Professor Martin Kitchener
(he/him)

: Available for postgraduate supervision

Teams and roles for Martin Kitchener

Professor of Public Sector Management and Policy
Cardiff Business School

Martin Kitchener FCIPD FLSW FAcSS is professor of management at Cardiff Business School, and Co-Director of Cardiff University's Public Management Research Group (PUMAR). He also serves as the Chair of Welsh Triathlon, and as a non-executive director of British Triathlon.

For more than thirty years, Martin has conducted externally-funded research on public service governance, change, and performance. He is currently studying the development of purpose-driven organisations, public value, and the co-production of public services in collaboration with citizens. This work extends research that Martin conducted on a major EU Horizon 20/20 study of European public service innovations that are based on ideas of co-production and public value (COGOV). The outputs of his research are published widely (see research tab) and have had considerable impact on practice and policy.

In 2018-19, Martin was Visiting Fellow at Said Business School and Harris Manchester College, University of Oxford. Between 2012 and 2018, he served as Dean of Cardiff Business School and designed its distinctive Public Value Strategy. From 1999 to 2007, Martin worked at the University of California (Berkeley and San Francisco) where he studied processes of institutional change in social care, academic health centres, and dentistry.

Date
Type

2026

Kitchener, M. , Hann, D. and Ashworth, R. 2026. Co-creating value in management education at the public value business school. In: Baylis, R. et al., Integrating Public and Social Value into Business and Management Education: A Learning and Teaching Handbook. Ethics International Press. , pp.24-48.
Kitchener, M. and Ashworth, R. 2026. Strategizing public value. Public Management Review 28 (8), pp.2279-2305. (10.1080/14719037.2025.2538067)

2025

Kitchener, M. , De Widt, D. and Bayliss, R. 2025. Auditing public value strategy: lessons from Wales. In: Bracci, E. , Weichselberger, G. K. and Russo, S. eds. Public Value Accounting: Current Issues and Future Trends. Emerald Publishing Limited(10.1108/978-1-83797-536-520251015)
Kitchener, M. 2025. Leading with purpose: developing the first business school for public good. In: Lindgreen,, A. , Irwin, A. and Poulfelt, F. eds. How to Lead Academic Departments Successfully. Cheltenham, UK: Edward Elgar. , pp.89-105. (10.4337/9781035333387.00017)
Rosell, T. , Kitchener, M. and Rosell, P. 2025. Creating safe atmospheres in surgery: Experience one, create one, teach one. Bulletin of The Royal College of Surgeons of England 107 (4), pp.198-203. (10.1308/rcsbull.2025.65)

2024

Kitchener, M. 2024. Re‐purposing business schools: potential, progress, and precarity. Journal of Management Studies (10.1111/joms.13171)
Ongaro, E. et al., 2024. Strategic management as an enabler of co-creation in public services. In: Torfing, J. et al., Strategic Management of the Transition to Public Sector Co-Creation. Bristol: Bristol University Press. , pp.114-134. (10.2307/jj.9692670.11)
Rosell, T. and Kitchener, M. 2024. Virtualizing HR in health care: Early insights from a study of surgical teams during COVID-19. In: McDermott, A. et al., Research Handbook on Contemporary Human Resource Management for Health Care. Edward Elgar Publishing Ltd. , pp.406-419. (10.4337/9781802205718.00037)
Kitchener, M. et al. 2024. The craft of co-produced policing: Lessons from Grangetown and Butetown, Ely and Caerau. Project Report.Cardiff: Cardiff University.

2010

Currie, G. and Kitchener, M. J. eds. 2010. Organizing health services [Four-Volume Set]. Organizing & Managing Public Services London: Sage.
Beynon, M. J. and Kitchener, M. J. 2010. Data mining using fuzzy decision trees: an exposition from a study of public services strategy in the USA. In: Syvajarvi, A. and Stenvall, J. eds. Data Mining in Public and Private Sectors: Organizational and Government Applications. Hershey, PA.: IGI Global
Kitchener, M. J. 2010. Social movement challenges to structural archetypes: abortion rights, AIDS, and long-term care. In: Banaszak-Holl, J. C. , Levitsky, S. R. and Zald, M. N. eds. Social Movements and the Transformation of American Healthcare. Oxford: Oxford University Press. , pp.118-128.
Ng, T. , Harrington, C. and Kitchener, M. J. 2010. Medicare and medicaid in long-term care. Health Affairs 29 (1), pp.22-28. (10.1377/hlthaff.2009.0494)

2009

Kitchener, M. J. and Leca, B. 2009. A critical realist analysis of institutional change in the field of US nursing homes. In: Currie, G. et al., Making Public Services Management Critical. Routledge Critical Studies in Public Management Abingdon, UK: Routledge. , pp.134-156.
Swan, J. H. , Kitchener, M. J. and Harrington, C. 2009. Medicaid nursing facility rates, capacity, and utilization: a structural analysis. Social Work in Public Health 24 (5), pp.380-400. (10.1080/19371910802672221)
Tellez, M. et al., 2009. Do wages matter?: A backward bend in the 2004 California RN labor supply. Policy, Politics, & Nursing Practice 10 (3), pp.195-203. (10.1177/1527154409354386)

2008

Kitchener, M. J. and Beynon, M. J. 2008. Analysing public service strategy: a fuzzy decision tree approach. Presented at: British Academy of Management Conference (BAM) 2008 Harrogate, UK 9-11 September 2008.
Kitchener, M. J. and Beynon, M. J. 2008. What is public services strategy and does it matter?. Presented at: Organisational Strategy, Structure and Process: A Reflection on the Research Perspective of Miles and Snow Cardiff, UK 4-5 December 2008.
Kitchener, M. J. and Exworthy, M. 2008. Models of medical work control: a theory elaboration from English general practice. In: Ferlie, E. , Hyde, P. and McKee, L. eds. Organizing and reorganizing: power and change in healthcare organizations. Basingstoke: Palgrave Macmillan. , pp.209-223.
Kitchener, M. J. et al. 2008. Medicaid 1915(c) waiver use and expenditures for persons living with HIV/AIDS. Medical Care Research and Review 65 (3), pp.338-355. (10.1177/1077558707312498)
Kitchener, M. J. et al. 2008. Assistive technology in medicaid home- and community-based waiver programs. Gerontologist 48 (2), pp.181-189. (10.1093/geront/48.2.181)

2007

Kitchener, M. J. 2007. Medicaid home and community-based services: national trends and inter-state variation. Presented at: NIDDR State of the Science meeting on Personal Care Washington DC, WA, USA 27 April 2007.
Grossman, B. R. et al., 2007. Paid Personal Assistance Services: An Exploratory Study of Working-Age Consumers' Perspectives. Journal of Aging & Social Policy 19 (3), pp.27-46. (10.1300/J031v19n03_03)
Kitchener, M. J. 2007. Guerilla mode institutional dynamics. Presented at: Social Movements and Healthcare Institutions Conference Ann Arbor, MI, USA October 2007.
Kitchener, M. J. and Caro, F. G. 2007. Introduction to Special Issue on Personal Assistance [Editorial]. Journal of Aging & Social Policy 19 (3), pp.1-7. (10.1300/J031v19n03_01)
Kitchener, M. J. , Ng, T. and Harrington, C. 2007. Medicaid long term care home and community based services: Trends in programs and policies during the fiscal crisis. Presented at: 2007 Academy Health Annual Research Meeting Orlando, FL, USA 3-5 June 2007.
Kitchener, M. J. et al. 2007. Developing Personal Care Programs: National Trends and Interstate Variation, 1992-2002. Inquiry 44 (1), pp.69-87. (10.5034/inquiryjrnl_44.1.69)
Kitchener, M. J. , Ng, T. and Harrington, C. 2007. Medicaid 1915(c) home and community-based service programs: data update. Project Report.The Kaiser Commission on Medicaid and the Uninsured.
Kitchener, M. J. , Ng, T. and Harrington, C. 2007. Medicaid Home and Community-Based Services for the Elderly: Trends in Programs and Policies. Journal of Applied Gerontology 26 (3), pp.305-324. (10.1177/0733464807302135)
Kitchener, M. J. , Ng, T. and Harrington, C. 2007. Medicaid State Plan Personal Care Services. Journal of Aging & Social Policy 19 (3), pp.9-26. (10.1300/J031v19n03_02)
Kitchener, M. J. , Ng, T. and Harrington, C. 2007. State Medicaid Home Care Policies: Inside the Black Box. Home Health Care Services Quarterly 26 (3), pp.23-38. (10.1300/J027v26n03_02)
Kitchener, M. J. et al. 2007. Shareholder value and the performance of a large nursing home chain. Health Services Research 43 (3), pp.1062-1084. (10.1111/j.1475-6773.2007.00818.x)
Kitchener, M. J. and Quinn, K. 2007. The role of Medicaid in the many markets for health care. Health Care Financing Review 28 (4), pp.69-82.

2006

Kitchener, M. J. et al. 2006. Residential care provision in Medicaid home- and community-based waivers: A national study of program trends. Gerontologist 46 (2), pp.165-172. (10.1093/geront/46.2.165)
Kitchener, M. J. et al. 2006. Institutional and Community-Based Long-Term Care. Journal of Health & Social Policy 22 (2), pp.31-50. (10.1300/J045v22n02_03)
Kitchener, M. J. , Swan, J. H. and Harrington, C. 2006. Medicaid Nursing Facility Utilization. Research on Aging 28 (4), pp.493-514. (10.1177/0164027506287790)
Miller, N. A. et al., 2006. Strengthening home and community-based care through Medicaid waivers. Journal of Aging & Social Policy 18 (1), pp.1-16. (10.1300/J031v18n01_01)

2005

Beynon, M. J. and Kitchener, M. J. 2005. Analyzing strategic stance in public services management: An exposition of NCaRBS in a study of U.S. States' long-term care systems. In: Voges, K. and Pope, N. eds. Business Applications and Computational Intelligence. Hershey, PA.: IGI Global. , pp.344-359.
Beynon, M. J. and Kitchener, M. J. 2005. Ranking the 'Balance' of State Long-Term Care Systems: A Comparative Exposition of the SMARTER and CaRBS Techniques. Health Care Management Science 8 (2), pp.157-166. (10.1007/s10729-005-0398-2)
Kitchener, M. J. , Caronna, C. A. and Shortell, S. M. 2005. From the doctor's workshop to the iron cage? Evolving modes of physician control in US health systems. Social Science & Medicine 60 (6), pp.1311-1322. (10.1016/j.socscimed.2004.07.008)
Kitchener, M. J. et al. 2005. Medicaid Home And Community-Based Services: National Program Trends. Health Affairs 24 (1), pp.206-212. (10.1377/hlthaff.24.1.206)
Kitchener, M. J. et al. 2005. Medicaid Waiver Programs for Traumatic Brain and Spinal Cord Injury. Journal of Health & Social Policy 20 (3), pp.51-66. (10.1300/J045v20n03_03)
Kitchener, M. J. , Ng, T. and Harrington, C. 2005. Medicaid Home Care Waivers for Persons with HIV/AIDS: Program Expenditures, Participants and Policies. Aids and Public Policy Journal 19 (3-4), pp.95-109.
Kitchener, M. J. , O'Neill, C. and Harrington, C. 2005. Chain reaction: an exploratory study of nursing home bankruptcy in California. Journal of Aging & Social Policy 17 (4), pp.19-35. (10.1300/J031v17n04_02)
Miller, N. A. et al., 2005. Variation by disability in dtate predictors of Medicaid 1915c waiver use and expenditures. Gerontologist 45 (6), pp.764-772. (10.1093/geront/45.6.764)
O'Meara, J. et al., 2005. Case Study: Development of and Stakeholder Responses to a Nursing Home Consumer Information System. American Journal of Medical Quality 20 (1), pp.40-50. (10.1177/1062860604273773)

2004

Harrington, C. et al., 2004. Trends in state certificate of need and moratoria programs for long-term care providers. Journal of Health & Social Policy 19 (2), pp.31-58. (10.1300/J045v19n02_02)
Kitchener, M. J. , Beynon, M. J. and Harrington, C. 2004. Explaining the Diffusion of Medicaid Home Care Waiver Programs Using VPRS Decision Rules. Health Care Management Science 7 (3), pp.237-244. (10.1023/B:HCMS.0000039386.59886.dd)
Kitchener, M. J. , Bostrom, A. and Harrington, C. 2004. Smoke without fire: Nursing facility closures in California, 1997-2001. Inquiry 41 (2), pp.189-202. (10.5034/inquiryjrnl_41.2.189)
Kitchener, M. J. and Harrington, C. 2004. U.S. long-term care: A dialectic analysis of institutional dynamics. Journal of Health and Social Behavior 45 , pp.87-101.
Kitchener, M. J. , Ng, T. and Harrington, C. 2004. Medicaid 1915(c) Home and Community-Based Services Waivers: A National Survey of Eligibility Criteria, Caps, and Waiting Lists. Home Health Care Services Quarterly 23 (2), pp.55-69. (10.1300/J027v23n02_04)
Whipp, R. , Kitchener, M. J. and Kirkpatrick, I. 2004. Managing residential childcare: a managed service. Basingstoke: Palgrave Macmillan.

2003

Kitchener, M. J. and Gask, L. 2003. NPM merger mania. Lessons from an early case. Public Management Review 5 (1), pp.19-44. (10.1080/1461667022000028843)
Harrington, C. et al., 2003. Federal and State Nursing Facility Websites: Just What the Consumer Needs?. American Journal of Medical Quality 18 (1), pp.21-38. (10.1177/106286060301800105)
Harrington, C. et al., 2003. Designing a Report Card for Nursing Facilities: What Information Is Needed and Why. Gerontologist 43 (S2), pp.47-57. (10.1093/geront/43.suppl_2.47)
Kitchener, M. J. , Carrillo, H. and Harrington, C. 2003. Medicaid Community-Based Programs: A Longitudinal Analysis of State Variation in Expenditures and Utilization. Inquiry 40 (4), pp.375-389. (10.5034/inquiryjrnl_40.4.375)
O'Neill, C. et al., 2003. Quality of Care in Nursing Homes: An Analysis of Relationships among Profit, Quality, and Ownership. Medical Care 41 (12), pp.1318-1330.

2002

Kitchener, M. J. 2002. Mobilizing the Logic of Managerialism in Professional Fields: The Case of Academic Health Centre Mergers. Organization Studies 23 (3), pp.391-420. (10.1177/0170840602233004)
Kitchener, M. J. , Beynon, M. J. and Harrington, C. 2002. Qualitative comparative analysis and public services research: lessons from an early application. Public management review 4 (4), pp.485-504. (10.1080/14616670210163033)

2001

Kirkpatrick, I. , Kitchener, M. J. and Whipp, R. T. H. 2001. 'Out of sight, out of mind': assessing the impact of markets for children's residential care. Public Administration 79 (1), pp.49-70. (10.1111/1467-9299.00245)
Boyne, G. A. , Kirkpatrick, I. and Kitchener, M. J. 2001. Introduction to the Symposium on New Labour and the Modernization of Public Management. Public Administration 79 (1), pp.1-4. (10.1111/1467-9299.00242)

2000

Kitchener, M. J. 2000. The 'bureaucratization' of professional roles: The case of clinical directors in UK hospitals. Organization 7 (1), pp.129-154. (10.1177/135050840071007)
Kitchener, M. J. , Kirkpatrick, I. and Whipp, R. 2000. Supervising professional work under new public management: Evidence from an 'invisible trade'. British Journal of Management 11 (3), pp.213-226. (10.1111/1467-8551.00162)

1999

Kirkpatrick, I. et al., 1999. Un-charted territory? Experiences of the purchaser/provider split in local authority children's services. British Journal of Social Work 29 (5), pp.707-726.
Kitchener, M. J. , Kirkpatrick, I. and Whipp, R. 1999. Decoupling managerial audit: Evidence from the local authority children's homes sector. International Journal of Public Sector Management 12 (4), pp.338-350. (10.1108/09513559910282830)

1998

Kitchener, M. J. 1998. Quasi-market transformation: An institutionalist approach to change in UK hospitals. Public Administration 76 (1), pp.73-95. (10.1111/1467-9299.00091)

1997

Kitchener, M. J. and Whipp, R. T. H. 1997. Tracks of change in hospitals: A study of quasi-market transformation. International Journal of Public Sector Management 10 (1/2), pp.47-61. (10.1108/09513559710156706)

1994

Kitchener, M. J. and Whipp, R. T. H. 1994. Professionals, quality and the marketing change process. Management Research News 17 (7/8/9), pp.73. (10.1108/eb028368)
McNulty, T. et al., 1994. Implementing marketing in NHS hospitals. Public Money & Management 14 (3), pp.51-57. (10.1080/09540969409387829)

1992

Kitchener, M. J. 1992. Managing market change: A study of the NHS. Journal of Industrial Affairs 1/2 , pp.38-40.
McNulty, T. et al., 1992. Managing Market-Oriented Change in Public and Private Sectors. Management Research News 15 (5/6), pp.36-37. (10.1108/eb028230)

The outputs of his research are published widely (see research tab) and have had considerable impact on practice and policy.

Teaching commitments

MBA - Leading Change, Transforming Futures
SSRM Core Research Skills

2019- Cardiff Business School Professor of Management

2018-19 Said Business School, Oxford Visiting Fellow

2012-18 Cardiff Business School Dean and Head of School

2007-12 Cardiff Business School Professor of Management & Associate Dean (External Relations)

2006-07 University of California, San Francisco Professor of Health Organization & Policy

2004-06 University of California, San Francisco Associate Professor

2000-04 University of California, San Francisco Assistant Professor

1999-00 University of California, Berkeley Harkness Fellow in Health Policy

1997-01 Cardiff Business School, UK Lecturer (tenured)

1994-97 Cardiff Business School, UK Lecturer (non-tenured)

1993-94 Cardiff Business School, UK Research Associate

1990-93 Cardiff Business School, UK ESRC Management Teaching Fellow

1989-90 National Health Service, UK Management trainee

Honours and awards

2019 Visting Fellow, Said Business School and Harris Manchester College, University of Oxford

2018 Leading Wales Awards – Annual Honorary Award

2018 FLSW, Fellow of Learned Society of Wales

2017 FAcSS, Fellow of Academy of Social Sciences

2015 Honorary Fellow, KU Leuven

2013 National Institute of Health and Social Care Research, Faculty Lead Researcher

2013 British Academy of Management Annual Meeting, best paper award, Public Sector Track

2012 FCIPD, Fellow of Chartered Institute of Personnel and Development

2003 Services Employees International Union (SEIU), Research Recognition Award

1999 Commonwealth Fund, Harkness Research Fellowship in Health Policy

1990 Economic & Social Research Council (ESRC), Management Teaching Fellowship

Academic positions

2018- Cardiff Business School Professor of Management

2012-18 Cardiff Business School Dean and Head of School

2007-12 Cardiff Business School Professor of Management, Associate Dean

2006-07 University of California, San Francisco Professor of Health Organization & Policy

2004-06 University of California, San Francisco Associate Professor

2000-04 University of California, San Francisco Assistant Professor

1999-00 University of California, Berkeley Harkness Fellow in Health Policy

1997-01 Cardiff Business School, UK Lecturer (tenured)

1994-97 Cardiff Business School, UK Lecturer (non-tenured)

1993-94 Cardiff Business School, UK Research Associate

1990-93 Cardiff Business School, UK ESRC Management Teaching Fellow

1989-90 National Health Service, UK Management services offier

Speaking engagements

Kitchener, M. 2025. “The Craft of Co-Production.” Keynote presentation to Co-Production Network for Wales, Annual Conference, University of South Wales, 21^st May.

Kitchener, M., D DeWit, and R. Bayliss. 2025. “Auditing Public Value Strategy: Lessons From Wales.” International Research Society for Public Management (IRSPM) Conference, Bologna, 8^th April.

Kitchener, M. 2025. “Strategizing Public Value.” International Research Society for Public Management (IRSPM) Conference, Bologna, 7^th April.

Kitchener, M. 2025. “Re-Purposing Business Schools: Potential, Progress and Precarity.” University of Liverpool Management School Seminar, 12 March.

Kitchener, M. 2025. “Higher Education and Economic Growth”. University of Bristol Higher Education Seminar, Discussant, 26 February.

Kitchener, M., and C. Netana. 2024. “Crafting Co-Productive Policing”. Security, Crime, Innovation Institute Annual Conference, Cardiff University, 5^th December.

Kitchener, M., and L. Andrews. 2024. “Great Policy is Fiction Unless it Becomes Reality on the Ground: Co-Production under New Public Governance in Wales.” Co-Production Research Conference, Kings College London, 28^thOctober.

Kitchener, M., and P. Georgiou. 2024. “The Craft of Co-Production: Lessons From the Ely Community Plan”. Creative and Innovative Research Methods Workshop, Cardiff University, 24^th September.

Kitchener, M., and P. Georgiou. 2024. “The Craft of Co-Production: Lessons From the Ely Community Plan”. Co-Production in and with Cardiff University Workshop, Cardiff University, 24^th July.

Kitchener, M. 2024. “Leading Public Value.” Public Value Festival, ISCTE Lisbon, 25^th June.

Kitchener, M., and C. Netana. 2024. “Crafting Co-Production”. MEO Research Conference, Cardiff University, 17^thJune.

Kitchener, M., and P. Georgiou. 2024. “Co-Production: Lessons from the Ely Development Plan”. MEO Research Conference, Cardiff University, 17^th June.

Kitchener, M., and R. Ashworth 2024. “Strategizing Public Value.” Public Value Festival, ISEG, Lisbon, 28^th May.

Kitchener, M. 2024. “Purpose-Driven Business Schools”. Journal of Management Studies publishing workshop. University of Amsterdam, 6^th February.

Kitchener, M. 2023. “Crafting Co-Production”. Invitational specialist healthcare management symposium, University College London, 10^th March.