![Martin Kitchener](https://profiles-cardiff.imgix.net/attachments/1321?w=200&h=200&auto=format&crop=faces&fit=crop&q=90")
Professor Martin Kitchener
Professor of Public Sector Management and Policy
- KitchenerMJ@cardiff.ac.uk
- +44 29208 76951
- Aberconway Building, Room Room F24, Colum Road, Cathays, Cardiff, CF10 3EU
- Available for postgraduate supervision
Overview
Martin Kitchener FCIPD FLSW FAcSS is professor of management at Cardiff Business School and he chairs the Chartered Association of Business School’s Taskforce on Business School and Public Good.
Martin’s research concentrates on issues of governance, change and performance in public services, and most recently in higher education. In the UK, he has led externally-funded studies of hospital patient safety, line management in residential social work, and change in mental health.The outputs of his research are published widely (see research tab) and have had considerable impact on practice and policy.
Between 1999 and 2007, Martin worked at the University of California (Berkeley and San Francisco) where he studied processes of institutional change in social care, academic health centres, and dentistry. Between 2012 and 2018, Martin served as Dean of Cardiff Business School and launched its distinctive Public Value Strategy. In 2018-19, he was Visiting Fellow at Said Business School and Harris Manchester College, University of Oxford.
Martin is currently collaborating on a major EU Horizon 20/20 study of European public service innovations that are based on ideas of co-production and public value (COGOV). He also serves as the Chair of Welsh Triathlon, and as a director of British Triathlon.
Publication
2023
- Kitchener, M., Elliott, E., Horton, D. and Ashworth, R. 2023. Co-created public value: The strategic management of collaborative problem-solving. Public Policy and Administration (10.1177/09520767231162407)
2022
- Kitchener, M., Levitt, T. and Thomas, L. 2022. Towards purposeful business schools: Deepening and broadening external engagement. Futures 144, article number: 103042. (10.1016/j.futures.2022.103042)
2021
- Ongaro, E., Sancino, A., Pluchinotta, I., Williams, H., Kitchener, M. and Ferlie, E. 2021. Strategic management as an enabler of co-creation in public services. Policy and Politics 49(2), pp. 287-304. (10.1332/030557321X16119271520306)
2020
- Kitchener, M. and Delbridge, R. 2020. Lessons from creating a business school for public good: obliquity, waysetting and wayfinding in substantively rational change. Academy of Management Learning and Education 19, pp. 307-322., article number: 3. (10.5465/amle.2019.0195)
2019
- Hardyman, W., Kitchener, M. and Daunt, K. L. 2019. What matters to me! User conceptions of value in specialist cancer care. Public Management Review 21(11), pp. 1687-1706. (10.1080/14719037.2019.1619808)
- Cooper, S. and Kitchener, M. 2019. The role of middle managers in the implementation of national public policy. Policy and Politics 47(2), pp. 309-330. (10.1332/030557318X15296527346801)
2018
- McDermott, A., Kitchener, M. and Exworthy, M. eds. 2018. Managing improvement in healthcare attaining, sustaining and spreading quality. Organizational Behaviour in Health Care. Charn, Switzerland: Palgrave Macmillan. (10.1007/978-3-319-62235-4)
2017
- Kitchener, M., McDermott, A. and Cooper, S. 2017. Critical healthcare management studies: green shoots. Journal of Health Organization and Management 31(5), pp. 530-541. (10.1108/JHOM-07-2017-0187)
- Cooper, S., Kitchener, M. and Currie, G. 2017. Professional networks of middle managers: acting as social movements to achieve upwards engagement?. Presented at: 33rd EGOS Colloquium: The Good Organization, Copenhagen, Denmark, 6-8 July 2017.
2016
- Herepath, A. and Kitchener, M. 2016. When small bandages fail: the field-level repair of severe and protracted institutional breaches. Organization Studies 37(8), pp. 1113-1139. (10.1177/0170840615622065)
2015
- Hardyman, W., Daunt, K. L. and Kitchener, M. J. 2015. Value co-creation through patient engagement in health care: a micro-level approach and research agenda. Public Management Review 17(1), pp. 90-107. (10.1080/14719037.2014.881539)
2012
- Adelman, T., Kitchener, M. J., Ng, T. and Harrington, C. 2012. Change and inertia in the new york state medicaid personal care services program: an institutional case study. Journal of Aging & Social Policy 24(3), pp. 309-327. (10.1080/08959420.2012.683319)
- Currie, G., Dingwall, R., Kitchener, M. J. and Waring, J. 2012. Let's dance: organization studies, medical sociology and health policy. Social Science & Medicine 74(3), pp. 273-280. (10.1016/j.socscimed.2011.11.002)
- Kitchener, M. J. and Mertz, E. 2012. Professional projects and institutional change in healthcare: The case of American dentistry. Social Science & Medicine 74(3), pp. 372-380. (10.1016/j.socscimed.2010.10.005)
2011
- Harrington, C., Ng, T. and Kitchener, M. J. 2011. Do Medicaid home and community based service waivers save money?. Home Health Care Services Quarterly 30(4), pp. 198-213. (10.1080/01621424.2011.622249)
2010
- Kitchener, M. J. 2010. Social movement challenges to structural archetypes: abortion rights, AIDS, and long-term care. In: Banaszak-Holl, J. C., Levitsky, S. R. and Zald, M. N. eds. Social Movements and the Transformation of American Healthcare. Oxford: Oxford University Press, pp. 118-128.
- Ng, T., Harrington, C. and Kitchener, M. J. 2010. Medicare and medicaid in long-term care. Health Affairs 29(1), pp. 22-28. (10.1377/hlthaff.2009.0494)
- Beynon, M. J. and Kitchener, M. J. 2010. Data mining using fuzzy decision trees: an exposition from a study of public services strategy in the USA. In: Syvajarvi, A. and Stenvall, J. eds. Data Mining in Public and Private Sectors: Organizational and Government Applications. Hershey, PA.: IGI Global
- , . Currie, G. and Kitchener, M. J. eds. 2010. Organizing health services (Four-Volume Set). Organizing & managing public services. London: Sage.
2009
- Kitchener, M. J. and Leca, B. 2009. A critical realist analysis of institutional change in the field of US nursing homes. In: Currie, G. et al. eds. Making Public Services Management Critical. Routledge Critical Studies in Public Management Abingdon, UK: Routledge, pp. 134-156.
- Tellez, M., Spetz, J., Seago, J. A., Harrington, C. M. and Kitchener, M. J. 2009. Do wages matter?: A backward bend in the 2004 California RN labor supply. Policy, Politics, & Nursing Practice 10(3), pp. 195-203. (10.1177/1527154409354386)
- Swan, J. H., Kitchener, M. J. and Harrington, C. 2009. Medicaid nursing facility rates, capacity, and utilization: a structural analysis. Social Work in Public Health 24(5), pp. 380-400. (10.1080/19371910802672221)
2008
- Kitchener, M. J., Ng, T., Lee, H. Y. and Harrington, C. 2008. Assistive technology in medicaid home- and community-based waiver programs. Gerontologist 48(2), pp. 181-189. (10.1093/geront/48.2.181)
- Kitchener, M. J. and Beynon, M. J. 2008. Analysing public service strategy: a fuzzy decision tree approach. Presented at: British Academy of Management Conference (BAM) 2008, Harrogate, UK, 9-11 September 2008.
- Kitchener, M. J. and Beynon, M. J. 2008. What is public services strategy and does it matter?. Presented at: Organisational Strategy, Structure and Process: A Reflection on the Research Perspective of Miles and Snow, Cardiff, UK, 4-5 December 2008.
- Kitchener, M. J., Miller, N. A., Elder, K. T., Kang, Y. and Harrington, C. 2008. Medicaid 1915(c) waiver use and expenditures for persons living with HIV/AIDS. Medical Care Research and Review 65(3), pp. 338-355. (10.1177/1077558707312498)
- Kitchener, M. J. and Exworthy, M. 2008. Models of medical work control: a theory elaboration from English general practice. In: Ferlie, E., Hyde, P. and McKee, L. eds. Organizing and reorganizing: power and change in healthcare organizations. Basingstoke: Palgrave Macmillan, pp. 209-223.
2007
- Kitchener, M. J. 2007. Guerilla mode institutional dynamics. Presented at: Social Movements and Healthcare Institutions Conference, Ann Arbor, MI, USA, October 2007.
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. Medicaid Home and Community-Based Services for the Elderly: Trends in Programs and Policies. Journal of Applied Gerontology 26(3), pp. 305-324. (10.1177/0733464807302135)
- Kitchener, M. J. 2007. Medicaid home and community-based services: national trends and inter-state variation. Presented at: NIDDR State of the Science meeting on Personal Care, Washington DC, WA, USA, 27 April 2007.
- Kitchener, M. J., Ng, T., Carrillo, H., Miller, N. and Harrington, C. 2007. Developing Personal Care Programs: National Trends and Interstate Variation, 1992-2002. Inquiry 44(1), pp. 69-87. (10.5034/inquiryjrnl_44.1.69)
- Kitchener, M. J., O'Meara, J., Brody, A., Lee, H. Y. and Harrington, C. 2007. Shareholder value and the performance of a large nursing home chain. Health Services Research 43(3), pp. 1062-1084. (10.1111/j.1475-6773.2007.00818.x)
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. State Medicaid Home Care Policies: Inside the Black Box. Home Health Care Services Quarterly 26(3), pp. 23-38. (10.1300/J027v26n03_02)
- Kitchener, M. J. and Caro, F. G. 2007. Introduction to Special Issue on Personal Assistance [Editorial]. Journal of Aging & Social Policy 19(3), pp. 1-7. (10.1300/J031v19n03_01)
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. Medicaid State Plan Personal Care Services. Journal of Aging & Social Policy 19(3), pp. 9-26. (10.1300/J031v19n03_02)
- Grossman, B. R., Kitchener, M. J., Mullan, J. T. and Harrington, C. 2007. Paid Personal Assistance Services: An Exploratory Study of Working-Age Consumers' Perspectives. Journal of Aging & Social Policy 19(3), pp. 27-46. (10.1300/J031v19n03_03)
- Kitchener, M. J. and Quinn, K. 2007. The role of Medicaid in the many markets for health care. Health Care Financing Review 28(4), pp. 69-82.
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. Medicaid 1915(c) home and community-based service programs: data update. Project Report. The Kaiser Commission on Medicaid and the Uninsured.
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. Medicaid long term care home and community based services: Trends in programs and policies during the fiscal crisis. Presented at: 2007 Academy Health Annual Research Meeting, Orlando, FL, USA, 3-5 June 2007.
2006
- Kitchener, M. J., Swan, J. H. and Harrington, C. 2006. Medicaid Nursing Facility Utilization. Research on Aging 28(4), pp. 493-514. (10.1177/0164027506287790)
- Kitchener, M. J., Hernandez, M., Ng, T. and Harrington, C. 2006. Residential care provision in Medicaid home- and community-based waivers: A national study of program trends. Gerontologist 46(2), pp. 165-172. (10.1093/geront/46.2.165)
- Kitchener, M. J., Ng, T., Miller, N. and Harrington, C. 2006. Institutional and Community-Based Long-Term Care. Journal of Health & Social Policy 22(2), pp. 31-50. (10.1300/J045v22n02_03)
- Miller, N. A., Rubin, A., Elder, K. T., Kitchener, M. J. and Harrington, C. 2006. Strengthening home and community-based care through Medicaid waivers. Journal of Aging & Social Policy 18(1), pp. 1-16. (10.1300/J031v18n01_01)
2005
- Beynon, M. J. and Kitchener, M. J. 2005. Analyzing strategic stance in public services management: An exposition of NCaRBS in a study of U.S. States' long-term care systems. In: Voges, K. and Pope, N. eds. Business Applications and Computational Intelligence. Hershey, PA.: IGI Global, pp. 344-359.
- Miller, N. A., Kitchener, M. J., Elder, K. T., Kang, Y., Rubin, A. and Harrington, C. 2005. Variation by disability in dtate predictors of Medicaid 1915c waiver use and expenditures. Gerontologist 45(6), pp. 764-772. (10.1093/geront/45.6.764)
- Kitchener, M. J., Caronna, C. A. and Shortell, S. M. 2005. From the doctor's workshop to the iron cage? Evolving modes of physician control in US health systems. Social Science & Medicine 60(6), pp. 1311-1322. (10.1016/j.socscimed.2004.07.008)
- O'Meara, J., Kitchener, M. J., Simon, L. P., Collier, E., Lyons, M., de Billwiller-Kiss, A. and Harrington, C. 2005. Case Study: Development of and Stakeholder Responses to a Nursing Home Consumer Information System. American Journal of Medical Quality 20(1), pp. 40-50. (10.1177/1062860604273773)
- Kitchener, M. J., Ng, T., Miller, N. and Harrington, C. 2005. Medicaid Home And Community-Based Services: National Program Trends. Health Affairs 24(1), pp. 206-212. (10.1377/hlthaff.24.1.206)
- Beynon, M. J. and Kitchener, M. J. 2005. Ranking the 'Balance' of State Long-Term Care Systems: A Comparative Exposition of the SMARTER and CaRBS Techniques. Health Care Management Science 8(2), pp. 157-166. (10.1007/s10729-005-0398-2)
- Kitchener, M. J., O'Neill, C. and Harrington, C. 2005. Chain reaction: an exploratory study of nursing home bankruptcy in California. Journal of Aging & Social Policy 17(4), pp. 19-35. (10.1300/J031v17n04_02)
- Kitchener, M. J., Ng, T. and Harrington, C. 2005. Medicaid Home Care Waivers for Persons with HIV/AIDS: Program Expenditures, Participants and Policies. Aids and Public Policy Journal 19(3-4), pp. 95-109.
- Kitchener, M. J., Ng, T., Grossman, B. and Harrington, C. 2005. Medicaid Waiver Programs for Traumatic Brain and Spinal Cord Injury. Journal of Health & Social Policy 20(3), pp. 51-66. (10.1300/J045v20n03_03)
2004
- Whipp, R., Kitchener, M. J. and Kirkpatrick, I. 2004. Managing residential childcare: a managed service. Basingstoke: Palgrave Macmillan.
- Kitchener, M. J., Bostrom, A. and Harrington, C. 2004. Smoke without fire: Nursing facility closures in California, 1997-2001. Inquiry 41(2), pp. 189-202. (10.5034/inquiryjrnl_41.2.189)
- Kitchener, M. J., Beynon, M. J. and Harrington, C. 2004. Explaining the Diffusion of Medicaid Home Care Waiver Programs Using VPRS Decision Rules. Health Care Management Science 7(3), pp. 237-244. (10.1023/B:HCMS.0000039386.59886.dd)
- Kitchener, M. J., Ng, T. and Harrington, C. 2004. Medicaid 1915(c) Home and Community-Based Services Waivers: A National Survey of Eligibility Criteria, Caps, and Waiting Lists. Home Health Care Services Quarterly 23(2), pp. 55-69. (10.1300/J027v23n02_04)
- Harrington, C., Anzaldo, S., Burdin, A., Kitchener, M. J. and Miller, N. 2004. Trends in state certificate of need and moratoria programs for long-term care providers. Journal of Health & Social Policy 19(2), pp. 31-58. (10.1300/J045v19n02_02)
- Kitchener, M. J. and Harrington, C. 2004. U.S. long-term care: A dialectic analysis of institutional dynamics. Journal of Health and Social Behavior 45, pp. 87-101.
2003
- Kitchener, M. J., Carrillo, H. and Harrington, C. 2003. Medicaid Community-Based Programs: A Longitudinal Analysis of State Variation in Expenditures and Utilization. Inquiry 40(4), pp. 375-389. (10.5034/inquiryjrnl_40.4.375)
- O'Neill, C., Harrington, C., Kitchener, M. J. and Saliba, D. 2003. Quality of Care in Nursing Homes: An Analysis of Relationships among Profit, Quality, and Ownership. Medical Care 41(12), pp. 1318-1330.
- Kitchener, M. J. and Gask, L. 2003. NPM merger mania. Lessons from an early case. Public Management Review 5(1), pp. 19-44. (10.1080/1461667022000028843)
- Harrington, C., Collier, E., O'Meara, J., Kitchener, M. J., Simon, L. P. and Schnelle, J. F. 2003. Federal and State Nursing Facility Websites: Just What the Consumer Needs?. American Journal of Medical Quality 18(1), pp. 21-38. (10.1177/106286060301800105)
- Harrington, C., O'Meara, J., Kitchener, M. J., Simon, L. P. and Schnelle, J. F. 2003. Designing a Report Card for Nursing Facilities: What Information Is Needed and Why. Gerontologist 43(S2), pp. 47-57. (10.1093/geront/43.suppl_2.47)
2002
- Kitchener, M. J., Beynon, M. J. and Harrington, C. 2002. Qualitative comparative analysis and public services research: lessons from an early application. Public management review 4(4), pp. 485-504. (10.1080/14616670210163033)
- Kitchener, M. J. 2002. Mobilizing the Logic of Managerialism in Professional Fields: The Case of Academic Health Centre Mergers. Organization Studies 23(3), pp. 391-420. (10.1177/0170840602233004)
2001
- Kirkpatrick, I., Kitchener, M. J. and Whipp, R. T. H. 2001. 'Out of sight, out of mind': assessing the impact of markets for children's residential care. Public Administration 79(1), pp. 49-70. (10.1111/1467-9299.00245)
- Boyne, G. A., Kirkpatrick, I. and Kitchener, M. J. 2001. Introduction to the Symposium on New Labour and the Modernization of Public Management. Public Administration 79(1), pp. 1-4. (10.1111/1467-9299.00242)
2000
- Kitchener, M. J., Kirkpatrick, I. and Whipp, R. 2000. Supervising professional work under new public management: Evidence from an 'invisible trade'. British Journal of Management 11(3), pp. 213-226. (10.1111/1467-8551.00162)
- Kitchener, M. J. 2000. The 'bureaucratization' of professional roles: The case of clinical directors in UK hospitals. Organization 7(1), pp. 129-154. (10.1177/135050840071007)
1999
- Kirkpatrick, I., Kitchener, M. J., Owen, D. and Whipp, R. 1999. Un-charted territory? Experiences of the purchaser/provider split in local authority children's services. British Journal of Social Work 29(5), pp. 707-726.
- Kitchener, M. J., Kirkpatrick, I. and Whipp, R. 1999. Decoupling managerial audit: Evidence from the local authority children's homes sector. International Journal of Public Sector Management 12(4), pp. 338-350. (10.1108/09513559910282830)
1998
- Kitchener, M. J. 1998. Quasi-market transformation: An institutionalist approach to change in UK hospitals. Public Administration 76(1), pp. 73-95. (10.1111/1467-9299.00091)
1997
- Kitchener, M. J. and Whipp, R. T. H. 1997. Tracks of change in hospitals: A study of quasi-market transformation. International Journal of Public Sector Management 10(1/2), pp. 47-61. (10.1108/09513559710156706)
1994
- McNulty, T., Whittington, R., Whipp, R. and Kitchener, M. J. 1994. Implementing marketing in NHS hospitals. Public Money & Management 14(3), pp. 51-57. (10.1080/09540969409387829)
- Kitchener, M. J. and Whipp, R. T. H. 1994. Professionals, quality and the marketing change process. Management Research News 17(7/8/9), pp. 73. (10.1108/eb028368)
1992
- McNulty, T., Whipp, R., Whittington, R. and Kitchener, M. J. 1992. Managing Market-Oriented Change in Public and Private Sectors. Management Research News 15(5/6), pp. 36-37. (10.1108/eb028230)
- Kitchener, M. J. 1992. Managing market change: A study of the NHS. Journal of Industrial Affairs 1/2, pp. 38-40.
Articles
- Kitchener, M., Elliott, E., Horton, D. and Ashworth, R. 2023. Co-created public value: The strategic management of collaborative problem-solving. Public Policy and Administration (10.1177/09520767231162407)
- Kitchener, M., Levitt, T. and Thomas, L. 2022. Towards purposeful business schools: Deepening and broadening external engagement. Futures 144, article number: 103042. (10.1016/j.futures.2022.103042)
- Ongaro, E., Sancino, A., Pluchinotta, I., Williams, H., Kitchener, M. and Ferlie, E. 2021. Strategic management as an enabler of co-creation in public services. Policy and Politics 49(2), pp. 287-304. (10.1332/030557321X16119271520306)
- Kitchener, M. and Delbridge, R. 2020. Lessons from creating a business school for public good: obliquity, waysetting and wayfinding in substantively rational change. Academy of Management Learning and Education 19, pp. 307-322., article number: 3. (10.5465/amle.2019.0195)
- Hardyman, W., Kitchener, M. and Daunt, K. L. 2019. What matters to me! User conceptions of value in specialist cancer care. Public Management Review 21(11), pp. 1687-1706. (10.1080/14719037.2019.1619808)
- Cooper, S. and Kitchener, M. 2019. The role of middle managers in the implementation of national public policy. Policy and Politics 47(2), pp. 309-330. (10.1332/030557318X15296527346801)
- Kitchener, M., McDermott, A. and Cooper, S. 2017. Critical healthcare management studies: green shoots. Journal of Health Organization and Management 31(5), pp. 530-541. (10.1108/JHOM-07-2017-0187)
- Herepath, A. and Kitchener, M. 2016. When small bandages fail: the field-level repair of severe and protracted institutional breaches. Organization Studies 37(8), pp. 1113-1139. (10.1177/0170840615622065)
- Hardyman, W., Daunt, K. L. and Kitchener, M. J. 2015. Value co-creation through patient engagement in health care: a micro-level approach and research agenda. Public Management Review 17(1), pp. 90-107. (10.1080/14719037.2014.881539)
- Adelman, T., Kitchener, M. J., Ng, T. and Harrington, C. 2012. Change and inertia in the new york state medicaid personal care services program: an institutional case study. Journal of Aging & Social Policy 24(3), pp. 309-327. (10.1080/08959420.2012.683319)
- Currie, G., Dingwall, R., Kitchener, M. J. and Waring, J. 2012. Let's dance: organization studies, medical sociology and health policy. Social Science & Medicine 74(3), pp. 273-280. (10.1016/j.socscimed.2011.11.002)
- Kitchener, M. J. and Mertz, E. 2012. Professional projects and institutional change in healthcare: The case of American dentistry. Social Science & Medicine 74(3), pp. 372-380. (10.1016/j.socscimed.2010.10.005)
- Harrington, C., Ng, T. and Kitchener, M. J. 2011. Do Medicaid home and community based service waivers save money?. Home Health Care Services Quarterly 30(4), pp. 198-213. (10.1080/01621424.2011.622249)
- Ng, T., Harrington, C. and Kitchener, M. J. 2010. Medicare and medicaid in long-term care. Health Affairs 29(1), pp. 22-28. (10.1377/hlthaff.2009.0494)
- Tellez, M., Spetz, J., Seago, J. A., Harrington, C. M. and Kitchener, M. J. 2009. Do wages matter?: A backward bend in the 2004 California RN labor supply. Policy, Politics, & Nursing Practice 10(3), pp. 195-203. (10.1177/1527154409354386)
- Swan, J. H., Kitchener, M. J. and Harrington, C. 2009. Medicaid nursing facility rates, capacity, and utilization: a structural analysis. Social Work in Public Health 24(5), pp. 380-400. (10.1080/19371910802672221)
- Kitchener, M. J., Ng, T., Lee, H. Y. and Harrington, C. 2008. Assistive technology in medicaid home- and community-based waiver programs. Gerontologist 48(2), pp. 181-189. (10.1093/geront/48.2.181)
- Kitchener, M. J., Miller, N. A., Elder, K. T., Kang, Y. and Harrington, C. 2008. Medicaid 1915(c) waiver use and expenditures for persons living with HIV/AIDS. Medical Care Research and Review 65(3), pp. 338-355. (10.1177/1077558707312498)
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. Medicaid Home and Community-Based Services for the Elderly: Trends in Programs and Policies. Journal of Applied Gerontology 26(3), pp. 305-324. (10.1177/0733464807302135)
- Kitchener, M. J., Ng, T., Carrillo, H., Miller, N. and Harrington, C. 2007. Developing Personal Care Programs: National Trends and Interstate Variation, 1992-2002. Inquiry 44(1), pp. 69-87. (10.5034/inquiryjrnl_44.1.69)
- Kitchener, M. J., O'Meara, J., Brody, A., Lee, H. Y. and Harrington, C. 2007. Shareholder value and the performance of a large nursing home chain. Health Services Research 43(3), pp. 1062-1084. (10.1111/j.1475-6773.2007.00818.x)
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. State Medicaid Home Care Policies: Inside the Black Box. Home Health Care Services Quarterly 26(3), pp. 23-38. (10.1300/J027v26n03_02)
- Kitchener, M. J. and Caro, F. G. 2007. Introduction to Special Issue on Personal Assistance [Editorial]. Journal of Aging & Social Policy 19(3), pp. 1-7. (10.1300/J031v19n03_01)
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. Medicaid State Plan Personal Care Services. Journal of Aging & Social Policy 19(3), pp. 9-26. (10.1300/J031v19n03_02)
- Grossman, B. R., Kitchener, M. J., Mullan, J. T. and Harrington, C. 2007. Paid Personal Assistance Services: An Exploratory Study of Working-Age Consumers' Perspectives. Journal of Aging & Social Policy 19(3), pp. 27-46. (10.1300/J031v19n03_03)
- Kitchener, M. J. and Quinn, K. 2007. The role of Medicaid in the many markets for health care. Health Care Financing Review 28(4), pp. 69-82.
- Kitchener, M. J., Swan, J. H. and Harrington, C. 2006. Medicaid Nursing Facility Utilization. Research on Aging 28(4), pp. 493-514. (10.1177/0164027506287790)
- Kitchener, M. J., Hernandez, M., Ng, T. and Harrington, C. 2006. Residential care provision in Medicaid home- and community-based waivers: A national study of program trends. Gerontologist 46(2), pp. 165-172. (10.1093/geront/46.2.165)
- Kitchener, M. J., Ng, T., Miller, N. and Harrington, C. 2006. Institutional and Community-Based Long-Term Care. Journal of Health & Social Policy 22(2), pp. 31-50. (10.1300/J045v22n02_03)
- Miller, N. A., Rubin, A., Elder, K. T., Kitchener, M. J. and Harrington, C. 2006. Strengthening home and community-based care through Medicaid waivers. Journal of Aging & Social Policy 18(1), pp. 1-16. (10.1300/J031v18n01_01)
- Miller, N. A., Kitchener, M. J., Elder, K. T., Kang, Y., Rubin, A. and Harrington, C. 2005. Variation by disability in dtate predictors of Medicaid 1915c waiver use and expenditures. Gerontologist 45(6), pp. 764-772. (10.1093/geront/45.6.764)
- Kitchener, M. J., Caronna, C. A. and Shortell, S. M. 2005. From the doctor's workshop to the iron cage? Evolving modes of physician control in US health systems. Social Science & Medicine 60(6), pp. 1311-1322. (10.1016/j.socscimed.2004.07.008)
- O'Meara, J., Kitchener, M. J., Simon, L. P., Collier, E., Lyons, M., de Billwiller-Kiss, A. and Harrington, C. 2005. Case Study: Development of and Stakeholder Responses to a Nursing Home Consumer Information System. American Journal of Medical Quality 20(1), pp. 40-50. (10.1177/1062860604273773)
- Kitchener, M. J., Ng, T., Miller, N. and Harrington, C. 2005. Medicaid Home And Community-Based Services: National Program Trends. Health Affairs 24(1), pp. 206-212. (10.1377/hlthaff.24.1.206)
- Beynon, M. J. and Kitchener, M. J. 2005. Ranking the 'Balance' of State Long-Term Care Systems: A Comparative Exposition of the SMARTER and CaRBS Techniques. Health Care Management Science 8(2), pp. 157-166. (10.1007/s10729-005-0398-2)
- Kitchener, M. J., O'Neill, C. and Harrington, C. 2005. Chain reaction: an exploratory study of nursing home bankruptcy in California. Journal of Aging & Social Policy 17(4), pp. 19-35. (10.1300/J031v17n04_02)
- Kitchener, M. J., Ng, T. and Harrington, C. 2005. Medicaid Home Care Waivers for Persons with HIV/AIDS: Program Expenditures, Participants and Policies. Aids and Public Policy Journal 19(3-4), pp. 95-109.
- Kitchener, M. J., Ng, T., Grossman, B. and Harrington, C. 2005. Medicaid Waiver Programs for Traumatic Brain and Spinal Cord Injury. Journal of Health & Social Policy 20(3), pp. 51-66. (10.1300/J045v20n03_03)
- Kitchener, M. J., Bostrom, A. and Harrington, C. 2004. Smoke without fire: Nursing facility closures in California, 1997-2001. Inquiry 41(2), pp. 189-202. (10.5034/inquiryjrnl_41.2.189)
- Kitchener, M. J., Beynon, M. J. and Harrington, C. 2004. Explaining the Diffusion of Medicaid Home Care Waiver Programs Using VPRS Decision Rules. Health Care Management Science 7(3), pp. 237-244. (10.1023/B:HCMS.0000039386.59886.dd)
- Kitchener, M. J., Ng, T. and Harrington, C. 2004. Medicaid 1915(c) Home and Community-Based Services Waivers: A National Survey of Eligibility Criteria, Caps, and Waiting Lists. Home Health Care Services Quarterly 23(2), pp. 55-69. (10.1300/J027v23n02_04)
- Harrington, C., Anzaldo, S., Burdin, A., Kitchener, M. J. and Miller, N. 2004. Trends in state certificate of need and moratoria programs for long-term care providers. Journal of Health & Social Policy 19(2), pp. 31-58. (10.1300/J045v19n02_02)
- Kitchener, M. J. and Harrington, C. 2004. U.S. long-term care: A dialectic analysis of institutional dynamics. Journal of Health and Social Behavior 45, pp. 87-101.
- Kitchener, M. J., Carrillo, H. and Harrington, C. 2003. Medicaid Community-Based Programs: A Longitudinal Analysis of State Variation in Expenditures and Utilization. Inquiry 40(4), pp. 375-389. (10.5034/inquiryjrnl_40.4.375)
- O'Neill, C., Harrington, C., Kitchener, M. J. and Saliba, D. 2003. Quality of Care in Nursing Homes: An Analysis of Relationships among Profit, Quality, and Ownership. Medical Care 41(12), pp. 1318-1330.
- Kitchener, M. J. and Gask, L. 2003. NPM merger mania. Lessons from an early case. Public Management Review 5(1), pp. 19-44. (10.1080/1461667022000028843)
- Harrington, C., Collier, E., O'Meara, J., Kitchener, M. J., Simon, L. P. and Schnelle, J. F. 2003. Federal and State Nursing Facility Websites: Just What the Consumer Needs?. American Journal of Medical Quality 18(1), pp. 21-38. (10.1177/106286060301800105)
- Harrington, C., O'Meara, J., Kitchener, M. J., Simon, L. P. and Schnelle, J. F. 2003. Designing a Report Card for Nursing Facilities: What Information Is Needed and Why. Gerontologist 43(S2), pp. 47-57. (10.1093/geront/43.suppl_2.47)
- Kitchener, M. J., Beynon, M. J. and Harrington, C. 2002. Qualitative comparative analysis and public services research: lessons from an early application. Public management review 4(4), pp. 485-504. (10.1080/14616670210163033)
- Kitchener, M. J. 2002. Mobilizing the Logic of Managerialism in Professional Fields: The Case of Academic Health Centre Mergers. Organization Studies 23(3), pp. 391-420. (10.1177/0170840602233004)
- Kirkpatrick, I., Kitchener, M. J. and Whipp, R. T. H. 2001. 'Out of sight, out of mind': assessing the impact of markets for children's residential care. Public Administration 79(1), pp. 49-70. (10.1111/1467-9299.00245)
- Boyne, G. A., Kirkpatrick, I. and Kitchener, M. J. 2001. Introduction to the Symposium on New Labour and the Modernization of Public Management. Public Administration 79(1), pp. 1-4. (10.1111/1467-9299.00242)
- Kitchener, M. J., Kirkpatrick, I. and Whipp, R. 2000. Supervising professional work under new public management: Evidence from an 'invisible trade'. British Journal of Management 11(3), pp. 213-226. (10.1111/1467-8551.00162)
- Kitchener, M. J. 2000. The 'bureaucratization' of professional roles: The case of clinical directors in UK hospitals. Organization 7(1), pp. 129-154. (10.1177/135050840071007)
- Kirkpatrick, I., Kitchener, M. J., Owen, D. and Whipp, R. 1999. Un-charted territory? Experiences of the purchaser/provider split in local authority children's services. British Journal of Social Work 29(5), pp. 707-726.
- Kitchener, M. J., Kirkpatrick, I. and Whipp, R. 1999. Decoupling managerial audit: Evidence from the local authority children's homes sector. International Journal of Public Sector Management 12(4), pp. 338-350. (10.1108/09513559910282830)
- Kitchener, M. J. 1998. Quasi-market transformation: An institutionalist approach to change in UK hospitals. Public Administration 76(1), pp. 73-95. (10.1111/1467-9299.00091)
- Kitchener, M. J. and Whipp, R. T. H. 1997. Tracks of change in hospitals: A study of quasi-market transformation. International Journal of Public Sector Management 10(1/2), pp. 47-61. (10.1108/09513559710156706)
- McNulty, T., Whittington, R., Whipp, R. and Kitchener, M. J. 1994. Implementing marketing in NHS hospitals. Public Money & Management 14(3), pp. 51-57. (10.1080/09540969409387829)
- Kitchener, M. J. and Whipp, R. T. H. 1994. Professionals, quality and the marketing change process. Management Research News 17(7/8/9), pp. 73. (10.1108/eb028368)
- McNulty, T., Whipp, R., Whittington, R. and Kitchener, M. J. 1992. Managing Market-Oriented Change in Public and Private Sectors. Management Research News 15(5/6), pp. 36-37. (10.1108/eb028230)
- Kitchener, M. J. 1992. Managing market change: A study of the NHS. Journal of Industrial Affairs 1/2, pp. 38-40.
Book sections
- Kitchener, M. J. 2010. Social movement challenges to structural archetypes: abortion rights, AIDS, and long-term care. In: Banaszak-Holl, J. C., Levitsky, S. R. and Zald, M. N. eds. Social Movements and the Transformation of American Healthcare. Oxford: Oxford University Press, pp. 118-128.
- Beynon, M. J. and Kitchener, M. J. 2010. Data mining using fuzzy decision trees: an exposition from a study of public services strategy in the USA. In: Syvajarvi, A. and Stenvall, J. eds. Data Mining in Public and Private Sectors: Organizational and Government Applications. Hershey, PA.: IGI Global
- Kitchener, M. J. and Leca, B. 2009. A critical realist analysis of institutional change in the field of US nursing homes. In: Currie, G. et al. eds. Making Public Services Management Critical. Routledge Critical Studies in Public Management Abingdon, UK: Routledge, pp. 134-156.
- Kitchener, M. J. and Exworthy, M. 2008. Models of medical work control: a theory elaboration from English general practice. In: Ferlie, E., Hyde, P. and McKee, L. eds. Organizing and reorganizing: power and change in healthcare organizations. Basingstoke: Palgrave Macmillan, pp. 209-223.
- Beynon, M. J. and Kitchener, M. J. 2005. Analyzing strategic stance in public services management: An exposition of NCaRBS in a study of U.S. States' long-term care systems. In: Voges, K. and Pope, N. eds. Business Applications and Computational Intelligence. Hershey, PA.: IGI Global, pp. 344-359.
Books
- McDermott, A., Kitchener, M. and Exworthy, M. eds. 2018. Managing improvement in healthcare attaining, sustaining and spreading quality. Organizational Behaviour in Health Care. Charn, Switzerland: Palgrave Macmillan. (10.1007/978-3-319-62235-4)
- , . Currie, G. and Kitchener, M. J. eds. 2010. Organizing health services (Four-Volume Set). Organizing & managing public services. London: Sage.
- Whipp, R., Kitchener, M. J. and Kirkpatrick, I. 2004. Managing residential childcare: a managed service. Basingstoke: Palgrave Macmillan.
Conferences
- Cooper, S., Kitchener, M. and Currie, G. 2017. Professional networks of middle managers: acting as social movements to achieve upwards engagement?. Presented at: 33rd EGOS Colloquium: The Good Organization, Copenhagen, Denmark, 6-8 July 2017.
- Kitchener, M. J. and Beynon, M. J. 2008. Analysing public service strategy: a fuzzy decision tree approach. Presented at: British Academy of Management Conference (BAM) 2008, Harrogate, UK, 9-11 September 2008.
- Kitchener, M. J. and Beynon, M. J. 2008. What is public services strategy and does it matter?. Presented at: Organisational Strategy, Structure and Process: A Reflection on the Research Perspective of Miles and Snow, Cardiff, UK, 4-5 December 2008.
- Kitchener, M. J. 2007. Guerilla mode institutional dynamics. Presented at: Social Movements and Healthcare Institutions Conference, Ann Arbor, MI, USA, October 2007.
- Kitchener, M. J. 2007. Medicaid home and community-based services: national trends and inter-state variation. Presented at: NIDDR State of the Science meeting on Personal Care, Washington DC, WA, USA, 27 April 2007.
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. Medicaid long term care home and community based services: Trends in programs and policies during the fiscal crisis. Presented at: 2007 Academy Health Annual Research Meeting, Orlando, FL, USA, 3-5 June 2007.
Monographs
- Kitchener, M. J., Ng, T. and Harrington, C. 2007. Medicaid 1915(c) home and community-based service programs: data update. Project Report. The Kaiser Commission on Medicaid and the Uninsured.
- Herepath, A. and Kitchener, M. 2016. When small bandages fail: the field-level repair of severe and protracted institutional breaches. Organization Studies 37(8), pp. 1113-1139. (10.1177/0170840615622065)
- Hardyman, W., Daunt, K. L. and Kitchener, M. J. 2015. Value co-creation through patient engagement in health care: a micro-level approach and research agenda. Public Management Review 17(1), pp. 90-107. (10.1080/14719037.2014.881539)
- Adelman, T., Kitchener, M. J., Ng, T. and Harrington, C. 2012. Change and inertia in the new york state medicaid personal care services program: an institutional case study. Journal of Aging & Social Policy 24(3), pp. 309-327. (10.1080/08959420.2012.683319)
- Currie, G., Dingwall, R., Kitchener, M. J. and Waring, J. 2012. Let's dance: organization studies, medical sociology and health policy. Social Science & Medicine 74(3), pp. 273-280. (10.1016/j.socscimed.2011.11.002)
- Kitchener, M. J. and Mertz, E. 2012. Professional projects and institutional change in healthcare: The case of American dentistry. Social Science & Medicine 74(3), pp. 372-380. (10.1016/j.socscimed.2010.10.005)
- Harrington, C., Ng, T. and Kitchener, M. J. 2011. Do Medicaid home and community based service waivers save money?. Home Health Care Services Quarterly 30(4), pp. 198-213. (10.1080/01621424.2011.622249)
- Kitchener, M. J. 2010. Social movement challenges to structural archetypes: abortion rights, AIDS, and long-term care. In: Banaszak-Holl, J. C., Levitsky, S. R. and Zald, M. N. eds. Social Movements and the Transformation of American Healthcare. Oxford: Oxford University Press, pp. 118-128.
- Ng, T., Harrington, C. and Kitchener, M. J. 2010. Medicare and medicaid in long-term care. Health Affairs 29(1), pp. 22-28. (10.1377/hlthaff.2009.0494)
- Beynon, M. J. and Kitchener, M. J. 2010. Data mining using fuzzy decision trees: an exposition from a study of public services strategy in the USA. In: Syvajarvi, A. and Stenvall, J. eds. Data Mining in Public and Private Sectors: Organizational and Government Applications. Hershey, PA.: IGI Global
- , . Currie, G. and Kitchener, M. J. eds. 2010. Organizing health services (Four-Volume Set). Organizing & managing public services. London: Sage.
- Kitchener, M. J. and Leca, B. 2009. A critical realist analysis of institutional change in the field of US nursing homes. In: Currie, G. et al. eds. Making Public Services Management Critical. Routledge Critical Studies in Public Management Abingdon, UK: Routledge, pp. 134-156.
- Tellez, M., Spetz, J., Seago, J. A., Harrington, C. M. and Kitchener, M. J. 2009. Do wages matter?: A backward bend in the 2004 California RN labor supply. Policy, Politics, & Nursing Practice 10(3), pp. 195-203. (10.1177/1527154409354386)
- Kitchener, M. J. and Exworthy, M. 2008. Models of medical work control: a theory elaboration from English general practice. In: Ferlie, E., Hyde, P. and McKee, L. eds. Organizing and reorganizing: power and change in healthcare organizations. Basingstoke: Palgrave Macmillan, pp. 209-223.
- Kitchener, M. J., Ng, T., Carrillo, H., Miller, N. and Harrington, C. 2007. Developing Personal Care Programs: National Trends and Interstate Variation, 1992-2002. Inquiry 44(1), pp. 69-87. (10.5034/inquiryjrnl_44.1.69)
- Kitchener, M. J., O'Meara, J., Brody, A., Lee, H. Y. and Harrington, C. 2007. Shareholder value and the performance of a large nursing home chain. Health Services Research 43(3), pp. 1062-1084. (10.1111/j.1475-6773.2007.00818.x)
- Kitchener, M. J., Caronna, C. A. and Shortell, S. M. 2005. From the doctor's workshop to the iron cage? Evolving modes of physician control in US health systems. Social Science & Medicine 60(6), pp. 1311-1322. (10.1016/j.socscimed.2004.07.008)
- Kitchener, M. J., Ng, T., Miller, N. and Harrington, C. 2005. Medicaid Home And Community-Based Services: National Program Trends. Health Affairs 24(1), pp. 206-212. (10.1377/hlthaff.24.1.206)
- Whipp, R., Kitchener, M. J. and Kirkpatrick, I. 2004. Managing residential childcare: a managed service. Basingstoke: Palgrave Macmillan.
- Kitchener, M. J., Bostrom, A. and Harrington, C. 2004. Smoke without fire: Nursing facility closures in California, 1997-2001. Inquiry 41(2), pp. 189-202. (10.5034/inquiryjrnl_41.2.189)
- Kitchener, M. J. 2002. Mobilizing the Logic of Managerialism in Professional Fields: The Case of Academic Health Centre Mergers. Organization Studies 23(3), pp. 391-420. (10.1177/0170840602233004)
- Kitchener, M. J. 1998. Quasi-market transformation: An institutionalist approach to change in UK hospitals. Public Administration 76(1), pp. 73-95. (10.1111/1467-9299.00091)
Research
Recent Publications
Kitchener, M. Forthcoming. “Leading with Purpose: Developing the First Business School for Public Good.” In A. Lindgreen, A. Irvin, F. Poulfelt, and T. U. Thomsen (Eds.) How to Lead Academic Departments Successfully, pp. Xx: Edward Elgar.
Ongaro, E., Pluchinotta, I., Williams, H., Kitchener, M. and E. Ferlie. Forthcoming. “Strategic Management as an Enabler of Co-creation in Public Services.” Policy and Politics.
Kitchener, M, and R. Delbridge. 2020. “Lessons from Creating a Business School for Public Good: Obliquity, Waysetting and Wayfinding in Substantively Rational Change Academy of Management Teaching and Learning 19/3: 307-322.
Lindgreen, A., Koenig-Lewis, N., Kitchener, M., Brewer, J. D., Moore, M. H. and Meynhardt, T. (Eds). 2019. Public Value: Deepening, Enriching, and Broadening the Theory and Practice. Abingdon: Routledge.
Hardyman, W., M. Kitchener, and K. Daunt. 2019. “What Matters to Me! User Conception of Value in Specialist Cancer Care.” Public Management Review 21/11: 1687-1706.
Kitchener, M. 2019. “The Public Value of Social Science: From Manifesto to Organisational Strategy.” In Lindgreen, A., Koenig-Lewis, N., Kitchener, M., Brewer, J. D., Moore, M. H. and Meynhardt, T. (Eds). Public Value: Deepening, Enriching, and Broadening the Theory and Practice, pp. 301-315. Abingdon: Routledge.
Cooper. S. and M. Kitchener. 2019. “The Role of Local Middle Managers in the Implementation of National Public Policy.” Policy and Politics 47/2: 309-330.
Kitchener, M., A. M. McDermott, and S. Cooper. 2017. “Critical Healthcare Management Studies: Green Shoots.” Journal of Health Organization and Management 31/5: 530-541.
McDermott, A., M. Kitchener and M. Exworthy (Eds.). 2017. Managing Improvement in Healthcare: Attaining, Sustaining and Spreading Quality. Basingstoke: Palgrave Macmillan.
Herepath, A., and M. Kitchener. 2016. “When Small Bandages Fail: The Field-level Repair of Severe and Protracted Institutional Breaches.” Organization Studies 37/8: 1113-1139.
Current Funding
2019-21, Kitchener, M. (PI). Chair Chartered Association of Business Schools Taskforce on Business Schools and the Public Good £13,000.
2018-21, Ongarao, E., E. Ferlie, M. Kitchener et al. (Cardiff Lead) Co-Production and Co-Governance: Strategic Management, Public Value and Co-Creation in the Renewal of Public Agencies in Europe (COGOV) Horizon 20/20 (European Commission), Cardiff Award £270,000 (from €4.5M)
2018-21, Kitchener, M. Economic and Social Research Council (ESRC) Doctoral Training Partnership Studentship (Tracey Rosell), £70,000
2017-21, Kitchener, M. (PI). Institute of Directors PhD Fellowship (Hannah Williams), £45,000
Teaching
Teaching commitments
- Masters in Public Leadership and Innovation - Leading Public Service Change
- NHS Wales Planning Diploma - Collaborative Planning and Integration
- MBA - Leading Change, Transforming Futures
Biography
2019- Cardiff Business School Professor of Management
2018-19 Said Business School, Oxford Visiting Fellow
2012-18 Cardiff Business School Dean and Head of School
2007-12 Cardiff Business School Professor of Management & Associate Dean (External Relations)
2006-07 University of California, San Francisco Professor of Health Organization & Policy
2004-06 University of California, San Francisco Associate Professor
2000-04 University of California, San Francisco Assistant Professor
1999-00 University of California, Berkeley Harkness Fellow in Health Policy
1997-01 Cardiff Business School, UK Lecturer (tenured)
1994-97 Cardiff Business School, UK Lecturer (non-tenured)
1993-94 Cardiff Business School, UK Research Associate
1990-93 Cardiff Business School, UK ESRC Management Teaching Fellow
1989-90 National Health Service, UK Management trainee
Honours and awards
2019 Visting Fellow, Said Business School and Harris Manchester College, University of Oxford
2018 Leading Wales Awards – Annual Honorary Award
2018 FLSW, Fellow of Learned Society of Wales
2017 FAcSS, Fellow of Academy of Social Sciences
2015 Honorary Fellow, KU Leuven
2013 National Institute of Health and Social Care Research, Faculty Lead Researcher
2013 British Academy of Management Annual Meeting, best paper award, Public Sector Track
2012 FCIPD, Fellow of Chartered Institute of Personnel and Development
2003 Services Employees International Union (SEIU), Research Recognition Award
1999 Commonwealth Fund, Harkness Research Fellowship in Health Policy
1990 Economic & Social Research Council (ESRC), Management Teaching Fellowship
Academic positions
2018- Cardiff Business School Professor of Management
2012-18 Cardiff Business School Dean and Head of School
2007-12 Cardiff Business School Professor of Management, Associate Dean
2006-07 University of California, San Francisco Professor of Health Organization & Policy
2004-06 University of California, San Francisco Associate Professor
2000-04 University of California, San Francisco Assistant Professor
1999-00 University of California, Berkeley Harkness Fellow in Health Policy
1997-01 Cardiff Business School, UK Lecturer (tenured)
1994-97 Cardiff Business School, UK Lecturer (non-tenured)
1993-94 Cardiff Business School, UK Research Associate
1990-93 Cardiff Business School, UK ESRC Management Teaching Fellow
1989-90 National Health Service, UK Management services offier
Supervisions
Current supervision
Tracey Rosell
Research student
Hannah Williams
Research student
