Professor Ahmad Jamal

2024

• Kizgin, H. et al., 2024. The role of online identity orientation and socializing for information search: A case of ethnic minority guests’ hospitality experiences. International Journal of Contemporary Hospitality Management 36 (9), pp.3112-3128. (10.1108/IJCHM-01-2023-0009)

2023

• El-Bassiouny, N. et al., 2023. Qur'anic wisdom and the sustainability mind-set: deciphering the relationship. Journal of Islamic Marketing 14 (4), pp.1107-1127. (10.1108/JIMA-07-2021-0227)
• Hagawe, H. M. et al. 2023. A unique business model for microfinance institution: the case of Assadaqaat Community Finance (ACF). Cogent Business & Management 10 (1) 2135202. (10.1080/23311975.2022.2135202)

2021

• Kizgin, H. et al., 2021. The impact of online versus offline acculturation on purchase intentions: a multigroup analysis of the role of education. Journal of Business Research 130 , pp.724-735. (10.1016/j.jbusres.2020.05.011)
• Takhar, A. , Jamal, A. and Kizgin, H. 2021. Transcultural identity development among third generation minority consumers. Journal of Business Research 133 , pp.132-142. (10.1016/j.jbusres.2021.04.060)

2020

• El-Bassiouny, N. , Amin, A. and Jamal, A. 2020. Individual choice of management research agendas: ethical guidance from Islamic prioritization heuristics. Journal of Humanities and Applied Social Sciences (10.1108/JHASS-09-2019-0047)
• Kizgin, H. et al., 2020. The impact of social media on consumer acculturation: challenges, opportunities, and agenda for research and practice. International Journal of Information Management 51 102026.
• Yang, Z. , Jamal, A. and Zhou, L. 2020. Recent advances in identifying and theorizing the role of immigrant entrepreneurs, ethnicity, and culture in industrial marketing. Industrial Marketing Management 91 , pp.521-522. (10.1016/j.indmarman.2020.04.021)

2019

• Jamal, A. et al. 2019. Impact of acculturation, online participation and involvement on voting intentions. Government Information Quarterly 36 (3), pp.-. (10.1016/j.giq.2019.04.001)
• Jamal, A. et al. 2019. Motivations to donate: exploring the role of religiousness in charitable donations. Journal of Business Research 103 , pp.319-327. (10.1016/j.jbusres.2019.01.064)
• Kizgin, H. et al., 2019. The impact of social networking sites on immigrants' socialization and political engagement: the role of acculturation. Technological Forecasting and Social Change 145 , pp.503-512. (10.1016/j.techfore.2018.09.010)

2018

• Bartikowski, B. et al., 2018. The type-of-internet-access digital divide and the well-being of ethnic minority and majority consumers: a multi-country investigation. Journal of Business Research 82 , pp.373-380. (10.1016/j.jbusres.2017.05.033)
• Elliot, E. A. , Jamal, A. and Cherian, J. 2018. Artrepreneurship and learning in ethnic markets. Journal of Business Research 82 , pp.391-399. (10.1016/j.jbusres.2017.01.018)
• Kizgin, H. et al., 2018. The impact of social media on consumers' acculturation and purchase intentions. Information Systems Frontiers 20 (3), pp.503-514. (10.1007/s10796-017-9817-4)
• Kizgin, H. , Jamal, A. and Richard, M. 2018. Consumption of products from heritage and host cultures: the role of acculturation attitudes and behaviors. Journal of Business Research 82 , pp.320-329. (10.1016/j.jbusres.2017.09.011)

2016

• Mehmood, A. and Jamal, A. 2016. Social innovation and ethnic entrepreneurship: the UK experience. In: de Bruin, A. and Lewis, K. V. eds. Proceedings of the 
Social Innovation and Entrepreneurship Conference: Collaborating for Impact. Auckland: Massey University. , pp.341-344.

2015

• Jamal, A. , Penaloza, L. and Laroche, M. 2015. Introduction to ethnic marketing. In: Jamal, A. , Penaloza, L. and Laroche, M. eds. The Routledge Companion to Ethnic Marketing. Routledge Companions in Business, Management and Accounting Abingdon: Routledge. , pp.3-14.
• Jamal, A. and Sharifuddin, J. 2015. Perceived value and perceived usefulness of halal labeling: the role of religion and culture. Journal of Business Research 68 (5), pp.933-941. (10.1016/j.jbusres.2014.09.020)
• Laroche, M. and Jamal, A. 2015. Models of culture change. In: Jamal, A. , Penaloza, L. and Laroche, M. eds. The Routledge Companion to Ethnic Marketing. Routledge Companions in Business, Management and Accounting Abingdon: Routledge. , pp.17-35.
• Mehmood, A. , Jamal, A. and Sriram, V. 2015. Ethnic marketing, ethnic entrepreneurship and social innovation. In: Jamal, A. , Peñaloza, L. and Laroche, M. eds. The Routledge Companion to Ethnic Marketing. Routledge. , pp.84-96.

2014

• Jamal, A. and Shukor, S. A. 2014. Antecedents and outcomes of interpersonal influences and the role of acculturation: The case of young British-Muslims. Journal of Business Research 67 (3), pp.237-245. (10.1016/j.jbusres.2013.05.009)
• Oeppen, J. and Jamal, A. 2014. Collaborating for success: managerial perspectives on co-branding strategies in the fashion industry. Journal of Marketing Management 30 (9-10), pp.925-948. (10.1080/0267257X.2014.934905)

2012

• Jamal, A. , Khan, M. S. and Tsesmetzi, M. S. 2012. Information cues roles in product evaluations: the case of the UK cosmetics market. Journal of Strategic Marketing 20 (3), pp.249-265. (10.1080/0965254X.2011.643919)
• Jamal, A. , Peattie, S. and Peattie, K. J. 2012. Ethnic minority consumers' responses to sales promotions in the packaged food market. Journal of Retailing and Consumer Services 19 (1), pp.98-108. (10.1016/j.jretconser.2011.10.001)

2010

• Jamal, A. and Malik, R. 2010. Self-service technology options and service quality: the case of online banking services. Journal for Global Business Advancement 3 (4), pp.277-284. (10.1504/JGBA.2010.036033)

2009

• Jamal, A. and Anastasiadou, K. 2009. Investigating the effects of service quality dimensions and expertise on loyalty. European Journal of Marketing 43 (3/4), pp.398-420. (10.1108/03090560910935497)
• Jamal, A. , Foxall, G. R. and Evans, M. J. 2009. Consumer behaviour. 2nd ed.. Chichester: Wiley-Blackwell.
• Peattie, S. , Peattie, K. J. and Jamal, A. 2009. Influences on child nutrition: British muslims. Presented at: 1st World Congress of Public Health Nutrition Barcelona, Spain 28-30 September 2006. Proceedings of the I World Congress of Public Health Nutrition, 28-30 September 2006, Barcelona, Spain. , pp.n/a.

2008

• Jamal, A. and Adelowore, A. O. 2008. Customer-employee relationship: the role of self-employee congruence. European Journal of Marketing 42 (11/12), pp.1316-1345. (10.1108/03090560810903691)

2007

• Jamal, A. 2007. Consumers' response to sales promotions: An explorative study in junk food market. Presented at: Association for Consumer Research European Conference 2007 Milan, Italy 10-14 July 2007.
• Jamal, A. and Al-Marri, M. 2007. Exploring the effect of self-image congruence and brand preference on satisfaction: the role of expertise. Journal of Marketing Management 23 (7-8), pp.613-629. (10.1362/026725707X2266)
• Jamal, A. , Yani-De-Soriano, M. M. and Harhoush, A. 2007. Fashion branding: an empirical investigation of consumer choice criteria in Qatar.. Presented at: Fourth AGBA World Congress Penang, Malaysia 21-25 May 2007.

2006

• Jamal, A. et al. 2006. Profiling consumers: A study of Qatari consumers' shopping motivations. Journal of Retailing and Consumer Services 13 (1), pp.67-80. (10.1016/j.jretconser.2005.08.002)
• Peattie, S. and Jamal, A. 2006. Tackling obesity among children: the role of retailers promotional offers.. Presented at: 13th International Conference of the European Institute of Retailing and Services Studies (EIRASS) 2006 Budapest, Hungary 9th - 12th July 2006.
• Peattie, S. , Jamal, A. and Peattie, K. J. 2006. Protecting consumer interests: responsible and inclusive marketing of food to ethnic minority consumers.. Presented at: 35th EMAC Conference Athens, Greece 23-26 May 2006.

2005

• Goode, M. M. H. et al. 2005. Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach. Journal of Marketing Management 21 (7-8), pp.755-778. (10.1362/026725705774538381)

2004

• Jamal, A. 2004. Retail Banking and Customer Behaviour: A Study of Self Concept, Satisfaction and Technology Usage. The International Review of Retail, Distribution and Consumer Research 14 (3), pp.357-379. (10.1080/09593960410001678381)

2003

• Jamal, A. 2003. Marketing in a multicultural world: The interplay of marketing, ethnicity and consumption. European Journal of Marketing 37 (11/12), pp.1599-1620. (10.1108/03090560310495375)
• Jamal, A. 2003. Retail banking and customer behaviour: a study of self-concept, satisfaction and technology usage. Presented at: 10th Annual International Conference on Retailing and Service Science Portland, OR, USA. 7th-10th August 2003.
• Jamal, A. 2003. Retailing in a multicultural world: the interplay of retailing, ethnic identity and consumption. Journal of Retailing and Consumer Services 10 (1), pp.1-11. (10.1016/S0969-6989(02)00059-0)
• Jamal, A. and Naser, K. 2003. Factors Influencing Customer Satisfaction In The Retail Banking Sector In Pakistan. International Journal of Commerce and Management 13 (2), pp.29-53. (10.1108/eb047465)

2002

• Jamal, A. 2002. Ethnicity and consumption: a qualitative study of shared consumption rituals among ethnic minority consumers in the UK.. Presented at: 31st EMAC Annual Conference 2002 Braga, Portugal 28-31 May 2002. Published in: Farhangmehr, M. ed. Proceedings of the 31st EMAC Conference (28th - 31st May, 2002). Portugal: University of Minho. , pp.CD-Rom.
• Jamal, A. 2002. Marketing to minority populations: the case of ethnic entrepreneurs in the UK. Presented at: Academy of Marketing Science Multicultural Marketing Conference Valencia, Spain 26-29 June 2002.
• Jamal, A. 2002. Multicultural retailing: a qualitative study of marketing strategies of small ethnic retail entrepreneurs in the UK.. Presented at: 31st EMAC Annual Conference Braga, Portugal 28-31 May 2002. Proceedings of the 31st EMAC Conference (28th - 31st May, 2002). Braga: University of Minho. , pp.CD Rom.
• Jamal, A. and Naser, K. 2002. Customer satisfaction and retail banking: an assessment of some of the key antecedents of customer satisfaction in retail banking. International Journal of Bank Marketing 20 (4), pp.146-160. (10.1108/02652320210432936)

2001

• Goode, M. et al., 2001. Consumers satisfaction from mobile phones. Presented at: 8th International Conference on Recent Advances in Retailing and Services Science Vancouver, Canada 16-19 July 2001.
• Goode, M. et al., 2001. Predicting consumers satisfaction from mobile phones. Presented at: 8th EIRASS International Conference on Recent Advances in Retailing & Services Science Vancouver, Canada June 2001.
• Jamal, A. and Goode, M. M. H. 2001. Consumers and brands: a study of the impact of self-image congruence on brand preference and satisfaction. Marketing Intelligence and Planning 19 (7), pp.482-492. (10.1108/02634500110408286)
• Jamal, A. and Goode, M. M. H. 2001. Consumers' product evaluation: a study of the primary evaluative criteria in the precious jewellery market in the UK. Journal of Consumer Behaviour 1 (2), pp.140-155. (10.1002/cb.61)