Professor Maneesh Kumar
(he/him)

Pro Dean for Technology, Systems and Data
Professor in Service Operations

: Available for postgraduate supervision

Maneesh Kumar is a Professor of Service Operations at Cardiff Business School, Cardiff University. He also holds a honorary Visiting Professor role at Cardiff & Vale University Health Board.

He conducts cross disciplinary applied research in the area of Operational Excellence including topics such as Quality Management, Lean Six Sigma (LSS), Lean, Green, and Innovation (iLEGO), Healthcare Process/Service Innovation using Big Data Analytics, Knowledge Clusters for capability enhancement within SMEs. This has resulted in publications of over 165 journals and conferences papers, edited books, and conference proceedings. His research participants encompasses range of industry including Automotive Industry (India, UK, Japan), Service Industries and Public Sector organizations including NHS. His current research interests are integration of Operations Excellence with Industry 4.0 and Big data environment, Operational Capabilities development in micro and small companies through cluster formation, sustaining operations excellence, Innovative Circular Economy Business Models.

He cohosted 25th Lean Enterprise Research Centre (LERC) conference on 10th September 2019 in Cardiff university. He co-chaired 21st Quality Management & Organisational Development Conference hosted in Cardiff University from 22nd-24th August, 2018. He has also initiated a first practice based forum on Lean Green and Innovation (iLEGO) that brings practitioner community together to have engaged discussion on synergies and misalignments between the three topics and promote cross learning between different industries. The 4th iLEGO workshop was hosted on 9th September 2020 in Cardiff University.

In 2020, he was recognised with the ‘Business Innovation’Award @ Cardiff University’s Innovation and Impact Awards 2020 for the project with Siemens Logistics. He was also recognised by the Industrial Engienering & Operations Management (IEOM) Society at the 2nd African International Conference on Industrial Engineering and Operations Management (7th-10th December 2020), where he was also invited as a Keynote Speaker. The IEOM Award Committee has bestowed 'Distinguished Professor Award' to Prof. Kumar in recognition and appreciation of his achievements, contributions, and dedication in the industrial engineering and operations management profession. He was also invited as a Keynote Speaker at a Regional Operational Excellence (OPEX) & Digital Transformation 4.0 Summit hosted by the Confederation of Indian Industry (CII), 24-26 November 2020.

He has been recognised for his outstanding contributions to teaching at Cardiff University’s Celebrating Excellence Awards 2018 in the category of 'Excellence in Teaching including Training & Development'.

He has been involved in delivering LSS training up to Black Belt level and delivered several workshops on LSS and Industry 4.0 application in different type and size of industries including Kwik-Fit Insurance Services, Standard Life, Admiral, Principality, Bakkavor Group, Norbert Dentressangle, Norgine Ltd., Celsa Steel, NHS Grampian, NHS Sheltand, Edinburgh City Council, Aberdeenshire Council, Automotive Component Manufacturers Association of India (ACMA) and Tata Motors. He is also a regular speaker at International Conferences and Seminars on LSS & Process Excellence.

Date
Type

2024

Salvadorinho, J., Hines, P., Kumar, M., Ferreira, C. and Teixeira, L. 2024. Empowering Generation Z in manufacturing organizations: a 6-factor self-determination extension. Journal of Work-Applied Management (10.1108/JWAM-07-2024-0087)
Arumugam, V., Kumar, M., Kumar, M. and Rich, N. 2024. A curvilinear assessment of innovation in Six Sigma project teams: the influence of psychological safety and intrinsic motivation. Journal of Manufacturing Technology Management 35(8), pp. 1508-1527. (10.1108/JMTM-12-2023-0569)
Zhou, T., Liu, Y. and Kumar, M. 2024. AI-powered chatbots for improving interactive user experience: state-of-the-art. Presented at: The 51st International Conference on Computers and Industrial Engineering (CIE51), Sydney, Australia, 9-11 December 2024.
Alexander, A., Kumar, M., Walker, H. and Gosling, J. 2024. Innovation for zero-deforestation sustainable supply chain management services: a performance measurement and management approach. Supply Chain Management 29(3), pp. 620-641. (10.1108/SCM-02-2023-0088)
Ramjaun, T., Pullman, M., Kumar, M. and Sanchez Rodrigues, V. 2024. Strength in numbers: Collaborative procurement and competitiveness of craft breweries. International Journal of Operations & Production Management 44(3), pp. 643-665. (10.1108/IJOPM-08-2022-0503)
Ramjaun, T. I., Sanchez Rodrigues, V. and Kumar, M. 2024. Horizontal supply chain collaboration amongst small enterprises: insights from UK brewery networks. Production Planning and Control 35(2), pp. 206-224. (10.1080/09537287.2022.2068085)
Prim, A. L., Freitas, K. A. d., Paiva, E. and Kumar, M. 2024. Is past performance a guarantee for current results? The influence of learning on business performance in manufacturing. Journal of Manufacturing Technology Management 35(1), pp. 164-164. (10.1108/JMTM-04-2023-0144)

2023

Browning, T., Kumar, M., Sanders, N., Sodhi, M. S., Thürer, M. and Tortorella, G. L. 2023. From supply chain risk to system-wide disruptions: research opportunities in forecasting, risk management and product design. International Journal of Operations & Production Management 43(12), pp. 1841-1858. (10.1108/IJOPM-09-2022-0573)
Anderson, N. et al. 2023. Mapping processes in the emergency department using the functional resonance analysis method. Annals of Emergency Medicine 82(3), pp. 288-297. (10.1016/j.annemergmed.2022.12.029)
Leder, N., Kumar, M. and Sanchez Rodrigues, V. 2023. Influencing factors driving collaboration in circular business models. International Journal of Logistics Research and Applications (10.1080/13675567.2023.2254258)
Tortorella, G., Cauchick Miguel, P. A., Frazzon, E., Portioli-Staudacher, A. and Kumar, M. 2023. Teaching and learning of industry 4.0: expectations, drivers, and barriers from a knowledge management perspective. Knowledge Management Research and Practice 21(4), pp. 876-891. (10.1080/14778238.2022.2088418)
van Dun, D. H. and Kumar, M. 2023. Social enablers of Industry 4.0 technology adoption: transformational leadership and emotional intelligence. International Journal of Operations & Production Management 43(13), pp. 152-182. (10.1108/IJOPM-06-2022-0370)
Gupta, V., Mitra, R., Koenig, F., Kumar, M. and Tiwari, M. K. 2023. Predictive maintenance of baggage handling conveyors using IoT. Computers and Industrial Engineering 177, article number: 109033. (10.1016/j.cie.2023.109033)
Li, A. Q., Lahy, A., Found, P., Kumar, M. and Claes, B. 2023. Developing PSS business ecosystems in the digital era. Industrial Marketing Management 109, pp. 121-134. (10.1016/j.indmarman.2022.12.017)
Prim, A. L., Alves de Freitas, K., Paiva, E. L. and Kumar, M. 2023. The development of quality capabilities in Brazilian breweries: A Co-evolutionary approach. International Journal of Production Economics 256, article number: 108717. (10.1016/j.ijpe.2022.108717)
Monshizadeh, F., Sadeghi Moghadam, M. R., Mansouri, T. and Kumar, M. 2023. Developing an industry 4.0 readiness model using fuzzy cognitive maps approach. International Journal of Production Economics 255, article number: 108658. (10.1016/j.ijpe.2022.108658)
Tortorella, G., Fogliatto, F. S., Kumar, M., Gonzalez, V. and Pepper, M. 2023. Effect of Industry 4.0 on the relationship between socio-technical practices and workers' performance. Journal of Manufacturing Technology Management 34(1), pp. 44-66. (10.1108/JMTM-04-2022-0173)

2022

Jose, A., Tortorella, G. L., Vassolo, R., Kumar, M. and Mac Cawley, A. F. 2022. Professional competence and its effect on the implementation of healthcare 4.0 technologies: scoping review and future research directions. International Journal of Environmental Research and Public Health 20(1), article number: 478. (10.3390/ijerph20010478)
Gremyr, I., Birch-Jensen, A., Kumar, M. and Löfberg, N. 2022. Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation. International Journal of Operations & Production Management 42(13), pp. 218-242. (10.1108/IJOPM-11-2021-0692)
Li, A. Q., Claes, B., Kumar, M. and Found, P. 2022. Exploring the governance mechanisms for value co-creation in PSS business ecosystems. Industrial Marketing Management 104, pp. 289-303. (10.1016/j.indmarman.2022.05.005)
Tlapa, D. et al. 2022. Effects of lean interventions supported by digital technologies on healthcare services: a systematic review. International Journal of Environmental Research and Public Health 19(15), article number: e9018. (10.3390/ijerph19159018)
Kumar, M., Pullman, M., Bouzdine-Chameeva, T. and Sanchez Rodrigues, V. 2022. The role of the hub-firm in developing innovation capabilities: considering the French wine industry cluster from a resource orchestration lens. International Journal of Operations and Production Management 42(4), pp. 526-551. (10.1108/IJOPM-08-2021-0519)
Yilmaz, A., Dora, M., Hezarkhani, B. and Kumar, M. 2022. Lean and industry 4.0: Mapping determinants and barriers from a social, environmental, and operational perspective. Technological Forecasting and Social Change 175, article number: 121320. (10.1016/j.techfore.2021.121320)
Lotfi, M., Kumar, M., Sanchez Rodrigues, V., Naim, M. and Harris, I. 2022. A relational view of horizontal collaboration among micro and small enterprises: a study of the brewery sector in Wales. British Food Journal 124(4), pp. 1254-1273. (10.1108/BFJ-03-2021-0266)
Srinivasan, R., Kumar, M., Narayanan, S. and Browning, T. 2022. The big pivot. Supply Chain Management Review Jan-Fe, pp. 38-41.
Wilson, J. et al. 2022. On the beer wagon: the past, present and future of Celtic craft brewing and its policies. Regional Studies, Regional Science 10(1), pp. 329-346. (10.1080/21681376.2022.2158751)
Chiarini, A. and Kumar, M. 2022. What is Quality 4.0? An exploratory sequential mixed methods study of Italian manufacturing companies. International Journal of Production Research 60(16), pp. 4890-4910. (10.1080/00207543.2021.1942285)
Dora, M. and Kumar, M. 2022. Operational improvement programs and humanitarian operations. Production Planning and Control 33(6-7), pp. 513-516. (10.1080/09537287.2020.1834137)
Reynders, P., Kumar, M. and Found, P. 2022. 'Lean on me': an integrative literature review on the middle management role in lean. Total Quality Management and Business Excellence 33(3-4), pp. 318-354. (10.1080/14783363.2020.1842729)

2021

Slater, D., Hill, R., Kumar, M. and Ale, B. 2021. Optimising the performance of complex sociotechnical systems in high-stress, high-speed environments: the Formula 1 pit stop test case. Applied Sciences 11(24), article number: 11873. (10.3390/app112411873)
Tortorella, G. L., Saurin, T. A., Filho, M. G., Samson, D. and Kumar, M. 2021. Bundles of Lean Automation practices and principles and their impact on operational performance. International Journal of Production Economics 235, article number: 108106. (10.1016/j.ijpe.2021.108106)
Kumar, M., Rich, N., Kumar, M. and Liu, Y. 2021. Creating highly reliable health care organisations through reverse exchanges. Supply Chain Management 26(3), pp. 371-384. (10.1108/SCM-03-2020-0123)
van Dun, D. and Kumar, M. 2021. Enablers of industry 4.0 technology adoption: transformational leadership and emotional intelligence. Presented at: 81st Annual Meeting of the Academy of Management, Virtual, 29 July - 04 August 2021.
Koenig, F., Found, P., Kumar, M. and Rich, N. 2021. Condition-based maintenance for major airport baggage systems. Journal of Manufacturing Technology Management 32(3), pp. 722-741. (10.1108/JMTM-04-2019-0144)
Tortorella, G. L., Fettermann, D., Fogliatto, F. S., Kumar, M. and Jurburg, D. 2021. Analysing the influence of organisational culture and leadership styles on the implementation of lean manufacturing. Production Planning and Control 32(15), pp. 1282 -1294. (10.1080/09537287.2020.1799255)
Chiarini, A. and Kumar, M. 2021. Lean six sigma and industry 4.0 integration for operational excellence: evidence from Italian manufacturing companies. Production Planning and Control 32(13), pp. 1084-1101. (10.1080/09537287.2020.1784485)
Kumar, M. and Harris, I. 2021. Enterprise-wide diagnostic in the UK SME: focus beyond tools and techniques. Production Planning and Control 32(9), pp. 730-746. (10.1080/09537287.2020.1758822)

2020

Srinivasan, R., Kumar, M. and Narayanan, S. 2020. Human resource management in an industry 4.0 Era: a supply chain management perspective. In: Choi, T. Y. et al. eds. The Oxford Handbook of Supply Chain Management. Oxford University Press, (10.1093/oxfordhb/9780190066727.013.39)
Oliff, H., Liu, Y., Kumar, M. and Williams, M. 2020. The ethical use of human data for smart manufacturing: an analysis and discussion. Procedia CIRP 93, pp. 1364-1369. (10.1016/j.procir.2020.06.001)
Lotfi, M., Kumar, M. and Rodrigues, V. S. 2020. Collaboration in the small and micro enterprises: a relational view of enablers and barriers. Presented at: Academy of Management Annual Meeting 2020, Vancouver, Canada, 7-11 August 2020, Vol. 2020. Vol. 1., (10.5465/AMBPP.2020.16847abstract)
Leder, N., Kumar, M. and Sanchez Rodrigues, V. 2020. Influential factors for value creation within the circular economy: framework for waste valorisation. Resources, Conservation and Recycling 158, article number: 104804. (10.1016/j.resconrec.2020.104804)
Oliff, H., Liu, Y., Kumar, M., Williams, M. and Ryan, M. 2020. Reinforcement learning for facilitating human-robot-interaction in manufacturing. Journal of Manufacturing Systems 56, pp. 326-340. (10.1016/j.jmsy.2020.06.018)
Oliff, H., Liu, Y., Kumar, M. and Williams, M. 2020. Improving human-robot-interaction utilizing learning and intelligence: a human factors-based approach. IEEE Transactions on Automation Science and Engineering 17(3), pp. 1597-1610. (10.1109/TASE.2020.2967093)
Lindsay, C. F., Kumar, M. and Juleff, L. 2020. Operationalising lean in healthcare: the impact of professionalism. Production Planning and Control 31(8), pp. 629-643. (10.1080/09537287.2019.1668577)
Li, A. Q., Kumar, M., Claes, B. and Found, P. 2020. The state-of-the-art of the theory on Product-Service Systems. International Journal of Production Economics 222, article number: 107491. (10.1016/j.ijpe.2019.09.012)
Tortorella, G. L., Pradhan, N., de Anda, E. M., Martinez, S. T., Sawhney, R. and Kumar, M. 2020. Designing lean value streams in the fourth industrial revolution era: proposition of technology-integrated guidelines. International Journal of Production Research 58(16), pp. 5020-5033. (10.1080/00207543.2020.1743893)
Li, A. Q., Rich, N., Found, P., Kumar, M. and Brown, S. 2020. Exploring product-service systems in the digital era: a socio-technical systems perspective. TQM Journal 32(4) (10.1108/TQM-11-2019-0272)
Kumar, M. and Sanchez Rodrigues, V. 2020. Synergetic effect of lean and green on innovation: a resource-based perspective. International Journal of Production Economics 219, pp. 469-479. (10.1016/j.ijpe.2018.04.007)
Leite, H., Lindsay, C. and Kumar, M. 2020. COVID-19 outbreak: implications on healthcare operations. TQM Journal 33(1), pp. 247-256. (10.1108/TQM-05-2020-0111)

2019

Chen, C., Liu, Y., Kumar, M., Qin, J. and Ren, Y. 2019. Energy consumption modelling using deep learning embedded semi-supervised learning. Computers and Industrial Engineering 135, pp. 757-765. (10.1016/j.cie.2019.06.052)
Sanchez Rodrigues, V. and Kumar, M. 2019. Synergies and misalignments in lean and green practices: a logistics industry perspective. Production Planning and Control 30(5-6), pp. 369-384. (10.1080/09537287.2018.1501812)
Koenig, F., Found, P. and Kumar, M. 2019. Innovative airport 4.0 condition-based maintenance system for baggage handling DCV systems. International Journal of Productivity and Performance Management (10.1108/IJPPM-04-2018-0136)
Koenig, F., Found, P. and Kumar, M. 2019. Improving maintenance quality in airport baggage handling operations. Total Quality Management and Business Excellence 30, pp. S35-S52. (10.1080/14783363.2019.1665772)
Lotfi, M., Kumar, M., Rodrigues, V. S., Harris, I. and Naim, M. 2019. Depicting collaborations in microbrewery supply chains. Presented at: POMS 2019 International Conference, Brighton, UK, 2 - 4 September 2019.
Lotfi, M., Kumar, M., Rodrigues, V. S., Naim, M. and Harris, I. 2019. Preconditions and motivations for collaboration in the microbrewery industry. Presented at: 26th EurOMA Conference, Helsinki, Finland, 15 - 19 June 2019.
Koenig, F., Found, P. and Kumar, M. 2019. Condition monitoring for airport baggage handling in the area of industry 4.0. Journal of Quality in Maintenance Engineering 25(3), pp. 435-451. (10.1108/JQME-03-2018-0014)
Ellis, G., Found, P., Kumar, M. and Harwell, J. 2019. New evidence on the origins of quality circles. Total Quality Management and Business Excellence 30(S1), pp. S129-S140. (10.1080/14783363.2019.1665830)

2018

Alexander, A., Kumar, M. and Walker, H. 2018. A decision theory perspective on complexity in performance measurement and management. International Journal of Operations and Production Management 38(11), pp. 2214-2244. (10.1108/IJOPM-10-2016-0632)
Chen, C., Liu, Y., Kumar, M. and Qin, J. 2018. Energy consumption modelling using deep learning technique — a case study of EAF. Procedia CIRP 72, pp. 1063-1068. (10.1016/j.procir.2018.03.095)
Oliff, H., Liu, Y., Kumar, M. and Williams, M. 2018. Integrating intelligence and knowledge of human factors to facilitate collaboration in manufacturing. Presented at: IDETC/CIE 2018: International Design Engineering Technical Conferences & Computers and Information in Engineering Conference, Quebec City, QC, Canada, 26-29 August 2018.
Oliff, H., Liu, Y., Kumar, M. and Williams, M. 2018. A framework of integrating knowledge of human factors to facilitate HMI and collaboration in intelligent manufacturing. Procedia CIRP 72, pp. 135-140. (10.1016/j.procir.2018.03.047)

2017

Gosling, J., Wang, Y., Kumar, M. and Naim, M. 2017. Identifying Supply Chain Transitions for the realization of collaborative digital engineering. Presented at: EurOMA 2017: 24th International Annual EurOMA conference, Edinburgh, UK, 1-5 July 2017.

2016

Kumar, M. and Kumar, N. 2016. Three dimensions of service recovery: examining relationship and impact. Supply Chain Management 21(2), pp. 273-286. (10.1108/SCM-03-2015-0086)
Esain, A. E., Aitken, J., Williams, S. J. and Kumar, M. 2016. Reverse exchange: Classifications for public service SCM. Supply Chain Management: An International Journal 21(2), pp. 216-227. (10.1108/SCM-01-2015-0041)
Dora, M., Kumar, M. and Gellynck, X. 2016. Determinants and barriers to Lean implementation in food processing SMEs- a multiple case analysis. Production Planning & Control 27(1), pp. 1-23. (10.1080/09537287.2015.1050477)
Timans, W., Ahaus, K., van Solingen, R., Kumar, M. and Antony, J. 2016. Implementation of continuous improvement based on Lean Six Sigma in small- and medium-sized enterprises. Total Quality Management & Business Excellence 27(3-4), pp. 309-324. (10.1080/14783363.2014.980140)

2014

Kumar, M., Khurshid, K. K. and Waddell, D. 2014. Status of Quality Management practices in manufacturing SMEs: a comparative study between Australia and the UK. International Journal of Production Research 52(21), pp. 6482-6495. (10.1080/00207543.2014.948574)
MacKerron, G., Kumar, M., Benedikt, A. and Kumar, V. 2014. Performance management of suppliers in outsourcing project: case analysis from the financial services industry. Production Planning and Control 26(2), pp. 150-165. (10.1080/09537287.2013.869702)
Dora, M., Van Goubergen, D., Kumar, M., Molnar, A. and Gellynck, X. 2014. Application of lean practices in small and medium-sized food enterprises. British Food Journal 116(1), pp. 125-141. (10.1108/BFJ-05-2012-0107)
Gijo, E. V., Antony, J., Kumar, M., McAdam, R. and Hernandez, J. 2014. An application of Six Sigma methodology for improving the first pass yield of a grinding process. Journal of Manufacturing Technology Management 25(1), pp. 125-135. (10.1108/JMTM-12-2011-0109)

2013

MacKerron, G., Kumar, M., Kumar, V. and Esain, A. 2013. Supplier replenishment policy using e-Kanban: A framework for successful implementation. Production Planning and Control 25(2), pp. 161-175. (10.1080/09537287.2013.782950)
Dora, M., Kumar, M., Van Goubergen, D., Molnar, A. and Gellynck, X. 2013. Food quality management system: Reviewing assessment strategies and a feasibility study for European food small and medium-sized enterprises. Food Control 31(2), pp. 607-616. (10.1016/j.foodcont.2012.12.006)
Dora, M., Kumar, M., Van Goubergen, D., Molnar, A. and Gellynck, X. 2013. Operational performance and critical success factors of lean manufacturing in European food processing SMEs. Trends in Food Science & Technology 31(2), pp. 156-164. (10.1016/j.tifs.2013.03.002)
Arumugam, V., Antony, J. and Kumar, M. 2013. Linking learning and knowledge creation to project success in six Sigma Projects: An empirical investigation. International Journal of Production Economics 141(1), pp. 388-402. (10.1016/j.ijpe.2012.09.003)

2012

Antony, J., Bhuller, A. S., Kumar, M., Mendibil, K. and Montgomery, D. C. 2012. Application of Six Sigma DMAIC methodology in a transactional environment. International Journal of Quality & Reliability Management 29(1), pp. 31-53. (10.1108/02656711211190864)
Suresh, S., Antony, J., Kumar, M. and Douglas, A. 2012. Six Sigma and leadership: some observations and agenda for future research. The TQM Journal 24(3), pp. 231-247. (10.1108/17542731211226754)

2011

McAdam, R., Antony, J., Kumar, M. and Hazlett, S. A. 2011. Absorbing new knowledge in small and medium-sized enterprises: a multiple case analysis of Six Sigma. International Small Business Journal n/a (10.1177/0266242611406945)
Mishra, N., Kumar, V., Kumar, N., Kumar, M. and Tiwari, M. 2011. Addressing lot sizing and warehousing scheduling problem in manufacturing environment. Expert Systems with Applications 38(9), pp. 11751-11762. (10.1016/j.eswa.2011.03.062)
Kumar, M., Antony, J. and Tiwari, M. K. 2011. Six Sigma implementation framework for SMEs - a roadmap to manage and sustain the change. International Journal of Production Research 49(18), pp. 5449-5467. (10.1080/00207543.2011.563836)
Antony, J. and Kumar, M. 2011. Lean six sigma: research and practice. Denmark: BookBooN.com Ltd.

2009

Kumar, M. and Antony, J. 2009. Multiple case-study analysis of quality management practices within UK Six Sigma and non-Six Sigma manufacturing small- and medium-sized enterprises. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture 223(7), pp. 925-934. (10.1243/09544054JEM1288)
Kumar, M., Antony, J. and Cho, B. R. 2009. Project selection and its impact on the successful deployment of Six Sigma. Business Process Management Journal 15(5), pp. 669-686. (10.1108/14637150910987900)
Kumar, M., Antony, J. and Douglas, A. 2009. Does size matter for Six Sigma implementation?: Findings from the survey in UK SMEs. The TQM Journal 21(6), pp. 623-635. (10.1108/17542730910995882)

2008

Kumar, M., Antony, J., Madu, C. N., Montgomery, D. C. and Park, S. H. 2008. Common myths of Six Sigma demystified. International Journal of Quality & Reliability Management 25(8), pp. 878-895. (10.1108/02656710810898658)
Kumar, M. and Antony, J. 2008. Comparing the quality management practices in UK SMEs. Industrial Management & Data Systems 108(9), pp. 1153-1166. (10.1108/02635570810914865)
Antony, J., Kumar, M. and Labib, A. 2008. Gearing Six Sigma into UK manufacturing SMEs: results from a pilot study. Journal of the Operational Research Society 59(4), pp. 482-493. (10.1057/palgrave.jors.2602437)

2007

Kumar, M., Antony, J., Antony, F. J. and Madu, C. N. 2007. Winning customer loyalty in an automotive company through Six Sigma: a case study. Quality and Reliability Engineering International 23(7), pp. 849-866. (10.1002/qre.840)
Kumar, M. 2007. Critical success factors and hurdles to Six Sigma implementation: the case of a UK manufacturing SME. International Journal of Six Sigma and Competitive Advantage 3(4), pp. 333-351. (10.1504/IJSSCA.2007.017176)
Antony, J., Antony, F. J., Kumar, M. and Cho, B. R. 2007. Six sigma in service organisations: Benefits, challenges and difficulties, common myths, empirical observations and success factors. International Journal of Quality & Reliability Management 24(3), pp. 294-311. (10.1108/02656710710730889)

2006

Kumar, M., Antony, J., Singh, R. K., Tiwari, M. K. and Perry, D. 2006. Implementing the Lean Sigma framework in an Indian SME: a case study. Production Planning & Control 17(4), pp. 407-423. (10.1080/09537280500483350)
Antony, J., Perry, D., Wang, C. and Kumar, M. 2006. An application of Taguchi method of experimental design for new product design and development process. Assembly Automation 26(1), pp. 18-24. (10.1108/01445150610645611)
Kumar, S., Choudhary, A. K., Kumar, M., Shankar, R. and Tiwari, M. K. 2006. Kernel distance-based robust support vector methods and its application in developing a robust K-chart. International Journal of Production Research 44(1), pp. 77-96. (10.1080/00207540500216037)
Antony, J., Anand, R. B., Kumar, M. and Tiwari, M. K. 2006. Multiple response optimization using Taguchi methodology and neuro-fuzzy based model. Journal of Manufacturing Technology Management 17(7), pp. 908-925. (10.1108/17410380610688232)

2005

Tiwari, M. K., Kumar, M. and Antony, J. 2005. An application of Six Sigma methodology to reduce the engine-overheating problem in an automotive company. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture 219(8), pp. 633-646. (10.1243/095440505X32418)
Antony, J., Kumar, M. and Madu, C. N. 2005. Six sigma in small- and medium-sized UK manufacturing enterprises: Some empirical observations. International Journal of Quality & Reliability Management 22(8), pp. 860-874. (10.1108/02656710510617265)
Makrymichalos, M., Antony, J., Antony, F. and Kumar, M. 2005. Statistical thinking and its role for industrial engineers and managers in the 21st century. Managerial Auditing Journal 20(4), pp. 354-363. (10.1108/02686900510592043)

Primary research interests

Operational Excellence and Innovation (including the role of Industry 4.0, innovative circular economy business model)
Service Innovation through Big Data Analytics ( especially in healthcare sector)
Smart manufacturing and future of working
Contextual factors affecting sustainaiblity of Operational Excellence
Operations Capabilities development through cluster formation (Automotive Industry, Drinks Industry)

Research Funded Projects (since 2015)

Transforming WJEC into a High Reliability Education Organization (HREO). Funding Body: ESRC & Welsh Government; Role: Principal Investigator; Duration: 21st March 2020 – 20th March 2022; Amount: £162,292.
ESRC Wales DTP Collaborative PHD Studentship on “Development and testing of PAtient SafeTy risk Assessment (PASTA) tool to maximise learning from patient safety incidents in healthcare organisations” (in partnership with Dr.Raj Krishnan, Cardiff and Vale University Health Board), led by Professor Maneesh Kumar (Logistics & Operations Management Section, Cardiff Business School) and Co-supervised by Dr. Andrew Carson-Stevens (Patient Safety Research Group, School of Medicine). The project will start from September 2021.
Cooperative Operations for Growth (CO-Growth). Funding Body: Welsh Government Rural Communities - Rural Development Programme (RDP) 2014 - 2020, Duration : January2019 - September 2021, Amount: £780,000, Role: Co-Investigator (Led by Dr. Vasco Sanchez Rodrigues, LOM Section, Cardiff Business School).
To create and embed an Accelerated Innovation Process within data science environment. Funding Body: Innovate UK (Knowledge Transfer Partnership funding with Centrica Ltd (British Gas)), Duration: Septemeber 2018 - August 2021, Amount: £244,502, Role: Co-Investigator (led by Prof. Luigi De Luca, M & S section, Cardiff Business School).
Fit for market: Co-Growth Pilot Project, Funding Body: Business Innovation Tourism Escalator Scheme 2017, Welsh Government, Duration: May 2018 - April 2019, Amount: £149,998, Role: Co-Investigator (Led by Dr. Vasco Sanchez Rodrigues, LOM Section, Cardiff Business School).
Continuous Improvement Training and Accreditation, Innovative Work Behaviour, and Kata Approach: Building Sustainable CI organization, Funding Body: Wales DTP Type 2 Funding (50% ESRC; 50% Olympus Surgical Technologies Europe), Duration: Oct 2016 - Sep 2020, Amount: £78,757, Role: Principal Investigator & PhD supervisor (supported by Prof. Annie Pye, MEO Section, Cardiff Business School).
Robotics and Human Co-operation and co-ordination for moving towards the goal of becoming leader in I4.0 applications, Funding Body: 50% Olympus Surgical Technologies Europe, 50% Cardiff University, Duration: Oct 2016 - Dec 2019, Amount: £35,281, Role: Second Supervisor (Led by Dr. Ying Liu, School of Engineering, Cardiff University).
Accelerating BIM adoption in the construction supply chain, Funding Body: HighWay England, Duration: Dec 15 - March 17, Amount: £62,290, Role: Co-Investigator (Led by Dr. Yingli Wang, LOM Section, Cardiff Business School).
From Construction to Production, Funding Body: HighWay England, Duration: June 16 - March 17, Amount: £55, 872, Role: Co-Investigator (Led by Prof. Lauri Koskela, University of Huddersfield).

Two Internal Seed-Corn Funding details (Linked to Big Data Analytics & Industry 4.0 Applications)

Assessing healthcare service delivery process for effective patient care: an Opinion Mining approach – Led by Dr. Maneesh Kumar and CoI-Dr. Ying Liu (School of Engineering); Amount- £8170; Duration: July18 - Dec18
Researching a Cognitively Inspired Analytical Modelling Approach for Human-Robot Collaboration and Adaptability in Digital Manufacturing – A Pilot Study; Led by Dr. Ying Liu & CoI Dr. Maneesh Kumar; Amount: £4935; Duration July-Nov18.

PhD supervision research interests

Maneesh's current PhD students (4) are conducting applied research in the area of Operations Excellence, Industry 4.0, Circular Economy, Healthcare resilience model, Using of AI/ML in Helathcare. He has successfully supervised 12 students through Phd, Engineering Doctorate, Profesisonal Doctorate, and DBA degrees. He was an external examiner to 23 PhD students in the UK, Australia, Spain, and India.

Maneesh is interested in supervising PhD students in the area of

Lean Six Sigma & Sustaining Continuous Improvement
Operational Excellence in the era of Industry 4.0
Human Factors and Industry 4.0
Lean, Green, and Innovation, Circular Economy
Service Improvement through Big Data Analytics

Current Teaching

Maneesh was recognised for his outstanding contributions to teaching at Cardiff University's Celebrating Excellence Awards 2018 in the category of ' Excellence in Teaching including Training & Development'.

Maneesh teaches following module on the Executive MBA program

Operations Management (click to see recent example of innovative teaching practice within this module)
Lean Thinking

Maneesh occasionaly teaches on full-time PG programs such as MSC in Logistics & Operations Management, full-time MBA

Lean Operations
Strategic Operations Management

Innovative methods used in EMBA Teaching

In 2017/18, Maneesh delivered Operations Management module in a local service company to facilitate experiential learning among students. This practice was recognised as innovative practice aligned with Public Value theme supported by Cardiff Business School.
Lean Thinking module was part delivered by GE Healthcare Lean expert during 2016/17, including company visit to learn practical application of Lean tools and techniques.

Qualifications

2012, Fellow Higher Education Academy, UK
2010, PhD, Six Sigma implementation in the UK manufacturing SMEs, University of Strathclyde, Glasgow, UK,Post Graduate Certificate in Teaching and Learning in Higher Education, Edinburgh Napier University, UK
2005, Masters in Research (Business & Management), Glasgow Caledonian University, UK
2004, Bachelor of Technology, National Institute of Foundry and Forge Technology, Ranchi University, India

Career Overview

Professor (Service Operations), Cardiff Business School, Cardiff University [ 1st Aug 2018 - ]
Reader (Service Operations), Cardiff Business School, Cardiff University [Sep 2016 - July 2018 ]
Senior Lecturer (Service Operations), Cardiff Business School, Cardiff University [July 2013 - Aug 2016]
Lecturer (Service Operations), Cardiff Business School, Cardiff University [Oct 2011- June 2013]
Lecturer, The Business School, Edinburgh Napier University [ Sep 2008 - Sep 2011]

Honours and awards

Keynote Speaker at 2nd ACT Summit- 'Innovations in Manufacturing- Make in India', Pune, India, 9th-10th January 2017.
Keynote Speaker & Panel Discussant for Doctoral Symposium, International Conference on Green Supply Chain GSC'2016, Loughborough University in London, 10th- 13th July 2016.
2nd best paper award (in interdisciplinary research category) at 41st Decision Science Institute Annual Conference, San Diego (Nov 2010);2nd best paper award at the World Conference on Quality Improvement, Minneapolis (May 2009); & Best paper award at 13th International Conference on Productivity and Quality Improvement, Finland (June 2008)
Invited as a Plenary Speaker and Presenter at G20 Youth Summit in St. Petersburgh from 17th – 21st April 2013. I was the only candidate from the Cardiff University selected and sponsored by VC office to attend this event.
Nominated in the ' Most Effective Teacher' Category by Cardiff University Student Union for academic year 2012-13; Excellence in Teaching Award for PG teaching at Cardiff Business School in 2012-13
Shortlisted as the only candidate from entire Business School in Scotland to attend prestigious ' Scottish Crucible' event in 2010.
Invited to deliver workshop on 'Innovative Management System for a Sustainable Food Industry' at the Ghent University in Belgium, 1st June 2010 & 18th January 2011. Currently providing consultancy services on process excellence in collaboration with Gent University to Belgium Food SMEs.
Invited as the panel member on a research seminar organised by University of Strathclyde on 'Six Sigma for the Little Guy' on 25th November, 2009
Invited for Guest lectures on Quality / Operations Management to undergraduate/ Post-Graduate/ MBA students at Glasgow Caledonian University, University of Stirling, and Herriot Watt University in the UK and Dublin City University Business School in Ireland; Indian Institute of Management and Coal India Limited in India
Invited for a presentation on "Some Common Myths of Six Sigma Demystified" organised by Charted Quality Institute on 4th March 2008 at University of Strathclyde
Awarded prestigious University of Strathclyde scholarship for PhD and Glasgow Caledonian University scholarship for Masters in Research (MRES)

Professional memberships

European Operations Management Society (EUROMA)
American Society for Quality (ASQ)

Committees and reviewing

External Examining Role: Subject external examiner for Risk and Operations Management subject on the MSC Risk Management program at Sheffield Hallam University [ 2012- 2015]; Subject external examiner for Operations and Supply Chain Management subject on the BA (Hons) Business Management program, Edinburgh Napier University [2015- ]

I am interested in supervising PhD students in the areas of:

Lean Six Sigma & Sustaining Continuous Improvement
Operational Excellence in the era of Industry 4.0
Human Factors and Industry 4.0
Lean, Green, and Innovation, Circular Economy
Service Improvement through Big Data Analytics

Current supervision

Mutala Fuseini

Research student

Shalini Ganasan-Ryan

Graduate Tutor

Lucas Silveira

Research student

Contact Details

KumarM8@cardiff.ac.uk
+44 29208 75276
Aberconway Building, Room Q22, Colum Road, Cathays, Cardiff, CF10 3EU
Aberconway Building, Room C22, Colum Road, Cathays, Cardiff, CF10 3EU

Professor Maneesh Kumar (he/him)

Overview

Publication