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Simon Jang

Dr Simon Jang

Reader (Associate Professor) in Empirical Marketing

Cardiff Business School

Email
JangS@cardiff.ac.uk
Telephone
+44 29208 74552
Campuses
Aberconway Building, Room S46, Colum Road, Cathays, Cardiff, CF10 3EU
Users
Available for postgraduate supervision

Overview

Dr Seongsoo (Simon) Jang is a Reader (Associate Professor) in Empirical Marketing at Cardiff Business School.

He focuses on empirical and quantitative research that lies at the intersection of advanced methodology (e.g., hierarchical modeling and spatial analysis) and digital marketing (e.g., mobile apps, mobile games, gamification, two-sided platforms) and hospitality/tourism management (e.g., Airbnb, hotels, airlines, eating places). He has initiated multiple projects with external researchers while collaborating with leading high-tech & retail firms in South Korea, UK, and Europe. Examples are mobile application market, GPS-enabled exercise app operator, nationwide bakery chain, and e-commerce player. He has published in Journal of Product Innovation Management, Journal of Public Policy & Marketing, British Journal of Management, Journal of Business Research, Industrial Marketing Management, Annals of Tourism Research, Journal of Travel Research, Tourism Management, and International Journal of Hospitality Management.

Before he joined Cardiff Business School in 2018, he worked for various institutions across France, Turkey, and South Korea. Furthermore, he had industry experiences at large telecom and e-commerce companies in South Korea for 15 years. His roles were predominantly in the fields of marketing analytics, marketing strategy and retail management. He also took a role in training marketing & new product development managers to become data-driven decision makers at SK Group, South Korea.

Publication

2024

2023

2022

2021

2020

2019

2018

2017

2015

Articles

Book sections

Research

Research interests

“Real-world data-based, interdisciplinary, and quantitative research in marketing and tourism”

  • Digital Marketing: AI-driven marketing; branded/platform app usage; live commerce; gamification
  • Spatial Marketing: Socio-spatial approach and critical GIS in retail, tourism, and hospitality settings
  • Marketing Analytics for a Better Society: Charity marketing; CSR/ESG; health and social care analytics

Grant activities

  • Jang, S. (PI), Lai, Y., & Dineva, D. (2023-2025, 24 months). Data-driven strategic decision-making in charity marketing: A management KTP between Cerebra and Cardiff University, Knowledge Transfer Partnership, UK Research and Innovation. Project ID: 523842
  • Jang, S. (PI), Liu, H., & Mert-Cakal, T. (Feb-Apr 2023). Building co-production model in housing and regeneration in Newport (Phase 2), ESRC Local Acceleration Fund (LAF), UK. Project ID: ESRC IAA LAF- 514148.
  • Jang, S. (PI) & Liu, H. (Aug-Oct 2022). Building co-production model in housing and regeneration in Newport (Phase 1), ESRC ocal Acceleration Fund (LAF), UK. Project ID: ESRC IAA LAF-521813. 

Conference track chair

  • Academy of Marketing 2024: Marketing Analytics for a Better Society (special session)
  • Cardiff-Newcastle-Xiamen Tri-University Conference (2019; 2022, 2021; 2023): Marketing & Tourism     
  • Global Marketing Conference (2020; 2023): Big data and local intelligence in retail, tourism, and hospitality
  • Global Fashion Management Conference (2019): Pricing and promotions   
  • Global Marketing Conference (2016): Public policy & marketing

Teaching

Teaching commitments

  • Marketing Research (UG, MSc)
  • Marketing Metrics (MSc)
  • Marketing Analytics (MSc, EMBA)
  • PhD/MBA Dissertations

Biography

Qualifications

  • Doctorate in Business Administration: Grenoble Ecole de Management, France (2014)
  • Master of Business Administration (Chinese MBA), Peking University, China (2010)
  • Master of Science in Technology Management: State University of New York at Stony Brook, USA (2002)
  • Bachelor of Economics: Hankuk University of Foreign Studies, South Korea (1998)

Industry experiences

  • Marketing Analytics Manager, SK Planet, Seoul, South Korea (2012–2014)
  • Trainer (part-time) at SK Group, Seoul, South Korea (2012–2014)
  • Marketing Strategy Manager, SK Telecom, Seoul, South Korea (1998–2011)

Honours and awards

  • 2022 Outstanding Contribution Award at Cardiff University
  • Best Paper Award for the 2022 Tourism, Hospitality, and Event for Researchers, Educators, Practitioners, and Students (THEREPS) conference, Philadelphia, USA (with Jinwon Kim)
  • Runner-up for the 2021 Travel and Tourism Research Association (TTRA) Best Research Paper Award, USA (with Jinwon Kim)
  • Outstanding Service Award at Antalya International University, Turkey (2015)

Professional memberships

  • Co-Director, Center for Sustainable Business and Community Analytics
  • Researcher Collaborator, Artificial Intelligence Application Group
  • European Marketing Academy
  • Global Alliance of Marketing & Management Association (GAMMA)

Academic positions

  • August 2023 - Present: Reader, Cardiff Business School, Cardiff University
  • August 2020 - July 2023: Senior Lecturer, Cardiff Business School, Cardiff University
  • January 2018 - July 2020: Lecturer, Cardiff Business School, Cardiff University
  • August 2015 – December 2017, Assistant Professor in Marketing, Rennes School of Business, France
  • September 2014 – July 2015, Assistant Professor in Business Administration, Antalya International University, Turkey

Speaking engagements

  • Web analytics and data visualization. MSc Digital Marketing, University of Surrey, UK, Oct 30 & Nov 13, 2023.
  • Quantitative intuition, marketing analytics, and decision-making. SK Broadband (August 16), Seoul Women’s University (July 31) State University of New York at Stony Brook, MS in Technology Management (July 27), South Korea, 2023.
  • Conducting empirics-based marketing research using real world data. Donggeuk Business School, Dongguk University, South Korea, July 28, 2023.
  • Quantitative intuition and marketing analytics: Framework and examples. SK University, SK Group, South Korea, June 8, 2023.
  • Improving service quality and inequitable access in health and social care. Natural Language Processing Group, School of Computer Science and Informatics, Cardiff University, UK, May 4, 2023.
  • Marketing analytics: What is it and how to implement it. Master in Data Analytics, University of Porto, Portugal, Apr 28, 2023.
  • Conducting empirics-based marketing research using real world data. Accounting & Finance Reading Group, Cardiff Business School, UK, Jan 20, 2023.
  • Conducting empirics-based marketing research using real world data. Newcastle University Business School, UK, Nov 4, 2022.
  • Big data and transformational entrepreneurship. MSc in Business Strategy and Entrepreneurship, Cardiff Business School, UK, Feb 9, 2022.
  • Sustainable business model: A case study of mobile outdoor exercise application. Entrepreneurship in Tourism, Leisure and Sport course, University of Florida, USA, Feb 17, 2021.
  • Conducting real-world data (RWD)-based empirical research: Backwards research method and one-(RWD)-source-multi-paper strategy. Community Spatial Lab seminar, University of Florida, USA, Oct 30, 2020.
  • Opening and closing innovation processes at will: Leveraging four generic NPD strategies to maximize digital product market performance. JPIM paper development workshop, Milan, Italy, Dec 20, 2019.
  • Management culture in South Korea. Asian Management Systems course, Cardiff Business School, UK, Dec 9, 2019.
  • Exploring marketing problems from exercise behavioral data. Korea Advanced Institute of Science and Technology (KAIST), South Korea, Aug 1, 2019.
  • Aiming at top-tier journal publications: Takeaway from Aston Research Camp. Marketing & Strategy Section Meeting, Cardiff Business School, UK, Nov 21, 2018.

Committees and reviewing

  • Editorial roles
    • Associate Editor, Journal of Strategic Marketing (2023-Present)
    • Associate Editor, Journal of Smart Tourism (2023-Present)
    • Editorial Board, Asia Marketing Journal (2023-Present) 
  • Journal reviewer
    • Journal of Business Research
    • Industrial Marketing Management
    • European Journal of Marketing
    • International Journal of Hospitality Management
    • Technovation
    • Information Technology & People
    • Australasian Marketing Journal

Supervisions

I am interested in supervising PhD students in the areas of real-world data-based quantitative and empirical research on:

  • Digital marketing (mobile application, mobile game, gamification)
  • Retail marketing
  • Charity marketing
  • CSR/ESG strategy and effectiveness
  • Spatial analytics in business and tourism

Current supervision

Luyang Gao

Luyang Gao

Graduate Tutor