Overview
I am a Research Associate within the School of Healthcare Sciences and a PhD researcher within the Management, Employment and Organisation section of Cardiff Business School.
My PhD research has focused on co-production efforts in Welsh health and social care. Alongside my PhD, I have worked as a Research Assistant on COGOV (Co Production and Co Governance: Strategic Management, Public Value and Co Creation in the Renewal of Public Agencies across Europe); an EU-funded project, in partnership with other UK and EU universities and institutions. I have also worked as a seminar leader for undergraduate students and have assisted teaching and delivered sessions for postgraduate students.
Publication
2024
- Ongaro, E., Sancino, A., Pluchinotta, I., Williams, H., Kitchener, M. and Ferlie, E. 2024. Strategic management as an enabler of co-creation in public services. In: Torfing, J. et al. eds. Strategic Management of the Transition to Public Sector Co-Creation. Bristol: Bristol University Press, pp. 114-134., (10.2307/jj.9692670.11)
2022
- Pustelnikovaite, T., Nyfoudi, M., Williams, H., Gomes, M. V. P. and Manolchev, C. 2022. "Despite the lockdown, the university has a lot to offer?: Exploring university identity during crisis. Academy of Management Proceedings 2022(1) (10.5465/AMBPP.2022.17951abstract)
2021
- Ongaro, E., Sancino, A., Pluchinotta, I., Williams, H., Kitchener, M. and Ferlie, E. 2021. Strategic management as an enabler of co-creation in public services. Policy and Politics 49(2), pp. 287-304. (10.1332/030557321X16119271520306)
Articles
- Pustelnikovaite, T., Nyfoudi, M., Williams, H., Gomes, M. V. P. and Manolchev, C. 2022. "Despite the lockdown, the university has a lot to offer?: Exploring university identity during crisis. Academy of Management Proceedings 2022(1) (10.5465/AMBPP.2022.17951abstract)
- Ongaro, E., Sancino, A., Pluchinotta, I., Williams, H., Kitchener, M. and Ferlie, E. 2021. Strategic management as an enabler of co-creation in public services. Policy and Politics 49(2), pp. 287-304. (10.1332/030557321X16119271520306)
Book sections
- Ongaro, E., Sancino, A., Pluchinotta, I., Williams, H., Kitchener, M. and Ferlie, E. 2024. Strategic management as an enabler of co-creation in public services. In: Torfing, J. et al. eds. Strategic Management of the Transition to Public Sector Co-Creation. Bristol: Bristol University Press, pp. 114-134., (10.2307/jj.9692670.11)
- Pustelnikovaite, T., Nyfoudi, M., Williams, H., Gomes, M. V. P. and Manolchev, C. 2022. "Despite the lockdown, the university has a lot to offer?: Exploring university identity during crisis. Academy of Management Proceedings 2022(1) (10.5465/AMBPP.2022.17951abstract)
Research
My research interests lie in health and social care within the public and third sectors, with my research often falling into a range of academic fields, such as Organisational Studies, Healthcare Sciences, Public Management and Human Resource Management. Some key areas of interest include:
- Co-production
- Staff and volunteer experiences of work
- Innovative models of governance and organisation
- Public value
- Workforce factors such as recruitment and retention
- National level policy
Teaching
Within Cardiff Business School, I was a seminar leader on the follow undergraduate modules:
- Introduction to Management and Organisation
- Managing People
I have also assisted teaching and/or delivered sessions on the follow postgraduate courses:
- MSc Human Resource Management / MSc International Human Resource Management
- NHS Wales Diploma in Healthcare
Biography
Qualifications
Prior to undertaking a PhD I completed the following degree qualifications:
- MSc Social Science Research Methods, Cardiff Business School, 2017-2018
- MSc Human Resource Management, Cardiff Business School, 2016-2017
- BSc Econ Criminology and Sociology, Cardiff University School of Social Sciences, 2013-2016
Honours and awards
- Fully funded PhD studentship, Institute of Directors Wales
Professional memberships
- HEA Associate Fellow (AFHEA)
- Associate Member CIPD (Assoc CIPD)
Academic positions
- Research Officer, Swansea University School of Management, 2022-2024
- Research Assistant, Cardiff Business School, 2018-2021
- Postgraduate Tutor, Cardiff Business School, 2018-2022
Speaking engagements
- Academy of Management Annual Conference, August 2022
- The Society for Studies in Organising Healthcare Summer Symposium, July 2019
Contact Details
Ty Dewi Sant, Floor 3, Room 3.14, University Hospital of Wales, Heath Park, Cardiff, CF14 4XN
Research themes
Specialisms
- Healthcare
- Social care
- Workforce
- Health and social care policy
- Co-production