. Professionalism in the dental practice: perspectives from members of the public, dentists and dental care professionals. British Dental Journal 232(8), pp. 540–544. (10.1038/s41415-022-3994-3)
- Browne, J., Bullock, A., Poletti, C. and Cserzo, D. 2021. Recent research into healthcare professions regulation: a rapid evidence assessment. BMC Health Services Research 21, article number: 934. (10.1186/s12913-021-06946-8)
- Cserző, D. 2021. Discourses and practices of attention in video chat. Multimodal Communication 10(2), pp. 143-156. (10.1515/mc-2020-0010)
- Cserzo, D. 2021. Discourses and practices of attention in video chat. Multimodal Communication 10(2), pp. 143-156. (10.1515/mc-2020-0010)
Book sections
- Cserzo, D. 2020. Intimacy at a distance: Multimodal meaning making in video chat tours. In: Thurlow, C., Durscheid, C. and Diemoz, F. eds. Visualizing Digital Discourse: Interactional, Institutional and Ideological Perspectives. Language and Social Life Vol. 21. Mouton DeGruyter, pp. 151-169.
- Kantara, A., Singh, J. N. and Cserzo, D. 2016. Introduction. In: Singh, J. N., Kantara, A. and Cserzo, D. eds. Downscaling Culture: Revisiting Intercultural Communication. Cambridge: Cambridge Scholars, pp. 1-10.
- Cserzo, D. 2016. Nexus analysis meets scales:an exploration of sites of engagement in videochat interviews. In: Singh, J. N., Kantara, A. and Cserző, D. eds. Downscaling Culture: Revisiting Intercultural Communication. Cambridge: Cambridge Scholars, pp. 337-365.
Books
- Cserzo, D. 2022. Pivoting to online focus groups: an evaluation of general practitioner training in Wales. SAGE Research Methods: Doing Research Online. SAGE. (10.4135/9781529799040)
- Kantara, A., Singh, J. N. and Cserzo, D. eds. 2016. Downscaling culture: revisiting intercultural communication. Cambridge: Cambridge Scholars.
Conferences
- Jarrett, N., Samuriwo, R., Cserzo, D. and Bullock, A. 2021. Medical students;' perceptions about the impact of interprofessional education on interprofessional collaboration in clinical practice. A grounded theory study. Presented at: Trainees in the Association for the Study of Medical Education (TASME) Virtual Spring Conference, Online, 15 May 2021.
Monographs
- Cowpe, J. et al. 2020. Preparedness for practice: A rapid evidence assessment. Project Report. [Online]. Dublin: Association for Dental Education in Europe. Available at: https://www.gdc-uk.org/docs/default-source/research/adee-preparedness-for-practice-report.pdf?sfvrsn=cb76f1ff_14
- Cowpe, J. et al. 2020. Professionalism: a mixed-methods research study. Project Report. Association for Dental Education in Europe.
Thesis
- Cserzo, D. 2019. A nexus analysis of domestic video chat: Actions, practices, affordances, and mediational means. PhD Thesis, Cardiff University.
Research
At CASCADE, I have been involved in two research projects exploring child criminal exploitation. One project focusses on service data from Children's services and the Youth Justice Service to examine outcomes for young people and families receiving support. The second project is a co-production with professionals tackling child criminal exploitation (children’s services, education, health, housing, police, youth justice and youth work). The goal of this project is to produce materials that can help professionals better support young people at risk of criminal exploitation.
Previously, I was a Research Associate at the Cardiff Unit for Research and Evaluation in Medical and Dental Education (CUREMeDE). In CUREMeDE I carried out qualitative analysis (literature reviews, interview and focus group analysis) on projects exploring professionalism in dentistry, healthcare regulation, and GP training in Wales. Findings from these projects have been published in the British Dental Journal and BMC Health Services Research, with further publications in progress. My experience at CUREMeDE has also inspired me to contribute to Doing Research Online, an online research methods resource published by SAGE.
I completed my PhD in Language and Communication at the Centre for Language and Communication Research at Cardiff University in 2019. My doctoral research was among the first to study domestic use of videochat through the analysis of video recordings and interviews. In 2016, I co-edited a volume titled Downscaling culture: Revisiting Intercultural Communication. The findings from my PhD have appeared in the edited volumes and in the journal Multimodal Communication.
Teaching
I specialise in teaching qualitative research methods at any level. I have created bespoke training about running focus groups and analysing qualitative data for Healthcare Inspectorate Wales. I regularly teach undergraduate and postgraduate students about interviewing and focus group methods. I have also taught seminars on a wide range of topics at the Centre for Language and Communication Research and the School of Social sciences. I have achieved Fellowship of the HEA in October 2022.
Biography
- 11/2022 - present: Research Associate at the Children’s Social Care Research and Development Centre (CASCADE)
- 10/2019 - 12/2022: Research Associate at the Cardiff Unit for Research and Evaluation in Medical and Dental Education (CUREMeDE)
- 09/2012 - 05/2019: PhD in Language and Communication at Cardiff University, Centre for Language and Communication Research (CLCR), School of English, Communication and Philosophy
- 09/2011 - 08/2012: MA Applied Linguistics, Cardiff University, CLCR
- 09/2008 - 07/2011: BA English and American Studies, Eötvös Loránd University, Budapest
Supervisions
I have supervised:
- undergraduate dissertations (BSc) in social sciences
- intercalated medical education (iBSc) dissertations
- postgraduate medical education (MSc) dissertations
- postgraduate languange and communication (MA) dissertations
- postgraduate social sciences (MSc) dissertations
I am interested in supervising PhD students as a second or third supervisor. My contribution would be focused on the research methods, such as:
- multimodal discourse analysis
- interviews
- focus groups
Contact Details
+44 29208 70137
sbarc|spark, Room 03.14, Maindy Road, Cathays, Cardiff, CF24 4HQ
Research themes
Specialisms
- qualitative research methods
- medical education
- digital communication
- social care
- child criminal exploitation